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    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
    • Hi @LilMissM   I guess you could call me our resident CIFAS Specialist - Personally have been through all of what you have and now have come out the other side when my marker fell off in May 2023. For a start Monzo may close your account but as I had a Marker for App Fraud (Vodafone ended up making a whole hoohah of the account I had with them) - I was with them and still am from Oct 2017 till today. And not once did they close my account. I actually spoke to a couple of current account providers at the time that I had accounts with - Nationwide and Barclays - Told them what was going on and provided all the evidence to them. They advised they may do so but it was highly unlikely now that they understood why it happened and what I was doing to fight it.    Anyway - On to your marker. MCB is My Community Bank?  I can say to you that on experience that On Monday you can be on top of the world then on Tuesday you whole life changes in a flash of an eye. Suddenly you cant pay your bills, Work isnt feasible and you are left with no other choice but to scrape by.  If this has happened to you, then join the club.  - Why is this important? Well Financial institutions get one whiff of potential fraud and you are guilty without a chance to respond. You found out the hard way   If it sounds like I'm waffling, I'm not - Its important to your issue. They have deemed you guilty by the fact that no payments have been made and potentially entered into a loan agreement knowing looking not to pay (Although thats how it may appear, there will always be factors against that)    First off - Questions - What Category of Marker do you have? If unsure, check my signature for a Credit File Guide which will tell you all you need to know about what Categories apply.  - When did you raise the complaint? They will have 8 weeks to respond. More on this in a mo.  - Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan?   My next suggestions, Send this complaint to the CEOs office - CEOEMAIL.COM Let them make the decision as per the Complaint Procedure. Then if they refuse to remove the marker. take it to the FOS who can force the company to remove it if found in favour.  Some companies do need a slap or 2 once in a while to bring them down a peg. You could be looking at this right now.   
    • Other case law relied upon " On other record of reasons "
    • Page 2 – document 10 and 11 – you should include the fact that it is a Law reform commission report. Best to give it its full name if you can I suggest that you move paragraph 10 up to the first position – paragraph 5 and move everything down. I think other than that – it is good to go. I suggest you don't bother to do any more drafts. Simply rearrange the paragraphs as I suggested above then the title of the documents that you are relying on in the index page. Send it off and post your final version here so that everybody can see. I'm sorry about the delay. Thanks for reminding me
    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
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Moorcroft v Marshall Ward - THROWBACK! what do i reply???


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HI.

i sent a request for the original credit agreement with £1. to Moorcroft to a debt they hold for me form Marshall Ward.i posted this Recorded Delivery on 27 Feb. i had their letter today, 9 march (dated 6 march) with the following :

 

We will contact our client and request the relevant information and ask that it be provided as quickly as possible.

In the meantime however we believe that it may be of assistance to all parties if we also take this opportunity to ensure that any potential areas of dispute are addressed prior to any possible court action or further investigation. please could you give an indication of the information you will be providing, when giving evidence to the court or providing information to the relevant statutory authorities in relation to the aleged subject matter of the account.

Please confirm whether,for example when making a statement of truth in connection with any court proceedings,you will be giving evidence as to whether or not you did not receive the goods/credit ordered.

Please could you provide this information by return. We believe that this is a simple request that will assist in ensuring that all possible areas of dispute are identified as quickly as possible and potential costs and delays

kept to a minimum level.

 

1. do i have to reply to this or is it a stalling tactic to allow them more time to produce the agreement?

2. what dates do i actually start counting from to ensure they default etc, is it the date i posted the letter or when they received it etc?

3. as they are writing to Marshall Ward, do i have to allow them extra time to obtain the agreement?

4. they have missed out a letter in my surname, in the letter i wrote requesting the agreement i spelt my surname correctly, yet in this reply they spelt it wrongly again - can i use this against them?

5. if i do need to reply to this letter - WHAT THE HECK AM I SUPPOSED TO SAY??? is there a template letter as i need HELP!!! (i didnt not mention going to court once in my letter, merely requested the agreement)

 

MANY THANKS FOR YOUR HELPFUL REPLIES IN ADVANCE

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i have had exactly the same reply today from them word for word lol and they i have noticed on this site this seems to be a standard letter because i didnt mention anything about court in the letter just a standard cca request. dumb ppl.

 

will check ur thread to see what i should do too

 

good luck

 

oh and they also missed out a letter in my surname too odd or what

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1. do i have to reply to this or is it a stalling tactic to allow them more time to produce the agreement?

2. what dates do i actually start counting from to ensure they default etc, is it the date i posted the letter or when they received it etc?

3. as they are writing to Marshall Ward, do i have to allow them extra time to obtain the agreement?

4. they have missed out a letter in my surname, in the letter i wrote requesting the agreement i spelt my surname correctly, yet in this reply they spelt it wrongly again - can i use this against them?

5. if i do need to reply to this letter - WHAT THE HECK AM I SUPPOSED TO SAY??? is there a template letter as i need HELP!!! (i didnt not mention going to court once in my letter, merely requested the agreement)

 

 

As advised, this is a bog standard letter.

