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EBay - lost my bike AND have to pay


Olentxero

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Last July I sold a bike on eBay. The bike sold for £155 and the buyer came to collect it. he took it for a test ride down to the end of the street, declared himself happy, scanned the QR Code to acknowledge collection and drove off with his new bike. Ebay took its cut and I was left with my £130ish - much needed!

Three weeks later, I get a notification from eBay that he wants his money back because the bike is not as described. He says that the rear rotor is bent because the brake pads are not the original ones that came with the bike. I respectfully decline the request and point out that I had never mentioned anything about brake pads or whatever, and that he’d taken it for a quick ride almost a month ago and declared himself happy.

A couple of weeks later, I get a request from eBay saying that he’s raised a dispute alleging that he never received the bike. This was easily dealt with and ebay closed this dispute. It turns out that it had actually been raised through PayPal. The next day, I get notification of a second dispute, once again alleging that the product was not as described. I reply once again saying that this is becoming a nuisance and explaining that the bike was sold in good faith, test ride etc. this dispute is raised by his bank.

I wait about eight weeks. In November, I am told that the buyer’s bank finds against me and I have to refund £155…which I don’t have. I call ebay. I’m spoken to by an argumentative, aggressive CS rep who hangs up on me. I call back and speak to someone else. They assure me that I do not have to pay anything, neither fees nor the £155. I ask for it in writing and they send me an email with words to that effect. I have this email.

Over the next two weeks, i receive regular demands for payment. Each time, I ring ebay and spend on average 40 minutes explaining my situation. Sometimes I am told that there’s nothing I can do and that I have to pay. One time I am told that eBay need me to verify my bank details before they can consider my request that they waive these sums. I decline this because I am concerned that if they have my bank details, they will just take the £155 and I can’t do anything about it. In reply, I get an email saying that the situation is resolved and I have to do nothing further. I owe ebay nothing. I hold on to this and decide to cease responding to eBay’s weekly emails.

Yesterday, I get an email from ebay informing me that my account is suspended and that unless I pay the money, they may hand the debt over to a debt collection agency. I can’t bring myself to spend yet more time talking to eBay on the phone, but I don’t want the risk of increasing debt through collection agency fees. I don’t actually have £155 to give ebay.

At all times, I did my best to follow correct procedure. I reached out to the buyer on numerous occasions and tried to resolve things with him, but he never responded. I sold the bike in good faith- prior to selling it I was using it on a daily commute to work so it was in good (enough) working order. It was test driven before the purchase was completed. I have no way of identifying the buyer and no way of getting my bike back from him - if I could do this, then I’d have fewer qualms about paying back the money. 

 
Does anyone know if I have a leg to stand on if I let this work its way through to a legal process?
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ebay dont do court.

ignore the debt.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Won’t their debt collection agency go to court? If I ignore it, won’t my credit history get screwed?

just got off the phone with them after 43 mins leading to nothing.

I literally have a letter from them (16/11) saying I didn’t have to pay.

Now they say my account is suspended because I didn’t pay and they can only consider the appeal if my account is not suspended.

And the only way to remove the suspension is to pay them!

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Your title to this story is "eBay – lost my bike and have to pay".

However you then don't go on to explain how come eBay have lost your bike

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a DCA is not a bailiff and have no greater legal powers than you or i.

only the owner of a debt can take you to court and ebay dont do court.

simply ignore everyone

and stop using the phone about debt.

dx

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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sorry. Wasn’t clear. Guy bought my bike. EBay gave him his money back. Now they want that money from me. Guy still has my bike. 

But if eBay sell “my” debt, don’t the DCA become the owners?

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Do you have his name and address?

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even if its sold a dca would drop this like a hot brick once they know the background and you dont owe anyone anything. std scam that goes on everyday 1000's of times. mostly on phones. part of the ebay business model from day one.

just ignore everything until or unless you ever get a notice of assignment its been sold then some months later if they are feeling very brave a letter of claim, then popback here.

remember the golden rule

a dca is not a bailiff

and have 

ZERO legal power on any debt no matter WHAT its type.

ebay debt do not appear on credit files either.

nothing can hurt you.

cant see any harm putting the wind up the buyer though..

dx

 

 

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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