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    • Thank you again. I'm hoping it will come out in the wash and will endeavour to check my online account. I'm a bit unsettled by not hearing from Booking.com but the host is sounding helpful at the moment. HB
    • I've just remembered that a friend of mine had bookings cancelled on Booking.com about a month ago - and the good news is that all worked out in the wash. I'm at work now but will scribble properly in a couple of hours with the full tale.
    • Thank you Dave. I've had nothing from Booking.com, just a message via the site from the host. I know I need to check my bank account, just trying to resolve some technical issues. HB  
    • Which Court have you received the claim from ? Civil National Business Centre Name of the Claimant ? JC INTERNATIONAL AQUISITION How many defendant's  joint or self ? Self Date of issue – 22 May 2024  Particulars of Claim What is the claim for – 1. The def owes the claimant £300 in respect of gas and electricity charges supplied by OVO. 2. Debt was assigned to the claimant with notice given to the def. 3. Despite formal demand the def has failed to pay the debt and the claimant claims £300 and further claims interest pursuant to s69 of the CCA 1984. What is the total value of the claim? £385 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Energy debt When did you enter into the original agreement before or after April 2007 ? After Do you recall how you entered into the agreement...On line /In branch/By post ? Moved home and they were the current energy supplier  Is the debt showing on your credit reference files (Experian/Equifax/Etc...) ? No Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt assigned to JC International Were you aware the account had been assigned – did you receive a Notice of Assignment? Not sure probably  Did you receive a Default Notice from the original creditor? Again can't remember but probably  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No Why did you cease payments? Changed supplier What was the date of your last payment? Never  Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
    • Their FAQs state - Cancellations and modifications If your booking has been cancelled, Booking.com refunds you immediately. The processing time may take 7 to 10 days and depends on your bank. If you have questions, contact your bank directly. I'm a regular Booking.com and AirBnB user.  The former have never cancelled.  The latter have and my money was refunded immediately (not that that helps you as we're not talking about AirBnB!) Best to check with your bank and see (a) if you did pay in advance and (b) if it has been refunded. Also, have you received a message from Booking.com officially stating the cancellation?
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garner vs abbey


smudgeruk
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So far i am at the stage of waiting for the bank response to my request i have recieved a letter saying i shall be notified within 4 weeks which expires on march 3rd.

 

i requested my statements sending the cheque and recieved all without problem even getting my cheque returned with a note saying the abbey do not charge for this facility.

 

im eagerly reading all the links for information on how to respond to the expected abbey response. and how to combat barclays who i am also claiming from both banks total around £5000. barclays incidentally also sent statements no problem and also returned my £10 cheque

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Good Luck Smudger!

 

It's worth having a good read of the various posts on this site while you wait for the responses, then you'll be prepared for the next steps well in advance!

 

It seemed a scary prospect when I decided to try to get back what I'm owed, but here there are lots of people all in the same position, so it's much less scary and there's always someone else to ask!

 

:) KnellyK :)

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cheers im actually pretty laid back about it but will admit to some nerves the closer i come to realising i will def have to go much further to get back my money.

 

think i will start on my credit cards soon do i just use the same letters changing the wording for overdraft charges etc for late fees?

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So far i am at the stage of waiting for the bank response to my request i have recieved a letter saying i shall be notified within 4 weeks which expires on march 3rd.

Are you talking about the preliminary request for your money back? If so, DO NOT follow the bank's timetable, they will only delay evrything. follow the steps and timetable as advised on this site

i requested my statements sending the cheque and recieved all without problem even getting my cheque returned with a note saying the abbey do not charge for this facility.

You are lucky i had to pay a fee and it took nearly 5 months to get my statements!

im eagerly reading all the links for information on how to respond to the expected abbey response. and how to combat barclays who i am also claiming from both banks total around £5000. barclays incidentally also sent statements no problem and also returned my £10 cheque

 

 

i want to wish you all the best. anytime you need help just ask

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Today i recieved my first offer from the abbey. usual thing from reading the posts a GOGW totalling 653 quid very nice indeed but around 1700 quid shy of what im claiming. so this week i think i shall send my lba off and see what comes of that!! fingers crossed

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Hi Smudger

 

You can always add a bit from the templated rejection letter to your LBA.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

 

Don't have to, buts its an option.

for FAQs & Step By Step

click here

for Templates Library

click here

for Court Bundle

click here

________________

 

WON 121o121 'vs' LloydsTSB

here

WON 121o121 'vs' Halifax C C

here

WON 121o121 'vs' Cahoot CC

here

WON 121o121 'vs' LloydsTSB (again)

here

 

________________

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thanks very much i was rummaging for something to add. i think its a good starting offer but the fact so much was offered so easily first off makes me more determined to get the lot!!

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ok just checking before i print something off this weekened.

 

i have recieved a GOGW for £653 which is around 1700 short of what i am claiming should i write asking again for the full amount or just send off my letter before action. as i am now at a similiar stage with barclays so i can hit both of them at the same time!

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  • 2 weeks later...

right recieved 2 letters from the abbey today. one on headed one not. basically saying the same thing.

 

"sorry they havent resolved my compliant blah blah one of my team will look into it blah blah. will investigate further and get back in 4 weeks. "

 

well i gave them till the 19th to pay up or i will start court proceedings.

shall i bother calling them or just start proceedings now? cos they clearly are just stalling

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ok i called them said the 19th was their time scale and they said they needed more. i said they had plenty and monday was it. but id happily discuss settlement with someone now. they said noone was free so i picked up my n1 forms today i think im gonna need em!

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My boyfriend has just shown me this site giving me abit of hope. Dec 2005 Abbey charged me £210:o in one day for 7 direct debits that went out of my bank account before my wages had cleared! (not what you need before xmas) I HAVE NEVER BEEN OVERDRAWN & NEVER HAVE SINCE. AFTER LOTS OF VERY TEARFULL PHONE CALLS & DEALIING WITH ALOT OF UN HELPFULL PEOPLE ONE GIRL MANAGED TO DROP 3 OF THE £30 CHARGES still leaving me with £120 to pay. Ive been into my bank on numerous occasions but they just say point you to there phones & tell you to call them. Ill use these addresses to send out my letters wish me look! Any advise please let me know!

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