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    • what is an OCA letter? you follow post 2 as stated. dx    
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Which Court have you received the claim from ? Civil National Business Centre, Northampton Name of the Claimant ? CA Auto Finance UK Limited How many defendant's  joint or self ? One (self) Date of issue –  02 May 2024 Particulars of Claim What is the claim for – Unpaid car loan 1. By an agreement in writing dated 26 November 2015 and made between the Claimant and the Defendant, the Claimant loaned the Defendant a sum of money. The agreement was Regulated. 2. The Defendant failed to make payment of the sums due and the Agreement was terminated by the Claimant. 3. On the 7 February 2019 the balance due from the Defendant was £8,196,38. The Defendant has paid £0.00.       THE CLAIMANT THEREFORE CLAIMS  1. £8,196,38 2. Contractual interest to the date hereof £0.00 3. Further interest at 10.70 per annum (£0.00) per day until judgement or sooner payment. 4. Costs to be assessed. CLAIMANTS CLAIM £8,196.38                                         What is the total value of the claim? £8751.38 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Car Loan When did you enter into the original agreement before or after April 2007 ? After Do you recall how you entered into the agreement...On line /In branch/By post ? In Branch Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Original Creditor was FCA Automotive Services UK Limited Were you aware the account had been assigned – did you receive a Notice of Assignment? No and No Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No Why did you cease payments? Unaffordable What was the date of your last payment? Feb 28 2018 Was there a dispute with the original creditor that remains unresolved? Yes (irresponsible lending and they did not supply all documents when CCA sent. The Terms and Conditions they sent as part of the request were different to the original Ts and Cs. Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No    
    • Thank you. You contacted directly with the parcel broker so your best option is to proceed directly against them for breach of contract. I hope you have read enough to understand that you will not be able to rely on the Consumer Rights Act 2015. Do you understand why? Have Parcel to Go giving you a reason for declining reimbursement? Do you have anything in writing from your customer which shows that they did not refuse delivery and which identifies the actual circumstances of the situation?
    • Which Court have you received the claim from? CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant? LOWELL PORTFOLIO LTD How many defendant's joint or self? SELF Date of issue – 03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  1.THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). 2.THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. 3.THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. 4. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUM BE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? YES  Did you inform the claimant of your change of address? NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE  Do you recall how you entered into the agreement...On line /In branch/By post? I DONT RECALL Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? NO  Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DEBT PURCHASER.  Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor? NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS.AT LAST REQUEST THEY SAID THEY WERE AWAITING THE DEFAULT NOTICE AND NO ACTION WOULD BE TAKEN UNTIL RESPONDED WHICH TO DATE I'VE NOT HAD OR SEEN.  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  i was under medical care which caused me not to work. around that time lowell had wanted me to increase my payments as it would take too long to clear the debt . i had been paying them what i was paying the bank. i explained my then health & financial position and that i was unable to do so. they put a hold on my account for a few months so i cancelled my direct debit. i made a full and final offer which was rejected. when they wanted payments to resume i explained i was in a worse financial position, still undertaking treatment and now unemployed so could not start payments as they wanted. after sending my financial spreadsheet they kept sending letters asking what i was going to do. i couldn’t see a way forward i felt stressed and under pressure so wrote that i would not be corresponding with them anymore. What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
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Son privately sold car, private buyer has raised court claim citing failures under the Consumer Rights Act & that my son received a Fraudulent MOT certificate!!


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My 18 Yr old son bought a car to fix up and sell on to make a bit of money. He had a friend from a garage helping to fix it up.

It was then taken for an mot, any advisories that needed to be done were done and then re mot'd. He put the car up for sale and someone came to have a look at it and test drove it. He was happy with the car and paid a deposit  and then cane back a few days later to collect the car and pay the rest of the money.

The buyer contacted my son about 10 days later saying the car had broke down and there was a hole in the engine block so it was leaking oil. My son explained to him he wasn't a mechanic and wasn't aware of any issues with holes in the engine block. So he is now trying to say the mot is fraudulent.

