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    • Honestly you are all amazing on this site, thank you so much for your help and time. ill keep an eye out and only return when i receive a claim letter for sure also, i updated my address with amex and tsb before i even missed payments. the initial address was my family home but i dont reside there. to avoid a bombardment of letters there i have now updated my address, will they send all threats etc to the new address? Or old address?   do you reccomend i send both tsb and amex my update in address via a letter?
    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
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Me vs Littlewoods Catalogue


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Been watching and reading this thread since the start . I have one question.

 

If you where a customer of a catalogue agent , as was stated. The agent passed your details to the catalogue to collect payment. What proof do the catalogue have that you ever received goods???

 

And whats stopping an agent giving false information to the catalogue regarding customers???

 

1)the catalogue would then chase the alleged customer for payment

2) the alleged customer knows nothing about any catalogue bill

3) requests a CCA, gets nothing in return from catalogue.

4) debt becomes in dispute

5) credit file of alleged customer gets entry from catalogue

 

 

there has got to be some way of removing this entry quicker than what i have read.

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not about proof that you recieved goods, its all about the correct paperwork.

 

someone could say to me, that i had a parcel delivered, and 40 people witnessed it, thats all fine and well but if they dont have the paperwork needed, they can go stuff themselves :-D

 

 

so no there isnt a quicker way, the problem is companies are digging their heels in because they want to be in the right, and are kicking themselves for not doing things correctly, as a result the consumer sometimes gets punished, wrongfully, which is why we fight.

  • Haha 1

Me Vs AA/Blair Oliver - Defaulted on CCA, Committed Criminal Offence, started chasing payment

 

Me Vs Great Universal - Wrote off the 2k balance, couldnt supply docs

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/74209-me-littlewoods-catalogue.html

 

My Friend Vs Lowell Portfolio - Balance written off, all action stopped!

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75075-my-friend-lowell-victory.html

 

My Friend Vs Empire Catalogue - Balance Cleared

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75713-my-friend-empire-droyds.html

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Having worked for Littlewoods home shopping I am pleased to be able to give an answer for a change instead of asking questions!!

 

 

Been watching and reading this thread since the start . I have one question.

 

If you where a customer of a catalogue agent , as was stated. The agent passed your details to the catalogue to collect payment. What proof do the catalogue have that you ever received goods??? NONE!!

 

And whats stopping an agent giving false information to the catalogue regarding customers??? NOTHING!!!

 

1)the catalogue would then chase the alleged customer for payment

2) the alleged customer knows nothing about any catalogue bill

3) requests a CCA, gets nothing in return from catalogue.

4) debt becomes in dispute

5) credit file of alleged customer gets entry from catalogue

 

We worked on the agents word that the order was for a customer, this was never recorded anywhere and the only way we would know is if the goods were delivered to a customers address ( Even that is a grey area as the agent could have thier own goods delivered there if they were out!)

 

 

there has got to be some way of removing this entry quicker than what i have read.

:-) You would think??
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Having read the whole thread and facing the same situation as KPR here's my five pennyworth

 

1. The CRA as a data controller are mandated to ensure all information they hold on you is factual - yet they always cop out with we're not removing it unless the 'perp' authorises such. The Information Commissioners Office will not take action so to reverse this stance you need to take them to court.

 

2. On reporting Littlewoods to the Information Commissioners Office with non compliance of my s10/12 Data Protection Act notice their response was they can do nothing & advise my next step is court - does chocolate fireguard ring any bells.

 

3. On reporting Littlewoods to Information Commissioners Office with failure to prove I gave consent as they admit they cannot provide a properly executed agreement or any document with a signature authorising the processing my data. Their response was that this was a Grey area and one they would investigate & respond.

 

Grey because if it could be proved there was a trading agreement between both parties that would satisfy the necessary processing exemption under their guidelines.

 

The choices are these 'take them to court for breach of your Data Protection Act rights' with no help or assistance from Information Commissioners Office - IMO this has less than 50/50 chance of success or my preferred action is to go public & report this breach to the local Liverpool Press or National Press if possible.

 

All I need is the name of a Journo who would be interested.

 

Just had another thought Maybe Martin from MSE would be interested.

 

Sorry if this sounds defeatist, until the Information Commissioners Office grow a pair we have little recourse other than the courts to obtain official support in cases such as these.

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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Before going to court you have to demonstrate that you have exhausted all other avenues. If you don't the judge will be less than impressed and send you away with a flea in your ear.

 

If you do go to court ensure that the CRA is also included in your court claim.

 

IMO this has less than 50/50 chance of success

Based on what?

 

or my preferred action is to go public & report this breach to the local Liverpool Press or National Press if possible.

 

How interested do you think they'll be. I took out a credit card/loan/credit account, I spent the money/received the goods, I didn't pay them, I got the debt written off because they couldn't supply a copy of the agreement and now they won't remove the default on my account. Shock, horror!

