Ebay New make offer/ best offer.

[The GodMother]

So this came in September but l dont normally use the make offer system so was not aware of it. 

The system they have brought is is automatic payments for these items. You cant proceed with the offer without giving the payment details and address details. They have said its because they have had seller complaints of buyers not paying quickly enough or paying at all and to provide a faster service for the buyer and seller as they can then list more items quicker. They claim to have listened to feed back regarding this and had no complaints re it. A quick google search says some people have said the same things as me re this. Also ldont know how accepting a offer on something means they cant list another item or even wait a few hours if necessary. 

My concerns are if on pay pal you have many cards they will take off which ever card is preferred. But if you want to use a different card then it makes a problem eg bank charges, payment fails or going over drawn. Also the seller has 48 hours to accept the offer so who says they dont wait 47 hours to accept to see if they get a better offer. You cant take advantage of cashback sites or bulk postage if your looking at more than 1 item. Also is this legal? 

 

 

[stu007]

Making a Best Offer

WWW.EBAY.CO.UK

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Best Offer lets you offer the seller a price you’re willing to pay for the item. The seller can accept, reject, or counter your offer by suggesting another...

 

[The GodMother]

I know what it says. It is not May its will. 

I am just wondering if they have broke rules or laws and if they cause any issues come up due to this can ebay be held responsible. 

[theberengersniper]

I'm not aware of the specific legalities, although I would be surprised if they were blatantly doing something illegal in such a prominent way.

I can see this from the seller's side too, having come up against this issue many times over the years. As a seller, you can be conversing with someone over EBay messages, trading offers back and forth, finally accept an offer, only for the buyer to go completely quiet. I've long suspected buyers do this without having the means to actually pay, for example, maybe pay day is a week away, but they still want whatever item is for sale. The previous offer system allowed them to manipulate sellers like that, and it really wasn't fair. Once an offer is accepted, the buyer wasn't forced to complete, but the seller is forced to remove the item from sale.

You might say things have just swung too far in the opposite direction. I'm not making comment on that, merely that it was never fair, it just wasn't fare to the seller before.

Edited November 14, 2023 by theberengersniper

[The GodMother]

I get that the seller would also have a bad time with this. I have done it myself but not deliberatly. It was a massive power cut and l was making the Sunday but it was late so hoping no reply till the next day.  

I know the easiest thing to do is avoid make offers but l dont thunk its fair to stop people who have never taken advantage of the system is being stopped from using a system and being able to use postage discounts etc.