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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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To Reconcile and have closed my business account

The unfortunate

By The unfortunate
in Barclays Bank

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The unfortunate

The unfortunate

Posted
Posted

Hi guys I’ve read a few topics regarding people having money taken from their account. Decided to create a new topic to discuss my situation

 

I am a shareholder of a business who bank with Barclays. Today they received an email saying the account was to be closed which I’m not to fussed about.

 

however my personal bank accounts yesterday went into -500,000.07 with all the money I had go to to reconcile Glasgow advance.

 

rung them and was told they can’t tell me much.

 

what I was wondering is… prior to the closure I had a 1000 payment come in from PayPal and then instantly I paid that to my credit card? Could this be the reason they’ve stopped it or would they close my bank account because they’re are deciding to close the business account and because I’m linked?

 

if they are closing it when would I expect to hear something? Would it be worth calling the fraud department?thank you in advance

 

currently across all my account I’m overdrawn by 3 million so definitely very stressful!

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honeybee13

honeybee13

Posted
Posted

Hello, welcome to CAG.

 

I'm not sure there's much to add to other threads we have here on Barclays freezing accounts. They won't tell you anything and the rules/law say they can't. Every case we've seen, people have had their accounts reopened or got the money back, but it takes time.

 

Probably no point complaining but some people seem to have had the time cut shorter by contacting the Barclays CEO. Details on any recent Barclays thread about an account being frozen.

 

Best, HB

Illegitimi non carborundum

 

 

 

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dx100uk

dx100uk

Posted
Posted

Well the £3m is of course as you know fake, it's just the default reconcile figure £500,000 *6.

 

there is nothing you can do but await the typical 10-30 days it usually takes a human to investigate the money laundering flag their AI system has raised that has caused this  mess 

 

Are you saying you had all you eggs in one banking group??

 

If so that's a very poor way to operate your finances...

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The unfortunate

The unfortunate

Posted
  • Author
Posted

No thankfully I have access to another account. So I’m not completely crippled but am extremely stressed and uneasy…. Have also got credit cards which I use mainly..

 

my main concern is how it would have been flagged? AI or someone?

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dx100uk

dx100uk

Posted
Posted

Only by AI.

 

Youve just goto wait now.

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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slick132

slick132

Posted
Posted

Hi The Unfortnate,

 

Yes, please keep us updated !

 

Loads of folk fail to do this which really isn't helpful for CAG or our users.

 

 

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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The unfortunate

The unfortunate

Posted
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Do you think if the believe a fraudulent transaction has been made?

 

Do they send requests off for further information from them? I.e who the accounts belong too or do they make these decision internally?

 

The transaction which I believe could have caused suspicious came in directly from my personal PayPal account then instantly left for my virgin credit card.

 

Exactly the same amount… within a minute.. in hindsight probably not the most wise decision I’ve made!

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dx100uk

dx100uk

Posted
Posted

we can speculate all we like.

there are no threads here whereby anyone that eventually got status returned ever knew why.

 

you've just gotto wait sadly 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The unfortunate

The unfortunate

Posted
  • Author
Posted

So no progress yet however I have contacted the fraud team who said they will email the investigating team regarding the transaction I believe is the suspicious one. I’m the meantime I have had an email back from someone who responds on behalf of the the execs. They’ve said they’re looking into it

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honeybee13

honeybee13

Posted
Posted

That's encouraging. I dealt with Barclays' executive complaints team and they were OK, they did keep in touch.

 

Bear in mind that they can't tell you what's going on because if money laundering is suspected they could be breaking the law if they pass anything on.

 

In time this will sort itself out but sadly there isn't usually much you can do to speed things up.

 

HB

Illegitimi non carborundum

 

 

 

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The unfortunate

The unfortunate

Posted
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Day 15 update.

 

Emailed the CEOs a couple of times. 

then contact them via app chat

 

said to them there wasn’t anything could do and all they were doing was covering their backs.

 

after a 15 minute call where I said I understand what they have to do but don’t understand the reason they can’t give me any rough time scales..

 

30 minutes later my account open again and majority of my money is back. However 1 of the accounts doesn’t seem to  have had the money back. Spoke to them and they said the same as before that they can’t discuss anything.

 

odd thing is that account was showing -500,000.07. Now is zero but hasn’t had the money put back in…

 

absolutely shocked at the service and I’m not comfortable with moving money around!
 

feel free to ask any questions? Not happy with what they have made me do… but surely they should give you timescales instead of keeping you completely in the dark..  

 

 

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slick132

slick132

Posted
Posted

Hi there,

 

It's simply NOT the bank's fault they can give you no information, updates or timescale - it's a requirement of the AML Regs.

 

When you have full access to check the a/c's, it should be easy to verify if you now have all your funds, as held before.

 

Let us know.

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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slick132

slick132

Posted
Posted

How much are you missing roughly ?

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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