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    • Can I please have advice on how to deal with Forecourt Eye.  Received a letter claiming I drove off without paying for petrol three months ago...there is a picture of me at the pump and me clearly offering my card to pay - apparently I only paid for some snacks and then left. Its also for a very odd amount 23 - I did check my account and I was charged 1.50 for snacks. I obviously had every intention of paying and for some reason either the transaction didn't go through.    I am kind of fuming about this as I had no idea and if I did not pay I have no idea what the circumstances were , but not a 'drive off' as described by Forecourt Eye. I have no issue paying for the petrol if the payment for whatever reason did not go through. In fact we visited the garage on advice of a friend who has a legal background and offered to pay, the lady behind the till called the manager and we spoke to her on the phone where she robotically said its 'the way it is now and it goes to Forecourt Eye' I then said I am contractually obliged to pay you, not Forecourt Eye.  We are visiting the garage again when the manager is there and will offer to pay again.  Interestingly when we called in the lady behind the till asked if I had called the garage the day before about the matter- I said no that was not me, so somebody else clearly  has had the same issue, I can't see drive off's being that common in any petrol station! So I know I am not the only one.    I know calling Forecourt Eye is not advised, I visited a shell garage yesterday ( really not wanting to ) made sure I had chip and pin and made sure I knew exactly what was being entered into the machine. They now have their threatening posters all over the pumps, basically making them or the garage responsible for any mistake...
    • Today is the last chance for those aged between 20 and 25 to nab themselves a free four-year railcard by opening an account with Santander.View the full article
    • The address is only a paper address with no actual manned staff address. Police have rang me this morning and taken some more information including the details of the driver who they say they will contact and interview.  They are also putting in a formal request to Shiply to get the couriers driving license and biometric information held on file. IF anyone else has been in the same position with this particular courier, please please let me know and we can perhaps go down the strength in numbers route xx
    • Heres a point, while we wait for @theoldrouge to condemn rather than promote and support right wing bigots spouting genuine and clear monstrous antisemitic rhetoric ... Isn't it actually specifically unlawful to promote violence against politicians on top of laws to criminalise such things? ... As is reported happening in these closed facebook groups run by Tory staff and where a Tory police minister and the Tory London mayor candidate are members and post?   .. or do the Tories (seemingly like tor) only promote laws for protecting the hate spouting hard right ?   "“Some of these (Tory facebook groups) posts constitute the most appalling racism and I would urge the Conservative Party to swiftly distance itself from these hate-filled groups and urgently investigate what role any Conservative politicians and officials have played within them. “Susan Hall and the Tory MPs who have belonged to these groups need to come out and explain why – and to denounce the content they have tacitly endorsed by their membership.” "Reporters found widespread racism and Islamophobia as well as conspiracy theories and celebrations of criminal damage on the pages, including sharing the white supremacist slogan and antisemitic videos. " "Unearthed found that 46 out of the 82 admins have clear links to the Tory Party, including a recent digital campaign manager for the party and a conservative activist. Conservative councillor for Haywards Heath, Rachel Cromie, is an admin on all the groups. "     Also interesting that Facebook groups opposing 20mph speed limit in Wales are being run by English Tories   Conservative-run anti-Ulez Facebook groups hosted racist and Islamophobic posts - Unearthed UNEARTHED.GREENPEACE.ORG Tory staff running Facebook groups described as 'cesspits of vile racism' WWW.THENATIONAL.SCOT TORY staff and activists are running Facebook pages which are riddled with white supremacist slogans and Islamophobic attacks... Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts   Conservative-run anti-ULEZ Facebook groups are rife with racist and violent posts - London Post LONDON-POST.CO.UK A coordinated network of 36 Facebook groups opposing London’s ultra-low emission zone (ULEZ), run by Conservative councillors and...  
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givememymoney V HSBC


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Well Done Give Mate!!!!... If / when :D I get an offer I will tell them they haven't got enough money to stop me telling this site just how to do it think that will give me as much pleasure as actually getting my money.

 

Its nice to give it back to an institution that has been giving it to me for the last few years

 

pete

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it just so makes up for the times you've been into the branch to 'talk through and see what we can come up with' til you feel sick!!.... doesn't it? - photocopy that statement when it shows up, and frame it!! yesssss!

If i've been helpful in any way....then tip my scales over there!

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I will and I have a couple of HSBC employees that I have spoken to over the last few months that said it was perfectly fair and HSBC would not pay up. I will send them a copy too!!!! :D

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

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Give, most of the branch employees are just drones that are told what to think and do, they rely on their rule book and computers and no doubt go on courses and team building weekends to reinforce what they are told.

What HSBC actually produce at branch level is almost as funny as Little Britain, if you don’t fit into the HSBC's view of how you should live the answer is "The computer says no".

pete

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My acceptance letter has been sent now to wait for the money. In my final draft of the letter I told them that the money was to be paid back by next Friday otherwise I would continue with court action. Lets see if that speeds things up or not.