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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well at this point i have

 

complained to the CRA's - no luck there

 

tried reasoning with littlewoods directly - no result

 

complained to ICO - have yet to hear back.

 

after that i think Court WOULD be the only other option as the rest have been exhausted.

 

although i havent used Littlewoods official complaints procedue but have requested it.

 

watch this space i guess.

Me Vs AA/Blair Oliver - Defaulted on CCA, Committed Criminal Offence, started chasing payment

 

Me Vs Great Universal - Wrote off the 2k balance, couldnt supply docs

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/74209-me-littlewoods-catalogue.html

 

My Friend Vs Lowell Portfolio - Balance written off, all action stopped!

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75075-my-friend-lowell-victory.html

 

My Friend Vs Empire Catalogue - Balance Cleared

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75713-my-friend-empire-droyds.html

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Hi Kenny, as you know I'm in exactly the same boat ...

 

Littlewoods defaulted me.

 

CCA'd them they advised that A. they have no credit agreement, B. they do not send out default notices and C. that they would not be persuing the £263 owed.

 

I have written to them directly and complained to the CRA's but they are not interested in removing the default even when I offered to pay the full amount on the grounds that the default be removed.

 

I logded a complaint with the ICO on the grounds that without a signed agreement they dont have my permission to pass data to CRA's. ICO came back and basically said they dont need a signed agreement.

 

I just dont know where to turn next .... court action is not really an option unless you have paid the balance as the person a couple of posts above stated the court will not ruly in favour when it looks like you have dodged a debt, this was never my intention ... I'm happy to pay it but just want this default removed as they clearly have not followed procedures regarding default notice etc!!

Completed:

RBOS Charges - £2435 settled in full :)

RBOS Default Removal - Removed :)

Carphone Warehouse Default Removal - Removed :)

Welcome Finance Default Removal - Removed :)

Viking Direct CCJ - Removed :)

Littlewoods Default - Removed :-o

 

Ongoing:

N Hunter SAR

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I think you will find that court action can be successful in removing defaults. You are not arguing that you did not default on the debt, you are arguing that the default is not legally valid due to it either not being served and/or not complying to the regs and should therefore be removed.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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exactly - thats where i am.

 

the default isnt legal because

 

1 - there is no CCA therefore no executed agreement which can be defaulted on.

 

2 - no CCA = the terms and conditions are also invalid therefore no default can be entered

 

and in my case

 

3 - when default was placed on file, it was clearly while the debt was in dispute, this is against the guidelines of the OFT.

 

they cant win, but fight to the bitter end, costing them more and more money.

 

where is the sense in that?????????

Me Vs AA/Blair Oliver - Defaulted on CCA, Committed Criminal Offence, started chasing payment

 

Me Vs Great Universal - Wrote off the 2k balance, couldnt supply docs

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/74209-me-littlewoods-catalogue.html

 

My Friend Vs Lowell Portfolio - Balance written off, all action stopped!

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75075-my-friend-lowell-victory.html

 

My Friend Vs Empire Catalogue - Balance Cleared

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75713-my-friend-empire-droyds.html

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They are stupid though Kenny, I have issued a claim against Choice for charges and pleaded with them to see sense but oh no we are defending .... get this ... but we will probably settle before the court date !! Sure enough defence received, AQ to be filled out tonight, it is only £150 but after all this with my interest and costs it will cost them a fortune, then I have to report them to Trading Standards and HMRC for having no proper CCA so it will cost them more ... thinking of letting the judge know too !! Utter madness, you would think common sense would prevail when defeat is inevitible ... they remind me of the Black Knight from the Holy Grail ... we are invincible !!! ..... have visions of leaving court with my victory and some urchin from Choice shouting "I see, running away !!"

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and pleaded with them to see sense but oh no we are defending .... get this ... but we will probably settle before the court date

 

 

It just shows how incredibly stupid these muppets are. Still its their money and they will be the ones to look foolish in court.

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subscribing, will soon be taking on Littlewoods + flexi account, Grattan, Choice, Kays, Studio and Next! Sounds like I'm in for some fun!

Having spent the last 30 mins reading this thread it seems that the majority of these companies do not keep copies of executed credit agreements hence making them unenforcable. Once you begin this process at some point be it within the 1st month or later on after they have tried using DCA's etc they will write the debt off/ not enforce it and default you.

 

It seems court action is the only recourse to really walk away 100% successful (ie get default removed), therefore I wil begin thinking about my Particulars of Claim wording now for my N1 form when the time comes!

 

Kenny have you issued a claim yet against Littlewoods for the default and subsequent compensation regarding you looking to buy a house, obtain credit etc?

 

are you taking any further action against the CRA's?

 

kind regards,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

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have not issued a claim at this point, i gave littlewoods 14 days which expire this coming Wednesday, after that i will see what happens.

 

Have yet to complain to CRA's using their "official complaints" but dont expect anything there when/if i do.

 

PM me the link to your threads once you start them, and ill be glad to help.

