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    • Yeeeeees! Well done on your victory!  👏
    • Hearing held today in court. I attended in person and Evri had an advocate attend on their behalf to defend their position that my contract is with Packlink and not with them. I also provided a copy of Evri's terms and conditions which explains that a contract is entered into when a parcel is sent with Evri. The judge pointed this out to the Advocate and agreed there is a contract between me and Evri under the Ts and Cs. The judge explained that while Packlink are responsible for organising the delivery of the item, it is Evri who are responsible for handling the goods and delivering them, and therefor Evri has a responsibility to handle the goods with reasonable care and skill. So am pleased to say the judge found in my favour. Hearing lasted about 75mins. Evri has been ordered to make payment within 21 days. Also nice to meet @jk2054 in person.
    • Good morning,    I just wanted to update you on the situation.    I have visits piling up with my current employment and they need doing before I finish at the end of this month.  I am moving to Wiltshire in 3 weeks for a new job helping care homes with their Dementia patients. I tried to work it out and at a guess I will be doing about 20-25,000 miles a year. So need a vehicle that can cope with that mileage, my old car would have done it easy but 🤷‍♂️ I have taken out a loan and got a friend to find me a reliable car that can cope with the miles and hasn't been written off in the past.   I phoned Adrian flux to see if I could use the last months insurance on a new car I have bought, the girl I spoke to phoned Markerstudy and asked them but they said no, my new car doesn't have any modifications.    I had an email from someone who saw one of my appeals for information, they live near the site of the accident and know a nearby farmer who has a security camera at his entrance that catches the traffic and specifically registration plates as he has been robbed before. They said they would reach out for me and see if he still has the data. Unfortunately it wont catch the scene of the crash.   The Police phoned me and said they were closing the report I made, even if they found footage of the vehicle at the time I said the actual incident would be my word vs theirs.  My first response was I am sure google maps would show that they turned around at that location which would verify my version of events, but upon reflection I do understand, I have seen people doing make up with both hands while driving, eating from a bowl steering with their knees and veering all over the place. I am sure some of these people go off the road and claim that someone forced them off.    Markerstudy phoned me yesterday to say that my car is now at Copart, the £80 tank of Vpower diesel was emptied on entry to the site for safety reasons, which I get but it sucks.  It is awaiting being assessed and shouldn't be too long, which is a relief.  I am really glad things do not seem to be going the way of the other stories and they seem to moving quickly.   However I was informed that my car was a structural write off before I bought it - this destroyed me, I was almost sick.  and this is going to affect any offer of money - after hearing the first statement this didn't affect me.   They need to wait for the assessor to check it over but it is highly likely to be written off and the maximum they can offer is £2300.  I was desperate for a car as I was working for an agency at the time, no work no pay, and did not do a vehicle check because I didn't know about them.  The seller did not tell me that it had been structurally written off, he told me that it had the front wing damaged while parked and was repaired at an approved repairer.  Markerstudy records state that it was sold at auction, no record of repair at an approved repairer.  I bought it bank transfer with hand written receipt.    It gets worse.    It turns out my airbags should of gone off. For some reason they are not working. I think we can figure out why.  If I had hit that car head on and had no airbags.    Some good news.    I can arrange a time with Copart to go and take my stereo equipment and any personal items that are left in the car only. I cant live without music and need quality sound, my speakers and amps are Hertz and JLaudio, (no I am not a boy racer with booming subs, I am an audiophile on a budget) I was really worried I wouldn't get them back so this is a huge relief for me. It is stuff I have built up over years of saving and collecting. Everything to do with the vehicle and mods I have declared need to stay to be assessed.   The accident has gone as a fault on my record, I have to remove 2 years NCB which means I still have some to declare which is good.  So it appears at this point that it may be resolved quickly, not in the way I was hoping, but not as bad as I presumed it was going to be based upon that tow truck drivers attitude and behaviour and the horror stories I read.   I am not going to buy the car back and try to make money with all the parts on it, I don't have the time or energy.   I may need an xray on my back and neck.  The whole situation has left me feeling physically sick, drained and I need it done.   