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Barclays breach of the Data Protection Act

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Dunno cactus, I won't step foot in Barclays again so I can't answer that, however, just a simple question, is it 40 working days or 40 days from when you sent the SAR request?

My 40 days aren't up yet but they have cashed the cheque which I sent but I've yet to receive anything, even an acknowledgement.

Is it only wise to call them once the 40 days expire? If so, what number would i call them on?

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Dunno cactus, I won't step foot in Barclays again so I can't answer that, however, just a simple question, is it 40 working days or 40 days from when you sent the SAR request?

My 40 days aren't up yet but they have cashed the cheque which I sent but I've yet to receive anything, even an acknowledgement.

Is it only wise to call them once the 40 days expire? If so, what number would i call them on?

 

40 calendar days from receipt of your letter at the Bank. Check with Royal Mail date of receipt and start counting from then:D

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Thanks Citizen, royal mail delivered it 10days after I initially sent it so because of that I'm only half way thro the 40 days even tho I sent it almost a month ago :rolleyes:

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Well the 40 days passed a few weeks ago, a cheque cashed but no letters from Barclays whatsoever. Final demand sent 2 weeks ago and nothing. No acknowledment from Barclays at all. Makes me so cross, so now it's time for the N1 form. If i contact the FOS am I still able to commence court action or do I wait to see what they can do?

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Well the 40 days passed a few weeks ago, a cheque cashed but no letters from Barclays whatsoever. Final demand sent 2 weeks ago and nothing. No acknowledment from Barclays at all. Makes me so cross, so now it's time for the N1 form. If i contact the FOS am I still able to commence court action or do I wait to see what they can do?

 

You can do both, but it would possibly be frowned upon if you filed claim in the knowledge that the FOS were investigating. Really depends upon them defending and the judge lottery.

 

Have a search of some other threads on here before issuing, there have been recent instances of DJ's treating as part 8 requests and this could leave you open to costs from the other side........ very unlikely but still a possibility worth a mention.

 

Gez

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Thanks Gezwee.

Am I correct in thinking that complaints about non compliance of the SAR request go to the the FOS and complaints about the breach of the data protection act as in sending me personal information that belongs to someone else go to the I.C?

Not sure whether to ask the FOS to get involved or go straight for court action.

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Hi Inertia

 

Information commissioners office for notification of someones elses data sent in correspondence..... I've had the same and by all accounts it does cause the creditor a headache once reported.

 

FOS for complaints, although they are pretty limp wristed and don't take the time or trouble to fully investigate - thats my experience of them for what its worth but others may have faired better.

 

I'd hang on for a little longer and wait for someone to offer their thoughts on your Barclays thread.

 

Completing the N1 is a pretty simple process and theres a template on Wiki for just such an action if you decide to go down this route.

 

Gez

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i wish if you could send me a copy of that letter that barclay says that they can give statements up to 12years back

thx

majeed1

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Hi Majeed,

 

The last post here was over two and a half years back.

 

Generally, Barclays will only supply data going back 6 years but they may provide older data if you take court action seeking damages for SAR non-compliance and an order to disclose the required data. See here - http://www.consumeractiongroup.co.uk/forum/showthread.php?364605-BARCLAYCARD-S.A.R-Confusing!!!&p=4013491&viewfull=1#post4013491

 

If you want to discuss your current problems, feel free to start a thread.

 

:wink:

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Hi Roken and welcome to CAG

 

If you want to discuss any topics or problems, please feel free to start your own thread in the appropriate forum.

 

:wink:

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