 

1. Do not reply.... it is not up to you to inform Moorcroft of their legal obligations. The original time-frame of 12 days + 1 calendar month still applies.

 

2. The 12 working days begin from the date they receive the letter.

 

3. No, you do not have to allow them extra time. They should have had the CCA in their possession before demanding payment.

 

4. Irrelevant.

 

5. You do not need to reply at all !! If they default, then there is no need to contact them ever again. Moorcroft defaulted on my CCA ages ago. I have never received any letters whatsoever, despite paying them for 4 years and despite cancelling my Standing Order as soon as the 12 days had passed.

 

:)

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HI.

i sent a request for the original credit agreement with £1. to Moorcroft to a debt they hold for me form Marshall Ward.i posted this Recorded Delivery on 27 Feb. i had their letter today, 9 march (dated 6 march) with the following :

 

We will contact our client and request the relevant information and ask that it be provided as quickly as possible.

In the meantime however we believe that it may be of assistance to all parties if we also take this opportunity to ensure that any potential areas of dispute are addressed prior to any possible court action or further investigation. please could you give an indication of the information you will be providing, when giving evidence to the court or providing information to the relevant statutory authorities in relation to the aleged subject matter of the account.

Please confirm whether,for example when making a statement of truth in connection with any court proceedings,you will be giving evidence as to whether or not you did not receive the goods/credit ordered.

Please could you provide this information by return. We believe that this is a simple request that will assist in ensuring that all possible areas of dispute are identified as quickly as possible and potential costs and delays

kept to a minimum level.

 

1. do i have to reply to this or is it a stalling tactic to allow them more time to produce the agreement?

2. what dates do i actually start counting from to ensure they default etc, is it the date i posted the letter or when they received it etc?

3. as they are writing to Marshall Ward, do i have to allow them extra time to obtain the agreement?

4. they have missed out a letter in my surname, in the letter i wrote requesting the agreement i spelt my surname correctly, yet in this reply they spelt it wrongly again - can i use this against them?

5. if i do need to reply to this letter - WHAT THE HECK AM I SUPPOSED TO SAY??? is there a template letter as i need HELP!!! (i didnt not mention going to court once in my letter, merely requested the agreement)

 

MANY THANKS FOR YOUR HELPFUL REPLIES IN ADVANCE

 

Hi

 

I received exactly the same letter yesterday dated 6th March

 

If it is OK can I keep looking at your postings and maybe helping each other along. I have posted in another thread somewhere (not sure where if you look under ginnever the sam thing) very interesting.

 

In my opinion though if they are asking for a copy of the cca they don't have it. And I was not responding to any of their requests. Thought the bit about when making a statement of truth, ha,ha

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Hi Ginnever - please check in on mine as often as you want, i will be posting EVERYTHING i ever get or hear from them.

 

Hi PriorityOne - thank you so much for letting me know what to do. i didnt want to cause any issues by not replying to them (just in case it ever ended up in court). also for clearing up dates and timescales they have to respond to.

 

we will wait and see what they say next......

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For the sake of sticking together, just wanted to pop in and say hi, because i'm at the same stage as you guys. Sent the CCA request 27 Feb and they responded on 6 March with the same standard letter. Although they managed to spell my surname correctly! Feel free to take a look at my thread, as i'll post any updates on there.

 

Good luck :)

  • Haha 1

b8byd :D

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Hi Guys,

 

just to let you know the 30 day deadline for moorcroft to supply my CCA has now expired and I have heard not a peep from them.

 

I had the exact same letter as you as have a fair amount of others.

 

Don't worry and don't reply, it is very doubtful they will be able to comply.

 

Best wishes x

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Hi all

 

If they don't respond with the cca does that mean we don't pay anyone anything at all? :confused:

 

i will agree that I owe some of the debt to argos but not all because of charges it applied to the account - late payments

 

At the minute I am not paying anyone anything, I did start off paying to moorcroft but then thought eh up maybe I shouldn't be doing this!

Cheers

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Hi all

 

If they don't respond with the cca does that mean we don't pay anyone anything at all? :confused:

 

i will agree that I owe some of the debt to argos but not all because of charges it applied to the account - late payments

 

At the minute I am not paying anyone anything, I did start off paying to moorcroft but then thought eh up maybe I shouldn't be doing this!

Cheers

 

no cca agreement = no debt

 

its that simple

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Hi,

 

just be aware that Moorcroft may pass the original debt back to Argos who then could possibly start chasing you again but if Moorcroft did not produce the CCA then request one from Argos too, if Argos fail to produce one the debt is unenforceable unless they go to court.

 

Have you requested your SAR from Argos, that may be your next step and claim back your charges. It's worth knowing that when you claim back your charges they will try and deduct the amount of your debt to them.

 

Hope this helps, keep us up to date x

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Hi,

 

just be aware that Moorcroft may pass the original debt back to Argos who then could possibly start chasing you again but if Moorcroft did not produce the CCA then request one from Argos too, if Argos fail to produce one the debt is unenforceable unless they go to court.

 

 

Argos would still need to produce a CCA in court to re-enforce the debt. If Argos do not produce a CCA.... they cannot enforce the debt in court either. No CCA = no debt, until/unless they can produce a CCA.

