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    • Paint is a free programme on any Windows PC. But don't worry, the choice here is not either perfection or nothing. As you say, use your scanner, save the file ... and then use the "choose files" option when you post to CAG to add the file. We can do all the redacting and converting to the correct file type at this end.  The important thing is just to get the info to us. Why not do an experiment this afternoon and see if the above works?  
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    • thought for the day "Prime ministers need a big strategy that tells you where you’re going, you need a bunch of tactics that get you there, and you need the ability to take everybody else with you."   Now I know you are all thinking 'why is the  UKs destination Rwanda ???
    • Asset Link filed for a default CCJ against me, in relation to an old Barclaycard debt which I apparently signed an agreement for back in 2000.   I did not own a Barclaycard in 2000 so I know this is not true.  The CCJ notice was sent to an old address so I did not receive it.  Years later when I found out about the CCJ when I applied for credit, I put an application in to have the CCJ set aside.   As part of the set aside case, I was asked by the judge to provide a draft defence, should the CCJ be set aside.   The defence I provided was that I did not admit to the debt as I had not been provided with any evidence of an original loan agreement.   I won the case and the CCJ was set aside.   Link then filed to court again to make me pay the debt.   We both filed directions questionnaires and the judge allocated the claim to the small claims track.   As part of the directions, additional directions given were as follows ' Additional Directions in a claim for an Assigned Debt - Because the claim is in respect of an assigned debt the Court makes the following directions for the management of claim.  The claim shall be automatically struck out at 4pm on 3 April 2024 unless, before that time, the Claimant delivers to the Court and to the Defendant the following documents'  It then listed various documents such as an original agreement, deed of assignment, notice of default, statement of account setting out how the alleged debt accrued under that agreement etc.     The Claimant failed to provide these documents within the deadline provided and instead I received a copy of a bundle of documents provided by them in preparation for the court date, this was received weeks after the deadline.    I have called the Court to ask if it has been automatically struck out and they advised that it is not automatic and that I should still send my witness statement by the deadline provided, which is Wednesday.  This does not give me much time to prepare my witness statement.   I have never done anything like this before and I am unclear what my witness statement should include.  My thoughts were that I should keep it simple and stick to the facts, like the fact thy have not provided evidence of the original agreement, or the deed of assignment of the debt.   They have provided a copy of a default notice from Baclaycard dated 2015, this states a figure of £550 but the debt they say I owe is £10k.   I am not sure what makes a valid default notice?   I have previously requested proof of the debt from Barclaycard directly and have evidence of emails between us where they have been unable to provide me with the agreement or any documents at all relating to the debt.   Should I include these as an appendix?  Are there any other documents I should include in my bundle?    I have also tried to mediate with the claimants, to save the court costs and time, on a without prejudice basis, but the claimants solicitors refused to mediate.   Should i state this in my witness statement too to show the judge that I have been reasonable and they haven't? Many thanks   Louise
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Airline Conspiracy against fatties?


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I am a rather rotund, ok fat, guy who travels alot on planes and because of arthritis problems in my knees I always book a seat with extra legroom. Not a problem when checking in etc. The problem lies when I board the plane. I am always asked to move away from the emergency exits as they need someone sitting there who 'can help in case of an emergency' I have frequently asked staff to provide the confirmation that this is a clause of sitting in a largerleg room seat and they say its CAA regulations. The CAA cannot provide me with the text which shows that at all, despite numerous requests.

 

I have queried with cabin crew about the fact that they cite these rules but have frequently put old and frail people and even people in wheelchairs in these seats. When asked how these people can help 'in case of emergency' I get a blank expression and they walk away. Does anyone have a copy of these 'rules' issued by the CAA cos I would love to see them. I am sorry to say but I am a bit of a coward and if the plane did ditch I would be the first out of the damn thing so I see that the only thing preventing me from sitting in these seats is my weight. Why?

 

No such rulings in the States where there are alot more larger people..

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If the airlines let frail or disabled sit on those seats, I would cause major grief! There is a very valid (albeit subjective, I grant you) reason for putting reasonably fit/younger people, and it's that in case of emergency, they can turn and reach and remove the emergency door fast, and get out of the way fast so as not to block the exit for others.

