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    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. So I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app. And then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. So if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully. 
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
    • Farage rails and whines about not being allowed on the BBC ... ... but pulls out at the last minute of a BBC Panorama interview special. It was denied it was anything to do with his candidates being outed as misogynists and Putin apologists, or that farage was afraid Nick Robinson might throw some difficult questions at him ... despite farages recent practice at quickly cowering in fear.   It was claimed 'it wasn't in Nigels diary'     Nigel Farage pulls out of BBC interview at last minute amid Hitler row WWW.INDEPENDENT.CO.UK ‘Panorama’ special postponed as Reform UK party faces row over candidate who claimed UK would have been ‘better off’ if it had...   Waaahhhh
    • i'd say put lowells to strict proof of where the payment came from. cant hurt to send SB letter, even if proved not. at least they get your correct address. they'd have to link the old IVA times scale to a payment  these IVA F&F pots (if thats where it came from) most mugs dont even know they are not only taking most of your payments on fees but also creaming money off to supposedly offer F&F's.  funny when the IVA fails or is complete these sums of money in F&F pots never get given back or even mentions... these IVA firm directors esp with regard to knightsbridge and creditfix were fined and struck off more times than Paul Burdell of Link Fame and still managed to continue to scam people.
    • Hi everyone, I received a charge certificate with a charge of £165  in April 2022 however I never received a PCN and NTO before that. I responded by requesting original PCN reissued in the hope of getting discounted rate which was refused however I was offered to pay £110. I received an Order of Recovery in May 2023 and submitted a witness statement on time by email to get the original PCN re-issued. I received a Notice of Enforcement in February 2024 I contacted TEC that I had submitted TE9 on time and they advised me to submit a late witness statement and TE7. I did as advised and also attached the original email and witness statement as proof to show that I had submitted my witness statement on time. The council disputed my late witness statement by saying that I likely received the PCN and that I did not submit a valid late witness statement without specifying why it's not valid. The court refused my late witness statement without giving any reasoning behind their decision (so much for the transparency). This is really outrageous as I did attach the proof of submitting the witness statement on time and it seems like the court just decided without looking at the case files. Can someone please advise me what should I do now? Any help is appreciated. I have attached all the documents below.   Documents.pdf
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Britannia ANPR PCN - Waitrose Exeter ***Cancelled***


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Hello,

I am after some assistance with a letter I received today from Britannia Parking for an overstay in a Waitrose car park.

Contravention date 19/10/2022,

date of notice 01/11/2022,

received today 05/11/2022.

 

I am wondering if I can appeal this on the grounds of not receiving it within 14 days of the contravention date.

 

I can upload the letter if needs be.

 

Just wanted a quick bit of advice from the people who know best!

 

Many thanks 

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You mistake the "14-day rule".  The fleecers, like any private company, can send out their invoices when they want.  The next day.  After 10 days.  After 20 days.  After .30 days.  Etc.  The invoice is perfectly valid

 

If they don't respect the "14-day rule" what they cannot do is use Schedule 4 of the Protection of Freedoms Act to transfer liability from the driver to the keeper, which puts them in a pickle as they have no-one to sue if they try to do court.

 

The forum has an excellent record of getting Waitrose to cancel these charges.  For example

https://www.consumeractiongroup.co.uk/topic/420128-britannia-anpr-pcn-overstay-waitrose-brighton-car-park-cancd-by-waitrose/#comment-5036370

https://www.consumeractiongroup.co.uk/topic/419022-britannia-parking-parking-charge-notice-waitrose-car-park-cancelled-via-waitrose/#comment-5019909

 

So get on to the CEO of Waitorse, attach any proof of payment, lay it on thick about being a genuine customer, and ask them to call off the fleecers  https://www.ceoemail.com/s.php?id=ceo-9152

 

We could do with some help from you.

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1 Date of the infringement - 19 October 2022

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 1 November 2022

 

3 Date received 5 November 2022
 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No 

 

5 Is there any photographic evidence of the event? Yes
 

6 Have you appealed? [Y/N?] No
 

Have you had a response? [Y/N?] N/A
 

7 Who is the parking company? Britannia Parking 

 

8. Where exactly [carpark name and town] Waitrose Exeter
 

For either option, does it say which appeals body they operate under - BPA

 

If you have received any other correspondence, please mention it here - None

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  • dx100uk changed the title to Britannia ANPR PCN - Waitrose Exeter

Although  I gave James Bailey as the CEO of John Lewis he is also the head of Waitrose too. Waitrose is part of the JL group.

 

Could you please post up the PCN front and back with your name address and vrm redacted as mistakes there can help in your letter to the CEO and even in Court should it get that far. 

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Thank you for posting your PCN. Apart from the non compliance because they sent the PCN out too late there doesn't seem too much more wrong with it.

So just write and say to Mr Bailey that as they got the time of the PCN wrong, you are not liable to pay the debt as you are the keeper and as a good customer and having spent x amount on the day you would appreciate if he could find his way to cancelling the ticket. You are now aware that your car  can only remain there for two hours and you will ensure the driver does not exceed that time in future.

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On 05/11/2022 at 15:22, lookinforinfo said:

Before you send off the letter could you please complete the questionnaire below. there may be some mistakes on the PCN that will help Waitrose to cancel your ticket.

 

 

needs doing please

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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doh ..

 

dx

 

  • Haha 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Is this ok please?

 

I have today received an parking charge notice for my vehicle.

This refers to a stay on 19 October 2022.

 

Britannia have issued this after the prescribed two weeks and therefore I are not liable to pay the debt as the keeper of the vehicle. I am also personally a regular and good customer of both Waitrose and John Lewis and and as a good customer and therefore would appreciate if you could find your way to cancelling the ticket please.

 

I am now aware that my car can only remain there for two hours and I will ensure the driver does not exceed that time in future.

Edited by dx100uk
unnecessary previous post quote removed
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I nearly had a heart attack thinking you were going to send that to Britannia - then realised it's for Waitrose!!!

 

Looks good.  If you have any proof of payment you should include that to show you really are "a good customer".

  • Haha 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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Bank statement?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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who by?

 

got this in writing and the brits have agreed?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Well done on your victory!  👏

 

Make sure you keep proof as the fleecers have been known to "forget" to cancel invoices.

 

Could you please answer what dx asked above?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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scan it up

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It would be extremely useful to see the letter so that future users are helped by your case, in the same way that previous cases helped you.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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  • FTMDave changed the title to Britannia ANPR PCN - Waitrose Exeter ***Cancelled***

Read upload

Tells you now

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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