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Hi,

 

just be aware that Moorcroft may pass the original debt back to Argos who then could possibly start chasing you again but if Moorcroft did not produce the CCA then request one from Argos too, if Argos fail to produce one the debt is unenforceable unless they go to court.

 

Have you requested your SAR from Argos, that may be your next step and claim back your charges. It's worth knowing that when you claim back your charges they will try and deduct the amount of your debt to them.

 

Hope this helps, keep us up to date x

 

Hi Lisa

 

That is what started all of this off because I requested my charges of over £500 from Argos who only wanted to part pay I refused. I was paying as normal no arrers or anything then I thought blow it, sod um all, at some point they will stop adding charges & interest etc. and very quickly moorcroft became involved. They said I had to pay £100 a month I phoned them up and they were very nasty on the telephone. as I only made a payment of £50. they sent a letter thanking me for the payment. Two weeks later I received a letter saying that I was in arrears and that if I didn;t pay they would persue the claim thro the courts. Hence I wrote to them saying I wanted the CCA - and now the letter that we have all received.

As they are going to ask Argos for the cca they obviously don't have it in there possession.

5 working days and counting....

 

cheersx

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Hi all,

 

Just joining what appears to be the "Moorcroft Club".

 

I got exactly the same bog standard letter as everybody else yesterday. Made me laugh actually but if I hadn't found this site I'd have been panicking.

 

Like most of you, I CCA'd them & got that response.

 

Will be watching to see what happens & starting my own thread.

 

Good luck all.

 

Tricia. :)

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Thanks for the welcome.

 

I've started my own thread on this so I'll keep everyone posted on what happens.

 

Having had dealings with this lot before all I will say is 'stick it to them', they can be very nasty when they feel like it and until I found CAG I'd have been falling over myself to do as they dictated.

 

Not any more. Thank the lord we're all standing up for ourselves at last, maybe these DCAs will get the message that we might owe money & be willing to pay it but we're not gonna be ripped off by the likes of them.

 

Keep at 'em everybody. :wink:

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HI.

i sent a request for the original credit agreement with £1. to Moorcroft to a debt they hold for me form Marshall Ward.i posted this Recorded Delivery on 27 Feb. i had their letter today, 9 march (dated 6 march) with the following :

 

We will contact our client and request the relevant information and ask that it be provided as quickly as possible.

In the meantime however we believe that it may be of assistance to all parties if we also take this opportunity to ensure that any potential areas of dispute are addressed prior to any possible court action or further investigation. please could you give an indication of the information you will be providing, when giving evidence to the court or providing information to the relevant statutory authorities in relation to the aleged subject matter of the account.

Please confirm whether,for example when making a statement of truth in connection with any court proceedings,you will be giving evidence as to whether or not you did not receive the goods/credit ordered.

Please could you provide this information by return. We believe that this is a simple request that will assist in ensuring that all possible areas of dispute are identified as quickly as possible and potential costs and delays

kept to a minimum level.

 

1. do i have to reply to this or is it a stalling tactic to allow them more time to produce the agreement?

2. what dates do i actually start counting from to ensure they default etc, is it the date i posted the letter or when they received it etc?

3. as they are writing to Marshall Ward, do i have to allow them extra time to obtain the agreement?

4. they have missed out a letter in my surname, in the letter i wrote requesting the agreement i spelt my surname correctly, yet in this reply they spelt it wrongly again - can i use this against them?

5. if i do need to reply to this letter - WHAT THE HECK AM I SUPPOSED TO SAY??? is there a template letter as i need HELP!!! (i didnt not mention going to court once in my letter, merely requested the agreement)

 

MANY THANKS FOR YOUR HELPFUL REPLIES IN ADVANCE

 

 

just an UPDATE 15 March:

 

MORRCROFT / MARSHALL WARD: i'm still counting the days down........#

 

(i too have had Moorcroft return my PO and have said they have handed my debt back to Argos - havent even started my thread on that yet!)

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just an UPDATE 15 March:

 

MORRCROFT / MARSHALL WARD: i'm still counting the days down........#

 

(i too have had Moorcroft return my PO and have said they have handed my debt back to Argos - havent even started my thread on that yet!)

 

Hi all.

for those who are having dealing with Moorcroft:

I have the SAME PERSON dealing with MARSHALL WARD and LITTLEWOODS.

a Mrs K Dyke.

Both letters were sent indentical and both returned my £1. PO.

 

Seems like Moorcroft are getting a bit fed up with us.......

here's to seeing what the catalogues come back with as i have not heard who is dealing with me now Moorcroft has handed the account back and they are BOTH now CLOSED with them!

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At the moment, you don't pay anything until such time as they can prove the debt (and the only way they can do this is with a copy of the signed credit agreement).

 

If they do happen to come up with the agreement, then you can try to reclaim all the unlawful charges - but there's no point doing that until they can enforce the debt :D.

 

Does that make sense? I'm sure someone will correct me if i've explained that badly.

 

Here's hoping you get no reply from them!

 

b8byd

b8byd :D

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