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    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Nationwide Building Society has launched an 18 month fixed-rate account paying 5.5%.View the full article
    • Well done.   Please let us know how it goes or come back with any questions. HB
    • Incorrect as the debt will have been legally assigned to the DCA and they are therefore now the legal creditor. Read up on debt assignment.   Andy
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Jamesbenjamin vs HSBC


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HSBC have charged me £250 in bank charges over the past 8 months (£250 being a modest compared to some of you I know, but it is a lot of cash to me considering my wage).

They slapped me with £25 charges for me going overdrawn by only a few pounds then deducting their interest and charges. The result was I have found myself having £75 deducted from my account at any one time. Despite my calling them saying I was in difficulty and could they not charge me as there will be money in my account to cover the overdraft within the next day.

Again £250 is not much money compared with some. However, if someone had hacked into my account and taken that much I would not take it lying down, so why should I let the bank get away with it?

In addition, I am using my claim as a trial before I take on take on another bank for thousands of pounds in unfair charges. Charges they levied against two elderly relatives who really did not totally understand why the banks kept charging them and they were too trusting to question them.

This is how far I am in my claim........... See below

 

1) In Jan I asked for my statements. I included the £10 cheque, they sent the cheque back and said they would be happy to send me the statements free of charge. Within two weeks I had the statements.

2) After calculating how much they had charged me I sent them a letter demanding the money back.

3) 10th Feb received a letter saying they would ‘get back to me sometime between now and the next Ice Age Blar Blar Blar please look at this leaflet.’

 

 

Now it is coming up to the second month and I am planning on sending my Letter before action.

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hi jb, welcome to the forum. don't take any notice of the letters that come from colin langdale (unless they are for a full offer of course) and stick to your timescales. next letter before action, 14 days, then MCOL or local court. good luck with your claims.

If i've been helpful in any way....then tip my scales over there!

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Cheers Netty.

 

If I take HSBC to the online Court and I was to lose what is the maximum I would have to pay in fees? I am concerened that if I was to lose they would claim all there legal costs?

 

Any answers would be greatly appreciated!

 

J

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can't answer that question because no-one's ever lost yet!! and i don't suppose they ever will. for you to lose, they would have to join you in court - something that they are not prepared to do.

  • Haha 1

If i've been helpful in any way....then tip my scales over there!

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Two phone calls todayfrom HSBC (morning and afternoon) only 2 working days after I sent my LBA!!!!

Unfortunatly I was not in to take either of the calls, but a 'shirty rude woman' said she would call back tomorrow.

 

Amazing that they never called me to offer advice when they knew I had money worries, but are willing to call me 6 times to offer Banking Plus and Loans.

 

Looking forwards to what they have to say. Though I would prefer them to communicate via letter.

 

Can I tell the HSBC representative that I am unwilling to discuss the matter over the phone and force them to send me a letter instead? Or would they use this as a way to stall for more time?

 

I dont fancy being subjected to a standardised 'you have been a naughty boy' routine.

 

Any answer would be greatly appreciated, thanks, J

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Yes you can insist that they put anything they wish to discuss with you in writing. It is probably best not to get into verbal discussions with them as it can cause confusion and they don't always do what the say they are going to do. (It is a long time since they were the listenning bank!!!)

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

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  • 2 weeks later...

Whay!!! Got a letter back from a certain Chris Langdale offering me a full £300 refund. This includes £250 I requested and £50 that I had incured since sending the LBA.

 

I know this is peanuts to some on this forum but it meens I can have a buffer in my account and not have the worry about going over the overdraft again. AND I can aford to go surfing in Cornwall this weekend!

 

A big thank you to everyone who ever posted a thread or coment on any HSBC claim, all the info was appreciated.

 

Anyone who is still going through a claim MAKE SURE YOU STICK TO THE DEADLINES YOU SET THE BANK FOR SORTING OUT THE MATTER I only got the refund when I kept getting on to HSBC and set target dates for them to sort it out.

 

Thanks Everyone, i may send Chris Langdale a postcard from Cornwall thanking him, sure he would appreciate it

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