The lesson learnt from this  -  My conscience is 100% clear, my attitude to safety and strong sense of personal responsibility - A rated tyres even if on credit card, brake fluid flush every year, regular checks of pads and discs, bushes etc, made avoiding what I believed to be a certain broadside collision possible.   Get a dashcam (searching now for the best I can afford at the moment)  -  Research your insurance company before you buy  -  Pay for total car check before you go and see a car and take someone with you if you are not confident in your ability to assess a vehicle.      Thank you to everyone here who volunteers their time, energy and information, it is greatly appreciated.  You helped my sister with some advice a while ago but we weren't able to follow through, she is struggling with long term health conditions and I ended up in hospital for a while with myocarditis, when I got out and remembered it was too late.  I am going to make a donation now, it is not a lot, I wish I could give more, I will try to come back when things are on a more even keel.    Take care
    • It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good. I can’t comment on the argument that the two speeding offences were committed “on the same occasion” as I don’t have the details. That phrase is not defined anywhere and is a matter for the court to decide. It’s an interesting thought (and only that) that such an argument could equally be made for the two FtP offences. If the requests for driver’s details arrived at your old address at the same time, with the same deadline for reply, it could be argued that you failed to respond to hem both “on the same occasion” (i.e when the 28 days to respond expired) and so should only receive penalty points for one. Hopefully you won’t need to go there. I think you have information about avoiding a “totting up” ban. But here’s the magistrates’ latest guidance on "Exceptional Hardship" (EH) which they refer to: When considering whether there are grounds to reduce or avoid a totting up disqualification the court should have regard to the following: It is for the offender to prove to the civil standard of proof that such grounds exist. Other than very exceptionally, this will require evidence from the offender, and where such evidence is given, it must be sworn. Where it is asserted that hardship would be caused, the court must be satisfied that it is not merely inconvenience, or hardship, but exceptional hardship for which the court must have evidence; Almost every disqualification entails hardship for the person disqualified and their immediate family. This is part of the deterrent objective of the provisions combined with the preventative effect of the order not to drive. If a motorist continues to offend after becoming aware of the risk to their licence of further penalty points, the court can take this circumstance into account. Courts should be cautious before accepting assertions of exceptional hardship without evidence that alternatives (including alternative means of transport) for avoiding exceptional hardship are not viable; Loss of employment will be an inevitable consequence of a driving ban for many people. Evidence that loss of employment would follow from disqualification is not in itself sufficient to demonstrate exceptional hardship; whether or not it does will depend on the circumstances of the offender and the consequences of that loss of employment on the offender and/or others. I must say, I still do not understand what the solicitor means by “As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge.” When they speak of “leave of the judge” I assume they mean they have lodged an appeal with the Crown Court. I don’t know what for or why they would do this. It seems to follow on from their explanation of the “totting up” ban. If so, I’m surprised that the Crown Court has accepted an appeal against something that has not yet happened. But as I said, i is no clear to me. Only you can decide whether to employ your solicitor to represent you in court. If it was me I would not because there is nothing he can say that you cannot say yourself. However, I am fairly knowledgeable of the process and confident I can deal with it. That said, I do have a feeling that the solicitor is somewhat “over egging the pudding” by introducing such things as appeals to the Crown Court which, in all honesty, you can deal with if they are required. I can only say that the process you will attempt to employ is by no means unusual and all court users will be familiar with it. I can also say that I have only ever heard of one instance where it was refused. In summary, it is my view that it is very unlikely that your offer to do the deal will be refused. If it is accepted, you may be able to persuade he court that the two speeding offences occurred "on the same occasion" and so should only receive one lot of points. Let me know the details (timings, places, etc) and I'll give you my opinion. Just in case your offer is refused, you should have your EH argument ready. Whether it's worth paying what will amount to many hundreds of pounds to pay someone to see this through is your call.  Let me know if I can help further.    
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Trade in gift card used not the way it meant to be - problems?


