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    • what is an OCA letter? you follow post 2 as stated. dx    
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Which Court have you received the claim from ? Civil National Business Centre, Northampton Name of the Claimant ? CA Auto Finance UK Limited How many defendant's  joint or self ? One (self) Date of issue –  02 May 2024 Particulars of Claim What is the claim for – Unpaid car loan 1. By an agreement in writing dated 26 November 2015 and made between the Claimant and the Defendant, the Claimant loaned the Defendant a sum of money. The agreement was Regulated. 2. The Defendant failed to make payment of the sums due and the Agreement was terminated by the Claimant. 3. On the 7 February 2019 the balance due from the Defendant was £8,196,38. The Defendant has paid £0.00.       THE CLAIMANT THEREFORE CLAIMS  1. £8,196,38 2. Contractual interest to the date hereof £0.00 3. Further interest at 10.70 per annum (£0.00) per day until judgement or sooner payment. 4. Costs to be assessed. CLAIMANTS CLAIM £8,196.38                                         What is the total value of the claim? £8751.38 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Car Loan When did you enter into the original agreement before or after April 2007 ? After Do you recall how you entered into the agreement...On line /In branch/By post ? In Branch Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Original Creditor was FCA Automotive Services UK Limited Were you aware the account had been assigned – did you receive a Notice of Assignment? No and No Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No Why did you cease payments? Unaffordable What was the date of your last payment? Feb 28 2018 Was there a dispute with the original creditor that remains unresolved? Yes (irresponsible lending and they did not supply all documents when CCA sent. The Terms and Conditions they sent as part of the request were different to the original Ts and Cs. Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No    
    • Thank you. You contacted directly with the parcel broker so your best option is to proceed directly against them for breach of contract. I hope you have read enough to understand that you will not be able to rely on the Consumer Rights Act 2015. Do you understand why? Have Parcel to Go giving you a reason for declining reimbursement? Do you have anything in writing from your customer which shows that they did not refuse delivery and which identifies the actual circumstances of the situation?
    • Which Court have you received the claim from? CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant? LOWELL PORTFOLIO LTD How many defendant's joint or self? SELF Date of issue – 03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  1.THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). 2.THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. 3.THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. 4. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUM BE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? YES  Did you inform the claimant of your change of address? NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE  Do you recall how you entered into the agreement...On line /In branch/By post? I DONT RECALL Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? NO  Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DEBT PURCHASER.  Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor? NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS.AT LAST REQUEST THEY SAID THEY WERE AWAITING THE DEFAULT NOTICE AND NO ACTION WOULD BE TAKEN UNTIL RESPONDED WHICH TO DATE I'VE NOT HAD OR SEEN.  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  i was under medical care which caused me not to work. around that time lowell had wanted me to increase my payments as it would take too long to clear the debt . i had been paying them what i was paying the bank. i explained my then health & financial position and that i was unable to do so. they put a hold on my account for a few months so i cancelled my direct debit. i made a full and final offer which was rejected. when they wanted payments to resume i explained i was in a worse financial position, still undertaking treatment and now unemployed so could not start payments as they wanted. after sending my financial spreadsheet they kept sending letters asking what i was going to do. i couldn’t see a way forward i felt stressed and under pressure so wrote that i would not be corresponding with them anymore. What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Premier/Gladstone's ANPR PCN Letter before Claim - Blades, Gillingham Kent ME8 0PU - but i paid to park!


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You need to get a move on, otherwise a claim form will pop through your letter box.

 

Please fill in the sticky as HB asked.

 

And upload the original PCN.  We don't need to see any reminder letters.

 

Plus tell us briefly what the fleecers reckon you did wrong.

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There is a 10-minute grace period at the end.  Minimum.  If you were one minute over that was "de minimis" ("the law does not deal with trivialities").  Plus if you were dealing with a child who had had an accident that should be taken into consideration under the government Code of Practice.