Me Vs AA/Blair Oliver - Defaulted on CCA, Committed Criminal Offence, started chasing payment

 

Me Vs Great Universal - Wrote off the 2k balance, couldnt supply docs

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/74209-me-littlewoods-catalogue.html

 

My Friend Vs Lowell Portfolio - Balance written off, all action stopped!

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75075-my-friend-lowell-victory.html

 

My Friend Vs Empire Catalogue - Balance Cleared

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75713-my-friend-empire-droyds.html

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Have yet to complain to CRA's using their "official complaints" but dont expect anything there when/if i do.

 

Considering one of the CRAs owns Westcrap I wouldnt expect any help from them. In saying that I think its disgusting that someones Credit Score can be decided by a totally biased crowd who are in an incestuous relationship with the DCAs. I really wish the Data Protection Registrar would take a look at these ****.

 

They quite happily believe any sh!t the DCAs tell them NO PROOF REQUIRED. You complain about the information the CRA holds and you have to prove the DCA is lying. I just wish someone would take these CRAs on.:-x

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Rory 32 wrote;Before going to court you have to demonstrate that you have exhausted all other avenues. If you don't the judge will be less than impressed and send you away with a flea in your ear.

 

Like KPR

 

Asked Littlewoods to remove all reference to their org from my credit report as they do not have my permission to process - they said no

 

Served them with S10/12 notice - no effect

 

Asked CRA to remove on same grounds as above - they said no because Littlewoods have to ask. Reminded them they have to ensure all data is accurate, they still say no.

 

Phoned & reported it to ICO they say can't help take them to court if they have ignored your s10/12 notice.

 

Exactly what else can I do that I have not already done - sport.

 

How interested do you think they'll be. I took out a credit card/loan/credit account, I spent the money/received the goods, I didn't pay them, I got the debt written off because they couldn't supply a copy of the agreement and now they won't remove the default on my account. Shock, horror!

 

It was a suggestion born out of frustrations in trying to clear inaccurate data from my credit reference report. Willing to listen to any other reasonable suggestions. Court is not an option as I can't afford it

 

Not sure what your point is here you seem to be implying that I've avoided my responsibilities, if this is the case may I respectfully remind you they chose not to pursue the debt I at no time made such a request. It is about time technicalities worked for us not Mr Big.

 

Thanks anyway Rory

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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Rory 32 wrote: think you will find that court action can be successful in removing defaults. You are not arguing that you did not default on the debt, you are arguing that the default is not legally valid due to it either not being served and/or not complying to the regs and should therefore be removed.

 

Where do you go if you can't afford the court fee

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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Where do you go if you can't afford the court fee

 

hi conar,

 

in certain situations it is possible to have the court fee waived or reduced, depends on your personal circumstances, have a look at the following website, this contains guidance notes and can tell you whether or not you qualify. you can also download the form you will need to fill out

http://www.hmcourts-service.gov.uk/HMCSCourtFinder/GetForm.do?court_forms_id=168

 

also have a look at Community legal services direct, they can offer free legal aid if you qualify, i would suggest calling them and explaining your situation

Community Legal Service Direct

 

kind regards,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

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Exactly what else can I do that I have not already done

Followed the ICO's advice.

 

Where do you go if you can't afford the court fee

I think shane has given you some options on that.

 

Not sure what your point is here

Then I'll clarify - the papers wouldn't be interested and it would get you nowhere.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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I word of advice, if you do go the court route include the CRA in the claim. While I appreciate it is frustrating being continually told by each organisation that they can't/won't help you, you do have to go through the procedure before going to court. You must show that you have exhausted all other avenues. If you include the CRA in the claim they are very likely to fold before it goes to court.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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hi rory,

 

do you know of any other instances that have gone to court for cca non compliance? trying to gather as much info as i can before i submit my N1

 

from what i've read so far Uniboy is the only one who has instigated the claim whereas there are a few threads i have read whereby the OC or DCA have taken it to court and lost on cca non compliance:

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/87159-balir-oliver-scott-3.html

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/90012-just-been-court-cl-7.html

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/90701-creditor-unable-supply-cca-4.html

 

if you know of anymore please let me know!

 

cheers,

shane

____________________________________________

All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

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Shane,

Do you mean going to court to ensure that the debt is unenforceable or going to court to get defaults removed?

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Shane,

Do you mean going to court to ensure that the debt is unenforceable or going to court to get defaults removed?

 

 

actually both, i'm in the situation where some creditors have issued defaults against, some haven't though all have unenforcable agreements.

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All advice is offered freely & without prejudice

 

 

If my post has been useful to you please click the scales

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Debt mountain has had success with default removals through raising court actions.

 

With regards to no credit agreement, usually pointing out that they have not complied with the various anti money laundering regulations by keeping a copy of the agreement and threatening to reporting them to The Financial Crime Branch of HM Customs for this means that the debt is written off before the need to go to court.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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