 

One of my many hats was (hi, Loula, this is where our paths cross!) organising medical repatriations on behalf of the travel insurance companies, amongst other things (I could tell you some stories, let me tell you...), and we used to have major problems bringing back broken legs, as they need 3 seats (elevation/swelling), and if those were by emergency exits, the airlines would not allow them on... As for recovering heart attacks, well...nuff said.

 

Anyway, you wanted the CAA guidleines, here they are:

Seating – allocation

 

The CAA requires that UK airlines have procedures to ensure that passengers are seated where, in the event that an emergency evacuation is required, they may best assist and not hinder evacuation from the aeroplane.

Only those passengers who appear reasonably fit, strong and able to assist the rapid evacuation of the aeroplane in an emergency should be allocated seats which permit direct access to emergency exits. Persons of reduced mobility should not be allocated seats where their presence could impede the crew in their duties, obstruct access to emergency equipment or impede the emergency evacuation of the aeroplane.

The following categories of passengers are among those who should not be allocated to, or directed to, seats which permit direct access to emergency exits :

  • Passengers suffering from obvious physical, or mental handicap to the extent that they would have difficulty in moving quickly if asked to do so.
  • Passengers who are either substantially blind or substantially deaf to the extent that they might not readily assimilate printed or verbal instructions given.
  • Passengers who because of age or sickness are so frail that they have difficult in moving quickly.
  • Passengers who are so obese that they would have difficulty in moving quickly or reaching and passing through the adjacent emergency exit.
  • Children (whether accompanied or not) and infants.
  • Deportees or prisoners in custody.
  • Passengers with animals.

Further information on the subject of the seating restrictions for persons of reduced mobility can be obtained from the UK Disabled Persons Transport Advisory Committee on:

http://www.dptac.gov.uk/pubs/seatrestrict

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Now I'm no expert here (tho I here a user by the name of Overdrawn has some very relevant industry experience should you wish to PM)...

 

Based on many a lonely night (prior to discovering the Bank Action Group) watching Air Crash Investigation on Discovery Channel (repeated on National Geographic Channel on a morosely frequent basis) that the chances of a person surviving an airline impact with ground or sea is fairly unlikely, and certainly not down to an overweight guy sitting in over-wing window seat 17A....

 

...I am more than happy Simon for you to occupy that seat.. assuming you do not scream or gesticulate wildly during the ensuing chaos.

Please PM me and let me know who you are a frequent flyer with. Perhaps we can sit together and spend our last, dying moments, celebrating the wealth of knowledge that is the Consumer Action Group.

 

Best.

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

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I have queried with cabin crew about the fact that they cite these rules but have frequently put old and frail people and even people in wheelchairs in these seats. When asked how these people can help 'in case of emergency' I get a blank expression and they walk away.

 

You have had replies as to why you the crew will not allow you to occupy the exit row seats and I trust that the info that has been provided in the previous posts has answered your questions.

If you witness the crew seating "old and frail people and even people in wheelchairs in these seats" this needs to be brought to the attention of the cabin crew manager at base so that the matter can be looked into and the appropraite action/re-training procedures can be implemented with the crew members concerned. Speaking as a member of cabin crew myself, all I can say is that if you receive "blank expressions" and they "walk away" I suggest that you ask to speak to the purser/number one and raise your concerns with him/her. Always follow up with a letter to head office on both saftey and customer service issues.

Happy flying :)

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Speaking as a member of cabin crew myself, all I can say is that if you receive "blank expressions" and they "walk away" I suggest that you ask to speak to the purser/number one and raise your concerns with him/her. Always follow up with a letter to head office on both saftey and customer service issues.

Happy flying :)

 

See Simon!!, what did I tell you...

 

Suggest we both PM Overdrawn and ensure we transfer our Air Miles to her airline..

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

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I have frequently asked staff to provide the confirmation that this is a clause of sitting in a largerleg room seat and they say its CAA regulations.