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Hi, I read few old posts but I couldn't find an answer.

Story: 

 

Currys has been running a promotion since last year where if you trade in any device you get it's value + extra bonus when you buy specific products.

For example: old samsung phone is valued £3 but if you buy newest samsung smartphone they give additional £100 on a gift card - in total £103.

 

I came back home, looked at gift card that I got for my old phone, it looked normal like any other and out of curiosity I used it to buy something else - not the product that was giving additional bonus of £100....... and it worked!

 

I told my friend about it and he traded in his old phone, got gift card and bought something else - not the phone that gave him additional £100 bonus.

 

But after few days he got an email that his order was cancelled by the "back end team" and his gift card was now £0. He didn't sent all £100.

 

He rang customer services and they said someone names A. Ramirez used the card. My friend name isn't A.Ramirez. 

 

Do you think Currys realized their promotion has flawn and "trade in gift card" they issue work as normal one and can be used to buy anything?

 

Would this be treated as fraud? if yes how to fix it?

 

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1 hour ago, mantis shrimp said:

Maybe they listened to your advice not to give away the goods too soon. 

Hi, thanks for comment. I'm not sure I understand. Who listened me? Currys or friend?

 

Let me repeat because I'm afraid we both will get RLP claims or will end up sued.

 

1. Promotion gives extra £££ when you trade in and buy specific product (eligiblity product).

2. Gift cards issued by Currys staff in store worked on any other products, not only the advertised one. 

3. I bought something and have it at home but I feel guilty now.

4. My friend, after hearing my lucky story, bought something too but it was cancelled by Currys Back End Teambefore dispaching and his gift card remianing balance was empited by them (since he used it on product that isn't included in promo).

 

Have we done wrong? Can we fix it? Will they be after us?

Edited by SuzanneVega
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4 hours ago, SuzanneVega said:

I'm afraid we both will get RLP claims

which are fake and can always be ignored totally!!

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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To answer the question whether Currys has a case against you, someone will need to analyse the detailed terms of the offer, anything you signed etc. 

 

This is not the shoplifting type of case that RLP pursues. If anything, Currys will pursue you, but I can't see this happening. You took advantage of a weakness in Currys' design of the particular promotion. The optics would not be good. 

 

I have the impression that your friend's gift card details may have been used fraudulently. Perhaps he should investigate it further with Currys. I am not sure he is right if his attitude is that you just don't argue any more. 

Edited by mantis shrimp
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Thank you

Please explain your words "The optics would not be good". I'm very stressed and not thinking right, sorry. 

T&C are here: 

 

Each instore trade-in gift card says to use it to buy sepecfic product and that you can't use it towards airtime, certain phones or accessories but it also works on anything else. 

 

Here example of voucher 

currys voucher.pdf

PS. my friend rang customer services in front of me and his card was emptied by the same person that emptied mine. He got his vouchers from 2x different stores so instore theft by employee isn't valid in this case. 

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It would not look good for Currys.

 

Anyway, I've finished up my coffee, it's time to catch the train. 

 

The voucher does not say that it may only be used on specified products. It says that one will be issued if you meet the trade in conditions, and that it may not be used for airtime or certain phones. There is nothing to say that you cannot use it to buy any other product. It's a one-time thing, it just happens. 

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Thank you, You eased my stressed.

Also T&C don't say specifically you can't use it towards other items. 

I also returned one item I bought like that and they refunded me the entire value: what i paid + bonus I received (phone was £600 but I paid £500+£100 trade-in gift card, refund was entire £600).

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3 hours ago, SuzanneVega said:

Thank you for your response. Have we done a bad thing? Would Currys have a case against us?
or

would court tell them their promotion had a mistake and they organise it wrong way?

No 

No.

Court nor nothing else can ever be involved.

 

Forget it 

Move on 

 

Dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

No!!

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

11 hours ago, mantis shrimp said:

Unless Mr Scott has deceived Currys to take advantage of a term such as only one per customer. Otherwise, I'd like to give you the information you're asking for

There is no information about how many vouchers per customer. Sometimes I used my work or personal email.

 

11 hours ago, GreatScott said:

There is no information about how many vouchers per customer. Sometimes I used my work or personal email.

 
Quote

 

Instore

  • Actual Trade-in value will vary dependant on device.

  • Offer only available instore.

  • If you trade-in your old item ('Device') you will be eligible to receive a trade-in value in the form of a Currys electronic gift card ('Gift Card').

  • Only one eGift Card can be used to subsidise the transaction. Offer not available in conjunction with any other offer. Subject to availability.