 

Later I will start thinking about my second claim and I have lots of questions about that!!! I am gonna be a real pain in the arse for HSBC!!! ;)

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

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Right so now I am thinking about my second claim and have some questions:

 

  1. Has anyone got a SAR letter asking for all the information that a bank holds including details of letters sent, notes of telephone conversations etc?
  2. Is it possible to do a SAR on DG as I am interested to know what information they hold on me?
  3. Has anyone had any success in getting a bank to pay for charges that were incured with another financial institutions as a result of the charges applied to their accounts resulting in a direct debit being returned?
  4. How do I find out what rate contractural interest I should apply to a claim?

I think that will do for now!! :)

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

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Gawd Give you have been thinking lol

1. Not a clue I haven’t done an SAR, I hoard paper here

2. Not a clue

3. Nice thought and I will be interested to see people’s reactions/ idea's on this.

4. This is one of my problems with CI claims; I think most people use the current rate in their claims which is obviously technically wrong as CI varies as the bank follows the Bank of England’s base rate. I think you will have to do some research especially as your next claim is part over the 6 year limit with a 6 year hole in the middle.

pete

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i know nothing of above matters - but in watching threads i've seen a good few where people were asking con.rates of interest - so, would say that little search on the blue line does take you to threads - which when you scan lead you to other threads - bit of a sherlock holmes thing - but just put contractual interest in the blue line search and dig in. a few weeks ago everybody seemed happy with 15.9 but i don't know if that's an average, the current one or what it is..... you can always ask bong nicely on her big thread - she is a veritable fountain of information. (so much so - she's had to close off her pm to the general forum users - that's why i say ask her on her thread)

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Looks like the most recent part of claim 2 will be about £600. Need to get statements for the pre 6 year bit. Anyone got some ideas on my questions from a previous post? :eek:

 

 

  1. Has anyone got a SAR letter asking for all the information that a bank holds including details of letters sent, notes of telephone conversations etc?
  2. Is it possible to do a SAR on DG as I am interested to know what information they hold on me?
  3. Has anyone had any success in getting a bank to pay for charges that were incured with another financial institutions as a result of the charges applied to their accounts resulting in a direct debit being returned?

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

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This is really a post to myself so I can find information quickly that I have used before but it maybe useful to others:

 

Guide to reclaiming charges http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html

 

Data Protection Act - Subject Access Request (SAR) http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html [40 days to comply]

 

Data Protection Act - Non Compliance http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

What charges can I claim for? http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=6

 

Prelim Letter Template http://www.consumeractiongroup.co.uk/forum/bank-templates-library/671-2-letter-preliminary-approach.html [14 days to comply]

 

Letter Before Action http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html [14 days to comply]

 

Making a court claim http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=10

 

Getting MCOL right http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/71369-getting-mcol-right.html#post614610

 

Allocation Questionaire Guide to Completion http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html

 

New AQ Strategy http://www.consumeractiongroup.co.uk/forum/general/57708-draft-order-allocation-questionnaires.html

 

Maybe not AQ!! http://www.consumeractiongroup.co.uk/forum/hsbc-bank/78873-new-after-28-days.html

 

When you have filed your AQ http://www.consumeractiongroup.co.uk/forum/hsbc-bank/71343-when-you-have-filed.html

 

Court Bundle

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/33060-basic-court-bundle.html

 

Worried about OFT report read this http://www.consumeractiongroup.co.uk/forum/general/70359-about-oft-impending-report.html

 

Complete site A to Z http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/69359-cant-find-what-youre.html

 

Charges spreadsheet http://www.zen122856.zen.co.uk/CompoundSheet_v1.9.xls

 

VAMPIRESS'S CHAMBER

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

Useful Threads:

 

Bong http://www.consumeractiongroup.co.uk/forum/hsbc-bank/33005-bong-hsbc-contractual-interest.html

Nettyg http://www.consumeractiongroup.co.uk/forum/hsbc-bank/52235-nettyg-hsbc.html

Mindzai http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/26172-mindzai-lucid-lloyds-tsb.html?

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

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did you like it? (the post to yourself)

 

 

can i be head cheerleader on this one - no brains - just the looks!

 

here's my first cheer:

 

RAH-RAH-REE

KICK-EM-IN THE KNEE

RAH-RAH-RAS

KICK-EM-IN THE OTHER KNEE

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ok pinky - pompoms at the ready!!

 

1-2-3-4 look out hsbc we're back for more

5-6-7-8 letters off and don't be late

9-10.....we've beaten you once and will again!!

 

lol

If i've been helpful in any way....then tip my scales over there!

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Yanno, there may be another reason why no one has ever made it to a court room, I think maybe the Judges have got together and told the banks NO WAY are they going to have the court waiting room full of cheerleaders and Star Wars characters, oh and Scarlet O'Hara

pete

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Errr... YES !!!!! think you would be disappointed with a County Court, its just a little office and the Judge is in normal clothes, they don’t have to wear their official garb, its really more like a head masters office lol

pete

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