This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Update: 4th parcel now missing

Thanks to those people who have offered support/advice, it's much appreciated. Buzby: If my stock set on fire I would expect my insurers to cover the cost of my stock - NOT what I could potentially sell it for - I wouldn't expect fire insurers to pay out for what I had already sold in previous weeks/months!? When RM accept a parcel from me they merely ask if the item is worth more than £39, they never tell me that I am only "insured" up to the value that I paid for the item. I have just returned from holiday to find that I have now got a 3rd parcel missing and I am now consider

I wasn't hoping to profiteer from my claim - I had already made my legal, honest and legitimate profit through my sale which I have now lost. I certainally did not set up my business 4 years ago based on a business plan which gave me earnings/income/wage from Royal Mail claims. It seems that I have to accept the fact that Royal Mail are lawfully stealing from me. In my eyes they are no better than a shoplifter in a high street store. I shall be seeking alternative ways to deliver my goods to my customers. Royal Mail are an absolute disgrace.

Hi PF, Thanks for your reply, I'm bumping this thread as you suggested

Hi everyone, I could do with some advice about problems with Royal Mail please. I'm registered as a business seller on ebay and in recent weeks (at time of postal strikes) I have had 2 parcels go missing. A few days ago I put in a claim for the first parcel/item with a value of £16 (excluding postage costs) I submitted the claim form and enclosed a copy of the proof of postage, a copy of the item page and a copy of the Pay Pal payment. I have already refunded the buyer in full. Today I got a letter from Royal Mail telling me they can only reimburse me what I have paid for the

Yes and I have the original copy plus debit card receipt etc. The "contract" only states that the deposit payment is not refundable if I withdraw from sale...I did not withdraw from the sale they broke the contract

Hello everyone, I'm looking for some advice regarding a refund of my deposit paid to a dealer on a used car - someone must know more than me... I travelled a 250 mile round trip to view a car that I had seen on the internet as it was exactly what I was looking for. After a test drive etc I paid a deposit on my debit card and agreed to collect the vehicle in a week. Three days later I received a telephone call from the sales "executive" to say that there was a problem with the car and that they would have to send it to a dealership for repairs, they didn't know how long the repairs wo

For anyone that is interested in overcoming the same problem as me regarding displaying your address: I have spoken to my accountant who says that any 3rd party address is OK (ie my mum or a friend) however I am still not happy about that so he is considering if I am able to display his office address. He says there are ways around this and he will get back to me so I will keep you updated. I agree with Paintball that small local ads in shops can work for larger bulky items (and some smaller ones too) however I need to reach a wider audience, especially with some more specialist items and

I'm only a (tiny) sole trader. I will have to ask accountant in the morning, though I have a feeling the answer may well be "No" as they are quite a large firm and will have far more important, time consuming things to do other than forward me bits of mail to the likes of me, but it's worth an ask because that does seem one way round it for me..