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    • hi all, i will list my curmcumstance first then list the details of the penalty charge - we are 2 diabled people being affected by the cost of living crisis and are skint etc. i am disabled with mobility issues(arthritis in knees and ankles and gout) and cant operate car pedals anymore so i let a friend up the road use my car in exchange for her driving me about. its a good arrangement as i get a 'chauffer' and she gets the use of car. the car is parked in her drive which is better as i was refused a disabled space (even on appeal) and too much congestion to park the car outside my house. my friend is vulnerable as she has suffered depression and suicidal thoughts since the loss of her mother a few years back, she is dyslexic, she is a carer for one of her sons that is disabled due to mental illness and mobility. she lives in a council house and cannot work. we went to iceland ..attracted by the 10items for £10 offer - we've never been there before. a large artic lorry was parked accross the car park blocking the view of one of the parking signs and blocking the disabled bays where the pay&display machine is. by the time she helped me out of the car and then went to see if it was pay&display then came back to me at the car she said she thinks it was pay even for disabled, so we looked for change in the car which we didnt have (she normally goes asda which dont need to pay for parking)so then we said we'd either go get change or go to asda...so then by the time it took her to help me back in and get out the car park took 15 minutes...5 minutes overstay past the 10minutes grace. the letter from excel parking came through and i sent it back giving her name as driver (before i saw on here that you shouldnt name the driver) then i appealed explaining what happened (lorry blocking etc) and even said we were being descriminated (advised by citizen advice)as we are disabled and 15minutes is not long enough for a crippled disabled man and a woman with dyslexia to read and understandd the sign and get out, then back in the car and look for change then get out the car park in 15minutes. i even explained she was a vulnerable person on anti-depressants and even sent a photo of medication and said if you need a doctors note then let me know....the appeal was rejected. i've emailed iceland over 50 times and they just wont tell excel to cancel this charge - they are ignorant and ive even asked them why they have a webpage saying 'iceland combatting the cost of living crisis' pretending to help their customers and they wont comment...they'd rather put more stress and anxiety on an already suicidal vulnerable person just to get money out of them..so their 'help' during this crisis is a lie as it wont even extend to disabled customers. she has now received 2 letters from DCBL saying she owes £170 for 5minutes of overstay. the last one is a final demand. as she cant read or write very well ive sent a recorded letter to DCBL (as advised by citizen advice) asking not to attend the property due to a vulnerable woman inside the property as it will only exasperate the situation, they have ignored it and basically said we dont care, you still owe. could anyone please advise - we are not very good with letters or these situations and are slow on the uptake.   1 The date of infringement? 28th dec 2023   2 Have you yet appealed to the parking company yet? [Y/N?] yes   If you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide]cant do that - will have to get my son to do it when he visits   Has there been a response? yes   Please AS A PDF FILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]cant do that - will have to get my son to do it when he visits   If you haven't appealed yet - .........DONT ! seek advice on your topic first.   Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] yes   What date is on it? 15th january 2024   Did the NTK provide photographic evidence? yes   [scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'scant do that - will have to get my son to do it when he visits   3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] not on the front - maybe on the back but cannot find the letter now   4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] yes   5 Who is the parking company? excel   6. Where exactly [Carpark name and town] did you park? gravesend in iceland    
    • Hi Dave, I had no updates on this PCN since my last post in July 2019.  I received no further communications from the parking company.  I changed my address in May 2022. Thanks, I will send a letter to Excel parking to inform about the change in the address. 
    • I have a BMW Advanced Car Eye 3 Pro - I think it's 50/50  In any case, none of the documents / photos sent in the SAR showed a ticket on the car. 
    • I've seen on your other thread that you say you moved in 2022. It is essential you tell the parking company about your new address. Every couple of months or so we get someone here who moves, doesn't tell the other party they're in dispute with, court papers turn up at the old address, the Cagger doesn't know anything about this and doesn't defend, they lose by default - and end up with a backdoor CCJ. So get a quick letter off to Excel - Dear Simple Simon, Re: PCN no.XXXXX will you please note that I no longer live at XXXXX and that my new address is XXXXX. Yours, XXXXX Invest in a 2nd class stamp and get a free Certificate of Posting from the post office.
    • Yeah thanks guys - I'm just going to ignore them now.  Can't be ar$ed digging around in the loft!  Can I still send them a notice not to send people to our door?   I know we did 10 years ago but not sure if that's still a "thing"!
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Setting aside salford a ccj - defence sent to wrong court


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Morning 

just to update I posted a letter through to the claimant this morning as advised and she has replied in A text message . This is the reply ....