 

There are a lot of rules and regulations which cabin crew must adhere to and these can be found in the ever so huge cabin crew SEP (safety and emergency procedures) handbook. There will be one on the aircraft or a member of crew will have one. The crew member could very easily show you this section (time permitting ;))

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Suggest we both PM Overdrawn and ensure we transfer our Air Miles to her airline..

 

Crikey simon... I'm not so sure..

 

God forbid we don't pay full attention to Overdrawn's pre-flight emergency briefing...

 

Your seat would be the least of our concerns...

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

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Based on many a lonely night (prior to discovering the Bank Action Group) watching Air Crash Investigation on Discovery Channel (repeated on National Geographic Channel on a morosely frequent basis) that the chances of a person surviving an airline impact with ground or sea is fairly unlikely, and certainly not down to an overweight guy sitting in over-wing window seat 17A....

 

In that case why don't we lobby the CAA to allow airlines to do away with emergency exits, escape slides, life-jackets, seatbelts, emergency equipment and remove the costly safety aspect of training for Cabin Crew? Afterall, by this reckoning, all this equipment is useless and costing us consumers as the airlines have to pass on the cost of carrying the equipment (in fuel burn) and the cost of maintaining it (£50 to service a lifejacket every year or so).

 

The reason for insisting that so called "able-bodied" persons sit at these overwing exits has nothing to do with emergencies that occur whilst airborne (or discrimination against sectors of the public) and everything do to with unplanned situations that may occur during the take-off or landing phases. In such situations an evacuation may be ordered with effectively no warning and those sitting in the exit rows then assume the reponsibility of opening that exit and then getting out of the aircraft quickly. The reason that you don't see the incidents that have resulted in an full evacuation with no injury on such "documentaries" as Air Crash Investigation is that with no deaths, the producers can't spend 40 minutes of a 50 minute programme describing how each passenger died horribly whilst screaming/writing letters to their loved one/holding hands across the aisle with their wife of 50 years.

 

I have witnessed less than able-bodied persons being sat at exit rows, usually through the wonders on on-line check-in, and on every occasion they were moved by the cabin crew (despite vociferous protests).

 

Safety is no accident.

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

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  • 1 month later...

Couldnt have said it better myself SID.

 

At the end of the day although it may sound like a bunch of you know what, the regulations regarding SEP are there for everyones benefit. They are not there to pick on certain minorities.

 

The emergency exit story goes further though. There are exclusions to those people who are allowed to sit near an emergency exit and as far as I am aware all follow the basic acronym of CODPIE. That is Children, Obese, Disabled, Prisoners/Deportees, Infirm, Elderly/Frail, and others who may cause an obstruction themselves or anything they might need to function (walking canes, bags, extension seat bealts etc).

 

These restrictions might sound harsh but as I said above they are there for safety reasons and have the interests of all passengers in mind. As said by someone else, if the crew are not adhering to this policy then bring it up with the crew. If nothing is done make a note of their name and address it with the airline. Perhaps the crew in question need to revisit their training centre. It is not acceptable for them to be apathetic about safety.

 

Hope this answers your queries. Any further questions about safety relates matters or airline matters in general please let me know.

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The thing that really gets me is that 99% of the women hired as cabin crew look like they would have trouble opening a can of coke! Most cabin crews seem so small and petite (ie no muscle tone what so ever) that Id just love to see them trying to move someone of even average weight!).

 

Mailman

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Unfortunately I have to agree wholeheartedly and is a subject that has been debated ad nauseam.

 

All cabin crew have to pass a medical/fitness check when they start ..... and then ...... thats it!

 

I believe as do some others that, just like pilots, cabin crew should face an annual check to ensure their continuing fitness to do the job!

 

Anyways all IMHO of course!

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If you'd ever had to open an airliner door or remove a plug type overwing exit you'd be surprised what those small, petite, untoned people can move given the right motivation.

Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

 

Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

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There are various laws of physics that are against short people with no muscle tone who have been hired for their looks, namely "Mailmans law of shorties" which states that all things being equal, a short person cannot lift an object of any particular weight higher than a taller person.

 

Sorry...Mailmans Law is absolute! :D

 

Mailman

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

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