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    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Amazon/UPS £1200 Macbook lost by UPS when i used My Own Returns postage label


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Firstly, insert this:

 

Quote

The defendants themselves have admitted in writing that they only scan items at their depot and that they do not scan them at the point of delivery. The evidence is clear that they did in fact dispatch the MacBook to its destination. The MacBook was probably stolen en route to Amazon.
In any event the MacBook never arrived at its destination.
Because the defendant does not scan parcels on delivery, it has no first hand knowledge that the parcel was delivered. By relying on their records of the point of dispatch they are in fact relying on a form of hearsay.
Amazon have confirmed in writing that they did not receive the MacBook.

 Secondly, the particulars of claim is a bit of a mess. It is not set out in spaced paragraphs with each paragraph dealing with a single point.

You need to clear this up. The judge has to read it and they don't have a lot of time for cases of this kind of value which is pretty small.

Have you checked with the MoneyClaim website that you can fit a document of this length in? You may need to put a brief particulars claim and then send this additional detail later on – within seven days and file a certificate of service.

I suggest that you stop tidying up this particulars of claim, space out the paragraphs. Make sure each paragraph deals with basically a single point. If you have to send this is a separate document then the paragraphs should be numbered.

Normally speaking I would advise people to put all of the facts into the MoneyClaim website – but this seems to be rather more complicated and may need a separate particulars of claim.

Have a look at the MoneyClaim website and see what it allows you to do. They may be a word limit but in any case, it needs to be better spaced and each point you are making needs to have its own paragraph even those paragraphs are only one line or so

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I'm afraid that your particulars of claim so far is so all over the place that is it is difficult to know.

What you begin by sorting it out, spacing it – individual paragraphs and then it will become clear where the should be inserted. One thing you can be certain of is that it must be inserted. It is very important

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I've paragraphed it and included that.

 

Just waiting for day 15 to come around and I'll send it off.

 

Will let you know when I hear back

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So let's see it. When is day 15?

Have you checked with MoneyClaim online that it will fit in that length in that format?

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Please see attached 

 

Sorry for the delay.

 

It won't wholy fit, but I've been told I can just fill what I can, then file with the rest so I'm going to do that.

 

 

POCS FINAL.pdf

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thats far too detailed for a POC, slim it down.

the rest is for witness statement time.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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What sort of things do I exclude? 

 

Can you provide me some guidance to what is for witness and what is for POC so I can differentiate?

 

 

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nope thats for you to read up on here there are 1000's of court claim threads. with defence in and latterly WS's

you only need the very very basic time line and not a full explanation of every stage.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Draft a short particulars of claim which alleges the basic facts.

Reference number
you sent a MacBook value XXX to a UK address.
It did not arrive.
The defendants have declined to reimburse you.
Why did they decline to reimburse you.
And then tick that you are going to send a further particulars of claim.

Post it here so that we can have a look.



Use the document that we have been preparing together as your particulars of claim. However, put it into a Microsoft word software, divide it into separate paragraphs – one for each point – use the paragraph numbering facility in Microsoft Word.

Post here so we can have a look

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Hi there,Untitled document (12).pdf

 

I'm not sure I've completely understood because that seems to miss to reference all of the law, however would the following be ok for the initial and then I will send the other document for my main POC?

 

Please let me know 

 

 

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  • 2 weeks later...

Sorry, I missed your earlier post on 13 July.

Can you tell me what that document is meant to be.

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Hi, It's ok.

it was a shortened form of the particulars of claim.

I kept the longer form one aside for what I assume will be the witness statement.

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I hope you have stated at the bottom the total amount you are claiming – plus interest plus costs.

It looks a bit sparse – even by my standards

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Yes I did give a breakdown.

 

I wasn’t really sure if it was too sparse, but UPS have a good idea on the situation because it they’ve responded by email to confirm they are “looking into it”

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Okay. In that case in the particulars of claim one would normally have put a paragraph – "The defendant is fully aware".

Anyway it's all done.

Let's start preparing any future documents in good time

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Hi,

 

Thank you - Sorry I left it too late I will upload the new docs the day I get them

 

 

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  • 2 months later...

Just to update this one  - UPS came back to say it was UPS limited not UPS (UK) Limited so I restarted with UPS Limited instead.

 

 

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Sorry I don't quite understand. They said that you had use the wrong name – was this in the defence? Are you telling me that you have started the claim again and paid a new fee?
What on earth is going on here?
You seem to be going it alone quite often

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  • 5 months later...

Thank you.

I am interested to see what the outcome of the UPS arguments were in the other case we saw.

I see they focused on the applicability of the act. Do we have the transcript of this case?

Do we know who actually showed up for UPS?

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