  • You will be deemed to have accepted these terms and conditions ('Conditions') when you provide us with the Device. If you have any questions relating to these Conditions please ask in store before completing the trade in process.

  • You confirm you are either the owner of the Device or you have obtained express permission from the rightful owner to trade it in.

  • The Device must not be stolen or listed with us or a third party as stolen. For some items (e.g. mobile phones) we will check the Device with CheckMEND, from the suppliers of IMMOBILISE as used by UK Police forces to trace stolen and missing property. If the Device fails any due diligence check we may notify the relevant police authority and we may pass the Device and your details to them and the eGift Card value may be cancelled or recovered.

  • If the Device contains any additional accessories (eg. memory cards or additional console controllers), you must remove these prior to trade in. We will not be liable for any consequence of you not removing the accessories, including any payments associated with the Device.

  • If there is data stored on the Device you wish to retain, it must be saved elsewhere and you must remove any memory card and/or all data that has been put onto the Device prior to trade-in. We will not be liable for any damage, loss or erasure of any such data or for any consequence of you not removing your data or memory card, including use or disclosure of such data.

  • Once you have traded in the Device, it becomes our property and it will not be possible to retrieve it under any circumstances.

  • These Conditions are governed by English Law.

  • We reserve the right to amend the terms and conditions or discontinue the card at any time. This does not affect your statutory rights.

  • Only one Gift Card can be used to subsidise the transaction. Offer not available in conjunction with any other offer. Subject to availability.

  • Currys Group Limited, 1 Portal Way, London W3 6RS, registered in England, No.504877.

Online

  • Actual trade-in value will vary dependant on device.

  • Offer only available for online.

  • If you trade in your old item ('Device') you will be eligible to receive trade in value in the form of a bank transfer via BACS within 5 working days of us receiving and assessing your device.

  • You will be deemed to have accepted these terms and conditions ('Conditions') when you provide us with the Device. Device must be sent to us within 14 days of receiving your quote.

  • If the Device received does not completely match the description and detail as advised by you, we will contact you to give you the option either to have the Device returned to you at our cost, in which case no value will be paid to you, or proceed with the trade in at a new value advised to you. If you do not respond to this contact as advised therein within 7 working days, we will assume that you have accepted our revised offer and proceed with payment accordingly.

  • You confirm you are either the owner of the Device or you have obtained express permission from the rightful owner to trade it in.

  • The Device must not be stolen or listed with us or a third party as stolen. For some items we will check the Device with CheckMEND, from the suppliers of IMMOBILISE as used by UK Police forces to trace stolen and missing property. If the Device fails any due diligence check, we may notify the relevant police authority and we may pass the Device and your details to them and the payment may be cancelled or recovered.

  • If the Device contains any additional accessories (e.g. memory cards), you must remove these prior to trade in. We will not be liable for any consequence of you not removing the accessories, including any payments associated with the Device.

  • If there is data stored on the Device you wish to retain, it must be saved elsewhere, and you must remove any memory card and/or all data that has been put onto the Device prior to trade in. We will not be liable for any damage, loss or erasure of any such data or for any consequence of you not removing your data or memory card, including use or disclosure of such data.

  • Once you have traded in the Device, it becomes our property and it will not be possible to retrieve it under any circumstances.

  • These Conditions are governed by English Law.

  • We reserve the right to amend the terms and conditions or discontinue the card at any time. This does not affect your statutory rights.

  • Currys Group Limited, 1 Portal Way, London W3 6RS, registered in England, No.504877.

 

  •  

 

Here how this gift card looked like (random example from internet but mine were the same)

currys gift card.pdf

Edited by dx100uk
unnecessary previous post quote removed
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nothing to worry about 

no one can do anything

unless you not lost money forget about it.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Suzanne,

 

DX has already answered your questions, so there's no sense in me repeating that, but I do want to point out how much you're over-reacting to this issue.

 

You said yourself the gift card looked just like any other, so who's to say you didn't already have a Curry's gift card at home and mixed the two up? Curry's couldn't, or didn't know how, or simply didn't bother, to limit the gift card to specific product groups. They could have done that. Their failure to do so is not your issue.

 

Stop worrying and crack on with life. You are in no danger here.

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