He has made.a claim for £1200 plus daily interest. We have never had to deal with this before so if anyone could advise on how to reply and defend the claim I would appreciate it. He is only 18 and not a mechanic, he assumed the car was fine when it passed the mot.

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Am no mechanic so advisory.

If an oil leak had been spotted during the MOT, it would have either failed or an advisory recorded.

The Consumer Rights Act key parts do not apply to vehicles sold privately. There is no obligation for the vehicle to be fit for purpose, but?

You must describe the car accurately to the buyer and must be roadworthy.

The seller is not under any legal obligation to declare the condition of the car to the buyer  and won't be able to claim for repairs.

The fact you gave the vehicle a new MOT which passed as you are no mechanic is all you need. It is down to the buyer to have the vehicle inspected at their own expense prior to exchanging cash.

Reply to the claim as defending in full as no liability exists.

Am sure other posters will help to draw up a defence for you.

Edited by whitelist
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Thankyou very much for your help. There was no oil leak when it went for the mot and the buyer said the oil leak was after it broke down so around 10 days after he bought it.

He said it had been taken to a garage who said the car had the hole in the engine block and believed it was a fraudulent mot. But we haven't seen any report.

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TINY applies here... tough It's Now Yours. 

its a person to person private sale 

it's not covered by any rules/regulations at all.

even if the MOT was fraud a county court claim is not the place to address this issue and most certainly not using the seller as any defendant against such, nor using it as an excuse to try and get out of buying the car and getting a refund.

the claim is a dead duck. simply do AOS and file a defence stating this was a private sale between 2 private individuals, the car was test driven and the buyer found no faults nor were any aware of by the seller.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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AOS Acknowledgement of service.

please complete this:

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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no we need them here in a post for easy ref please

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Which Court have you received the claim from ? HM Courts and tribunals service. Online civil money claims

Name of the Claimant ? Harvey Benson

How many defendant's  joint or self ? self

Date of issue – 14th February 2024

Particulars of Claim

 

What is the claim for – 

1. I am seeking a full refund of £1,200 from the defendant for the sale of a vehicle which was found to be faulty immediately after purchase.

2. The vehicle has a significant engine defect, specifically a hole in the engine block, and the tyres are severely cracked, rendering the car unsafe and undriveable.

3. These issues suggest that the vehicle was not as described at the time of sale and that the MOT certificate provided may have been fraudulent.

Reasons Why the Defendant Owes Money:

1. The car was sold with pre-existing conditions that were not disclosed, which constitutes a breach of the Consumer Rights Act of 2015.

2. The vehicle is not fit for purpose, not of satisfactory quality, and not as described at the point of sale.

3. The immediate breakdown and tire condition indicate that the MOT certificate may not reflect the true state of the vehicle at the time of sale.

4. As per the Consumer Rights Act of 2015, the buyer is entitled to a full refund for a faulty product if a claim is made within 30 days of purchase.

5. The defendant has thus far not provided a refund despite the clear entitlement under consumer protection law, necessitating this claim.

I trust that the above explanation clearly outlines the basis of my claim without delving into a detailed timeline, which can be provided upon request.

Timeline

Timeline summary
Date What happened
28th January 2024 Placed a deposit of £200 for the car with Liam.
1st February 2024 Paid the remaining £1,000 to complete the purchase of the car.
8th February 2024 The oil warning light on the car activated, indicating a potential issue with the engine. - Upon closer inspection, discovered that the tires were cracking, suggesting age or wear not consistent with a recent MOT pass.
9th February 2024 The car broke down and was leaking oil. A visual inspection did not reveal the source of the leak. - Took the car to a garage at 14:30 for a professional inspection. - The mechanic discovered a hole in the engine and indicated that this issue would have been present for some time, not just over the week I had the car. - The mechanic also confirmed that the tires' condition was such that they would not have passed an MOT, suggesting the certificate may have been fraudulent. Sent Liam a message requesting a full refund and included photos of the hole in the engine. Received no response.
11th February 2024 Sent another message to Liam regarding the refund. After this attempt to communicate, he blocked my number and on social media, preventing further contact.

