Jump to content


  • Tweets

  • Posts

    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

telewest /virgin lba sent


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6260 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

lba sent today to telewest/ntl/virgin for refund of non direct debit fees + few late charges, did have a poor english speaking guy call this week trying to advisie fees part of terms+ conditions advised chappie to sent as been with telewest before fees added and i was given a choice how i wanted to pay (i used to go into telewest offices in sheffeild and pay over the counter when we 1st got cable ) he offered 30 pound reduction thanked him and said i continue with court action

Link to post
Share on other sites

Ah - I was credited the fees and asked to call back quarterly to request a refund of £12 (now £15) to cover the 'overpayment'. At my last call, I was told that it might be unlikely that my next request for a credit would be met. I asked for my account to have the note added if that was the case, it would be highly likely I would resort to the courts for the money to be refunded on a quarterly basis.

Link to post
Share on other sites

I too had another 10.00 late payment charge......I called customer services and the woman said I will refund this as a one off but all future charges will stand.

I said its ok ...I will just take them to court again.....The woman was in hysterics laughing and said she had never heard of this...

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

Tell her to get out a bit more..... that's all they'll be doing in the next few months. Actually, I see Trading Standards (whoever that really is) today have said publicly BTs imposition of non DDM charges is apalling. Why they don't DO something still surprises me.

Link to post
Share on other sites

I think we will see more involvement from them,but these things take time for implimenting.

The publicity recently may force them to do this sooner rather than later.They do act where there is a complaint....but as far as the recovery of the charges go,then its something that you can easily do yourself.

Lets not forget tho......there are 100s of others just as guilty and I suspect are looking at their terms and conditions closely.

More blatent is those who have always operated these charges yet now decide to INCREASE them.......the mind boggles.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

does the stuff you get from TW/VM show the non DD charges as well as the late payments?

Barclays Bank - SETTLED - £4225.00

First National - SETTLED - £125.00

Lloyds TSB - SETTLED - £994.87

Capital 1 - SETTLED - £827.95

Online Finance - SETTLED - £349.60

Argos - SETTLED - £121.00

Link to post
Share on other sites

If by "stuff", you mean "bill", yes, they do.

 

Today noticed another cute novelty from VM: T/West used to send you a reminder telling you they would charge you if you didn't pay within x days, they'd charge you £10. VM sends you a letter saying they have already added it, making the letter rather redundant. :rolleyes:

 

I am gettign more and more disgusted with VM by the day... but since I don't want a BT line, and like my BB unlimited, what are my options? :mad:

Link to post
Share on other sites

Not here in ex NTL over the border. The VM letter I get (issued 21 says after the bill, but in reality. for all dates on invoices or reminders, they do not arrive for SEVEN days after the date of creation), states;

 

If you've paid your bill in the last few days, please ignore this letter.

It is important you pay the outstanding balance ASAP or you will be charged a £10 late payment fee, AND IT COULD AFFECT YOUR CREDIT RATING (My emphasis).

 

Also, the company you pay is called 'Virgin Media Payments' interesting, that they've hived off even the organisation you pay into another company!

Link to post
Share on other sites

Not here in ex NTL over the border. The VM letter I get (issued 21 says after the bill, but in reality. for all dates on invoices or reminders, they do not arrive for SEVEN days after the date of creation), states;

 

Hi buzby, because all invoices are done in one go per area number, before a single invoice is posted, actually the whole area number are posted in one batch!

 

Are you still paying 3 months via S/O? If yes can you confirm if you are like me paying 7 weeks in advance rather than the standard 4 weeks?

 

My date of service is 16th - 15th, but invoice date varies between 21st - 27th and my credits disappear on the invoice date and not the date of service, so i am effectively paying at least 7 weeks in advance.

 

I normally pay a year in advance (£300), but for now just 3 - 4 months in advance since i became aware this [problem], please check your balance before your date of service!

 

As for non-DD fees i have had all returned since November 04 and today i got 1 years worth of non-DD of refunds, until February 08 although i have only paid until May!

 

Virgin Media (Telewest Scotland)

0800 0730399

 

Always ask for a superviser if its about Non-DD refunds or late fees, as level 1 bods will usually add a note to your file not to pay any more again.

--

ASI Industries = As i in does tries!

Andrew

ASI Industries = As i in does tries!

 

As i in does tries!: My definition.

I will try, i may never succeed in the goal, but at least by trying i have a greater chance of success than never trying at all!

 My opinions are my own & occasionally may offend, but it is not my intention to cause offence in the first place!

Link to post
Share on other sites

I had to stop paying in advance as the arrival of V+ meant I had to wait for the bills to settle down again, unfortunately since its provision they messed it up big time (charging £15 for V+ and £15 for the retained box) it should have been £15 for both!

 

Goodness knows, the last invoice from them was £149.99 when it should have been £66 - so no wonder I don;t give them a DD!

 

The posting dates for invoices is an interesting one, as the billing date and the posting date - being 6 days later, mean that the 28 days they supposedly allow you to pay your bill is only from when they print the bill, NOT when you receive it. Normally this wouldn't matter if a day or so, but when it is held up for a week, it makes a considerable difference.

 

Even DD customers are required to be given 10 days CLEAR notice of any debit. can anyone actually confirm they get this?

 

Every time I receive a Virgin bill my heart sinks - it means another hour or so decoding it and fighting for the correct amounts to be applied.

Link to post
Share on other sites

Hi Bookworm, remember there is at least two shifts per day sometimes 4 at VMs call centres.

Level 1 = bods with no authority, but can add notes to your file.

Level 2 = superviser with some authority, authorise deals, change or agree with bods.

Level 3 = manager with most authority, almost all issues will be sorted.

Level 4 = senior manager with full authority of the whole call centre.

 

When you ask level 1 for the manager, you get level 2 and so on, and it is also good to have a free phone number!

 

Busby, i see what you mean, just for interest do you have more than 2 services and have you made any changes like remove a service?

 

Also the level codes above are for all departments (retension) deals!

--

ASI Industries = As i in does tries!

Andrew

ASI Industries = As i in does tries!

 

As i in does tries!: My definition.

I will try, i may never succeed in the goal, but at least by trying i have a greater chance of success than never trying at all!

 My opinions are my own & occasionally may offend, but it is not my intention to cause offence in the first place!

Link to post
Share on other sites

Yep thats the old TW issue add or remove a complete service to an existing contract and they never seam to do anything else but bork the whole thing up!

 

I had similar had 2 phones lines & tv on DD, 1 phone line was canceled except they canceled the DD for all phone lines back in 99, they arranged to setup another DD, also a friend offer to pay via card, all failed due to they were different names from mine eventually after 9 month later i canceled TW completely!

 

Sometimes it would be better for VM(TW) to cancel your existing contract and give you a new one with all the bits on it.

--

ASI Industries = As i in does tries!

Andrew

ASI Industries = As i in does tries!

 

As i in does tries!: My definition.

I will try, i may never succeed in the goal, but at least by trying i have a greater chance of success than never trying at all!

 My opinions are my own & occasionally may offend, but it is not my intention to cause offence in the first place!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...