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    • So I am now in receipt of a second Letter of Claim this time from DCBL although their letter head now says " DCBLegal"  😱 Now I'm guessing one response to a letter of claim is sufficient and I could ignore this but having been inspired by other snotty letters I wanted to have another bash at one. How does this sound? Dear Lackeys of Company with Unconscionable Morals, Thank you ever so much for gracing me with yet another Letter Before Claim on behalf of Excel Parking Services. How many of these delightful missives do you plan on sending before you muster the courage to follow through on your threats to take me to court? Just so we're clear, here is the response (in italics by that I mean the slanted text below) I previously sent to Excel’s Letter Before Claim, in case your attention to detail is as lacking as I suspect: I am currently 2-0 up in terms of Small Claims Court proceedings and I look forward to the opportunity to claim a hat trick, this case being more straightforward than my previous two. I will be asking the court for an unreasonable costs order under CPR 27.14(2)(g) due to your conduct over this absurd claim. Despite my best efforts, you continue to assert that I have breached your terms. However, I cannot breach terms that I was not present to accept. Have you even read my initial response? I suggest you review it thoroughly and save yourself some money. Additionally, please refer to section 13 of the IPC Code of Practice, 2023 edition. I eagerly await your deafening silence. Remarkably, I haven't heard a peep from Excel since my response; instead, they've passed the baton to you to perform this tiresome routine once more. Consider this my official notice that I am sending a cease and desist letter to Excel Parking Services. Their relentless hounding has crossed the line into clear harassment. Any further demands for payment from you, as Excel's lackeys, will be regarded as nothing more than shameless acts of intimidation and harassment. I now look forward to the deafening sound of your silence. Yours sincerely,
    • Personally I'd go to it and object for the sake of it. They have to attend anyway so I can't see you being liable for any costs or anything (if they try to ask for attendance costs, just say that firstly it is their application, secondly it is from their own making, thirdly that they would have to come anyway so you shouldn't need to bear their costs.   When you turn up you should object on the basis that the witness has been in office since the time of the order, and could have done their witnes statement in advance of their AL. Their poor planning is not your fault, 7 days is too rushed for you as a LIP and there is no good reason that a company can't organise itself to sort WX in time. Also they say finalise so they already have something, its not like thye have nothing. Their amendments cannot be so important if they are being added so late.   see what @AndyOrch says but that's my thoughts  
    • Yes, in the main your understanding of my case is right. Linked below to the post with the final WS sent to the court and to Evri.   
    • Hello, welcome to CAG. As you say, appealing this ticket doesn't help as these people hardly ever accept appeals. They don't care how difficult someone's life is, they just want the money. The forum guys should be along later with thoughts for you on how to deal with this. Best, HB
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Dealer wants to cancel sale **RESOLVED**


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Hi there, 

 

I recently completed a distance sale with a motorcycle dealer. They took in part exchange my old bike based on photos and description on set questions. 
 

I handed over and received my new bike on 1st (8days ago). The dealer used a 3rd party to do this. 
 

today the dealer contacted me and said they are not happy with condition of the traded bike and feel it was not as described. The point they are making is non factory fairings - which was not asked specifically during sales process. The bike was exactly as pictured. 
 

they therefore want it cancel the sale, return my bike and take back the new one. 
 

where do I stand in term of rights? 
 

TIA

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The bike is yours. They cannot cancel the sale, but if they feel very serious about the issuethen they could sue you separately .

Monitor the thread for a fuller reply tomorrow

 

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The first thing is that the contract has been made and even if you have breached the contract, they would have to sue you on that separately and would be most unlikely to be able to recover the bike unless they can say that the contract was void.
The outcome if they won a case against you would be that they would be awarded damages equivalent to the difference in value between what you gave them and what they expected to receive.

They are not subject to consumer law because they are traders.

If you have provided them clear pictures and you can show that you have not misled them in any way then they would not be able to establish a breach of contract on your part.

In particular, because they are in the trade and they are exercising professional knowledge and experience, they would have a much higher bar to cross in order to show that somehow or other they were deceived.

Keep us updated if you need any help

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  • BankFodder changed the title to Dealer wants to cancel sale **RESOLVED**

Would you mind telling us how it was resolved please?

It may help others who find themselves in the same predicament

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