 

 

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1 Date of the infringement 29/12/2021

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 6/2/2022
 

[scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s

 

3 Date received can't remember exact date but must be around the 8/1/2022
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] Yes
 

5 Is there any photographic evidence of the event? Yes
 

6 Have you appealed? [Y/N?] post up your appeal] No
 

Have you had a response? [Y/N?] post it up No
 

7 Who is the parking company? Premier Parking Ltd

 

8. Where exactly [carpark name and town] Blades, Gillingham Kent ME8 0PU
 

For either option, does it say which appeals body they operate under.

BPA
 

There are two official bodies, the BPA and the IAS. If you are unsure,

please check HERE

 

If you have received any other correspondence, please mention it here

I have received correspondence from Premier Park Ltd requesting payment and letter before claim from Gladstones Solicitors

 

machine ticket.pdf

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Thanks for posting everything up so quickly.

 

Extra kudos for keeping the parking receipt!!!

 

Presumably at the end of Gladdy's letter as usual the fleecers have claimed £170 (although the maximum is £100) and Gladdy's have pretended solicitors costs are £80 (in reality £50).  Right?

We could do with some help from you.

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So have a look at post 35 here  https://www.consumeractiongroup.co.uk/topic/447227-premiergladstones-anpr-pcn-overstay-planet-ice-cp1-mk-mk51dl-operatorpopla-appeals-rejected/page/2/#comments

 

It's the same parking company, the same solicitors, an ice rink and an incident where someone fell ill.  A photocopy of your case!

 

Send the two letters off tomorrow as indicated in this post.

 

Now, belt & braces.  i presume the site is here  http://www.altrinchamicedome.co.uk/index.html

 

If so, there is an e-mail address here  http://www.altrinchamicedome.co.uk/page/Contact_Us/Gillingham/index.html

 

Write to the manager, lay it on thick about being a genuine customer, paying a lot both for the ice rink and for parking, include a copy of the parking payment and if you can payment for the ice rink (by card?), mention being only one minute over the period allowed to get out of the car park due to a child injuring herself - and demand they call off their dogs.

We could do with some help from you.

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There's a typo above.

 

Date of "offence" - 29 December.

Date of NTK - 6 January.

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Evening sorry for late reply, just catching up on the replies now.  So the first letter is for the manager of the ice rink and the second one for Gladstone? Is that the one that's on post 35? 

thank you in advance 

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18 hours ago, FTMDave said:

So have a look at post 35 here  https://www.consumeractiongroup.co.uk/topic/447227-premiergladstones-anpr-pcn-overstay-planet-ice-cp1-mk-mk51dl-operatorpopla-appeals-rejected/page/2/#comments

 

It's the same parking company, the same solicitors, an ice rink and an incident where someone fell ill.  A photocopy of your case!

 

Send the two letters off tomorrow as indicated in this post.

 

Now, belt & braces.  i presume the site is here  http://www.altrinchamicedome.co.uk/index.html

 

If so, there is an e-mail address here  http://www.altrinchamicedome.co.uk/page/Contact_Us/Gillingham/index.html

 

Write to the manager, lay it on thick about being a genuine customer, paying a lot both for the ice rink and for parking, include a copy of the parking payment and if you can payment for the ice rink (by card?), mention being only one minute over the period allowed to get out of the car park due to a child injuring herself - and demand they call off their dogs.

 

couldn't be clearer.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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this one to Gladstones?

 

Dear Will & John,

 

Re: PCN no.XXXXX

 

cheers for your Letter Before Claim.  I rolled around on the floor in mirth at the idea you actually thought I'd take such tripe seriously and cough up!

 

Now you know and I know and now you know that I know the million reasons why your client's invoice is total pants.

 

Annex 1.  FI.  Exempt Circumstances.  Get off your backsides and do some due diligence for once and look it up.