 

What is the total value of the claim? £1200 PLUS 8% interest rate
 

Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No
 

Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? The court papers were sent to my girlfriends address, it wasn't my home address

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the consumer rights act does not apply to private joe public<>joe public sales.

claim is a joke.

is there a password on the claimform for the online court site?

usually at the end of the information box

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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pop up on the MCOL or www.moneyclaim.gov.uk website detailed on the claimform.
[if it is not working return after the w/end or the next day if week time]
.
 register as an individual on the Gov't Gateway Site
Go to HMRC's login page.
Click the GREEN sign in button.
Click “Create sign in details”
Enter your email address where asked.
You will now be emailed a confirmation code. ...
You will now be issued with a User ID for your government gateway account.
 note down your details inc the long gateway number given, you might need it later.
 then log in to the court Website
.
 select respond to a claim and select the start AOS box.
.
 then using the details required from the claimform
.
 defend all
 leave jurisdiction unticked
 you DO NOT file a defence at this time
[BUT you MUST file a defence regardless by day 33 ]
click thru to the end
confirm and exit MCOL.
..
i would be inclined to file what i put above in the defence section also and kill the claim dead now.

however, can you please wait for @BankFodder to pop in and x t's and do i's please this is the correct defence to file.......

but do go get AOS done as above now.

dx


 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Quote

 

8th February 2024 The oil warning light on the car activated, indicating a potential issue with the engine. - Upon closer inspection, discovered that the tires were cracking, suggesting age or wear not consistent with a recent MOT pass.

 

Wonder what action if any he did, because the next day it says the car broke down. he doesn't say that he checked the oil or anything in the timeline. looks like hes just ignored it to be honest.
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immaterial. not your problem

1 hour ago, lynzmeek said:

I have said he is defending the full claim.

It says he has until the 18th March to file his defence

is this from the claim history on the moneyclaims website?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Remember to mention in your defense that the Claimant hasn't followed Paragraph 3 of the Pre-Action Protocol for Debt Claims. It's unlikely to get the claim struck out on its own but it's just yet another reason why this claim is pants.

 

The claimant doesn't have a clue what they're doing. I bet this goes no further than you submitting your defence once he realises you know what you're talking about and he doesn't.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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neither does the pre action protocol .... AFAIK its only for when a business is involved as either claimant or defendant....?

1.1 This Protocol applies to any business (including sole traders and public
bodies) claiming payment of a debt from an individual (including a sole
trader). The business will be referred to as the “creditor” and the individual will
be referred to as the “debtor”. This Protocol does not apply to business-to business debts unless the debtor is a sole trader.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yep dx you're correct there, my mistake.

General Practice Directions for Pre-Action Conduct will still apply. Drawing to Paragraph 3 where it expects the claimant and defendant to exchange sufficient information. Also drawing attention to Paragraph 6(a) where in line of no Pre-Action Protocol being in place, the court expects:

 

(a) the claimant writing to the defendant with concise details of the claim. The letter should include the basis on which the claim is made, a summary of the facts, what the claimant wants from the defendant, and if money, how the amount is calculated;

 

This hasn't happened so I would amend the statement of failing to adhere to the Pre-Action Protocol to failing to comply with Paragraph 3 and Paragraph 6(a) of the Practice Direction for Pre-Action Conduct.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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1 hour ago, lolerz said:

This hasn't happened so I would amend the statement of failing to adhere to the Pre-Action Protocol to failing to comply with Paragraph 3 and Paragraph 6(a) of the Practice Direction for Pre-Action Conduct.

i think this has been use here before, but PAPLOC compliance is a mute point really, CRA not applying will kill it dead on it's own.😎

thread title updated

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Son privately sold car, private buyer has raised court claim citing failures under the Consumer Rights Act & that my son attained a Fraudulent MOT certificate!!

This is from the claim history 

I asked for the extra 14 days to file the defence just to make sure I've got everything I need to reply with.

I've never done this before so not sure what I'm doing or how to word it in the defence.

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20 hours ago, lynzmeek said:

My 18 Yr old son bought a car to fix up and sell on to make a bit of money. 

Not wishing to be the party pooper, but does not that intention makes him a trader and not a private seller?

All traders have a first, even if it becomes their last.

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no of course it doesn't

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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