Tracey81 V RBOS ****WON****

[Tracey81]

Hi Guys

 

WHat a fantastic site.... It has helped me get my claim started so far..... However I sent my LBA of on the 4th Dec and Yesterday i rec'd a letter from Rbos saying thank you for my patience while they investigate the matter further? Anyone else had a letter like this? And what should i expect from them now?

 

Thanks in advance

 

Tracey

[maroondevo52]

Hi Tracey,

 

They will stall you as long as possible, stick to YOUR timetable.

Just follow the step by step instructions and you'll get you cash faster than they want to give it to you!

 

Best wishes with your claim.

 

Scott.

[HydraUK]

I had same letter yesterday - addressed to 'Dear Tracey' from Sandy Watt? See the MCuth thread, there have been several of these receivedby peeps in the last couple of days - the consensus is 'new/YTS office girl given a big pile of letters to respond to'.

 

Having sent your LBA on the 4th Dec I assume your already well on the way down the MCOL/N1 route?

[Tracey81]

I issued my letter before action to RBOS on 4th December claiming back £2517.82 in charges for my royalites account, I rec'd a letter in the post this morning offering me £969.87

 

Obviously i wont be accepting there offer, Is there another letter i issue them or do i go straight for the small claims court?

 

Thanks in advance for your help

 

Tracey81:)

[HydraUK]

Straight to court with you, I'd say. You would have been within your rights to start action on 18th December, so they have had plenty of good-will time.

[isidore]

I issued my letter before action to RBOS on 4th December claiming back £2517.82 in charges for my royalites account, I rec'd a letter in the post this morning offering me £969.87

 

Obviously i wont be accepting there offer, Is there another letter i issue them or do i go straight for the small claims court?

 

Thanks in advance for your help

 

Tracey81:)

 

Well you should accept this offer.......but only as partial settlement. Normally you would send a letter by return telling them just that, but as you sent your LBA back on the 4th December, their 14 days are up. I wouldn't bother giving them any more time, just file your claim. It's just added 8% interest to your claim (make sure you add this as this will make a huge difference to the amount you are claiming).

 

On the other hand, if you're not keen on going to this stage, send them a partial settlement letter (in the templates folder) giving them another deadline to come back to you. If you click my link (RBS Current1) you will find my letter I sent to RBS for partial settlement.

 

HTH

[mbdiss]

Hi Tracey here you are this should help http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejection-settlement-offer.html but i think you should file your claim.

[HydraUK]

Tracey, ever get the feeling your being watched? hehe 3 replies in 3 mins!

[isidore]

hee hee

[Tracey81]

Indeed

 

Thanks for your help guys!

 

T

[Tracey81]

Just rec'd my letter in from them today advising me that they are not accepting liability but as a gesture of goodwill they are giving me my £2517.82 in charges back!

 

Ive already signed and returned the letter to them, Any ideas how long it takes them to put the funds into my account?

 

I would just like to say a massive thank you to everyone on here who helped me and as soon as i receive the money from them i will be making a donation to this site! Thanks guys your fab

[ggrant]

Blimey! I'm impressed!

 

Can I ask, what was your timescales and at what stage did they settle?

 

Congratulations though!

[Tracey81]

all in all its took about 14 weeks, I issued my LBA on 19th January and rec'd my letter with full offer today!