 

On top of that your greedy client has invented £70 Unicorn Food Tax and you've been telling porkies about solicitors' costs again.  Letter to the SRA in the post!

 

Your client can either stop this foolishness or I will look forward to thrashing them in court, obtaining an unreasonable costs order under CPR 27.14(2)(g) and spending it all on a nice foreign holiday while laughing at your client's expense. 

 

I look forward to your deafening silence.

 

COPIED TO PREMIER PARK LTD"

Edited by FTMDave
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Yes - and also to Premier Park.

 

Get two free Certificates of Posting from the post office.

We could do with some help from you.

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Also politely e-mail the manager of the rink, explain what happened, and ask that they get the ticket cancelled.

We could do with some help from you.

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  • 3 months later...

Re reported post..don't know but it won't hurt for you daughter to use your login and post her update here.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

But, but, but, you had a formal threat of court action, they had you bang to rights, if you didn't cough up they were going to whack your backside in court, but instead ...

 

... three months later they are making you, er, open an envelope!  Still, I bet it was a really big envelope and it took you ages to open.

 

What idiots!

 

Laugh at them and ignore them.  Yours is not the next move.

 

On 16/11/2022 at 01:11, FTMDave said:

Write to the manager, lay it on thick about being a genuine customer, paying a lot both for the ice rink and for parking, include a copy of the parking payment and if you can payment for the ice rink (by card?), mention being only one minute over the period allowed to get out of the car park due to a child injuring herself - and demand they call off their dogs.

 

On 16/11/2022 at 22:53, FTMDave said:

Also politely e-mail the manager of the rink, explain what happened, and ask that they get the ticket cancelled.

So what did the manager reply?

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..

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The first email sent was on the 16th of November 2022 and they are saying they never received it, I have all emails sent etc 

 

Thank you. This the the email that I received...

 

Thank you for your email, looks like a few were missed in-between which we have never received, I can only see the first email sent to us on the 19th November 2022 when the email confirmation you sent to us we for payment on 29th December 2021 so we wouldn’t of been able to dispute a ticket with such a gap in-between.

 

All disputes have to be done originally from yourself as the ticket is in your name we can only support you if evidence was needed, we can only deal with matters on parking if there was an issue our end like the parking meters were not working, I cannot see any issues on that date that would have caused for anyone to not pay for parking.

 

Sorry we can’t be of anymore help with this matter.

 

Regards

Claire

 

 

I thought all info had been removed, but clearly not. Apologies 

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Apart from being illiterate - "wouldn’t of been able" indeed - that is a disgraceful shirking of responsibility.

 

I think you should reply with both barrels.  Work calls now, but I'll suggest something this evening.

 

EDIT:  Could you please post up what you wrote to the manager?  Did you mention the child's injury and that the overstay was "de facto" only one minute?

Edited by FTMDave
Extra info added

We could do with some help from you.

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To save FTM a little time, I've taken the liberty of ripping off one of his "cajoling" letters and adapting it.

 

I'm sure he'll add some appropriate edits later.😉

 

Dear Claire,

 

I refer to my previous email and the recent speculative invoice I have received from your agents Premier Park Ltd. (PCN XXXXX).


I am entitled to enjoy my skating session, without being harassed later with demands for money by the leeches you have invited in to "manage" the car park.

Let me make myself very clear.  I refuse to pay this invoice.

 

The car parking fee was paid.

 

I will not, as you suggest, "dispute" anything with these leeches.
I will also not be taking part in their crooked appeals process where the parking company judge themselves.

 

They are now threatening to sue me for a one minute overstay.
If this happens, I will be robustly defending and will add Planet Ice as a Third Party to the proceedings. (They are your agents).

 

You are the organ grinder, you invited these bloodsuckers in to try to extort money from genuine customers.
 
All of this unpleasantness could easily be avoided if you simply faced up to your responsibilities and ordered these parasites to cancel the invoice.

 

Yours,

 

XXXXX

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