 

 

Good morning ,  as I explained to you last week. I have been in touch with the court, I have also phoned them, Monday just gone. The clerk went over your previous letter with me. I have been instructed, to call, the court back this Friday. I have not been able to write to you again, due to me having a very bad flu virus. And unable to go out. I will call the court back now, please will you refrain from pushing letters through my letterbox, I am asking you to keep off my property. Please send any letters, the correct way, as I do with you via post, I will inform the court that I have requested this off you.  Thank you.

 

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Its no use ringing the court...an application has to be made with fee using the N244 to request further directions.Well done on posting the letter you have your side covered.....let her keep digging the hole deeper....the court will advise you of the next stage.

 

Andy

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6 minutes ago, keek said:

She’s not picked any from the list I sent but Yes i know of them and I’ve looked them up and they are qualified. 

 
Ok so this part is up to you then. If you’re comfortable with her proposed experts pick one (that you think will be best/fairest/impartial) and tell her that you agree to that one. 
 

She then needs to send you a copy of the letter of instruction for you to agree before she sends it to the expert - tell her this too. 
 

EDIT - if you’re not happy with any of the experts you’ll need to tell her that, and ask her to propose some more or pick one from your list.  Ideally you should explain why you’re not happy with them. 

Edited by SuperVillain
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Thanks for your reply 

I’m happy to pick one from the list she sent she’s just being awkward. 

 

Just to clarify do I need to send her any instructions for the expert to check over or just amend the ones she sends to me if needs be? 

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I would give her until Monday to send you instructions and then you’ll have a day to tinker with them if required.

 

She should do it (she started the claim) but if you haven’t received anything from her by Monday afternoon I would do one yourself and send to her.  
 

Or if you’re happy to do it then feel free (she may well disregard anything you send and she’ll probably kick off again about having to agree the instructions with you, but it is what it is, the court ordered a joint expert so she’s stuck with it).

 

In case this expert isn’t used to writing reports for court cases it might be worthwhile reminding them of the appropriate part of the Civil Procedure Rules - Part 35 and Practice Direction 35 - in the instructions. This is from Practice Direction 35:

 

Form and Content of an Expert’s Report

3.1 An expert's report should be addressed to the court and not to the party from whom the expert has received instructions.

3.2 An expert's report must:

(1) give details of the expert's qualifications;

(2) give details of any literature or other material which has been relied on in making the report;

(3) contain a statement setting out the substance of all facts and instructions which are material to the opinions expressed in the report or upon which those opinions are based;

(4) make clear which of the facts stated in the report are within the expert's own knowledge;

(5) say who carried out any examination, measurement, test or experiment which the expert has used for the report, give the qualifications of that person, and say whether or not the test or experiment has been carried out under the expert's supervision;

(6) where there is a range of opinion on the matters dealt with in the report –

(a) summarise the range of opinions; and

(b) give reasons for the expert's own opinion;

(7) contain a summary of the conclusions reached;

(8) if the expert is not able to give an opinion without qualification, state the qualification; and

(9) contain a statement that the expert –

(a) understands their duty to the court, and has complied with that duty; and

(b) is aware of the requirements of Part 35, this practice direction and the Guidance for the Instruction of Experts in Civil Claims 2014.

3.3  An expert's report must be verified by a statement of truth in the following form –

I confirm that I have made clear which facts and matters referred to in this report are within my own knowledge and which are not. Those that are within my own knowledge I confirm to be true. The opinions I have expressed represent my true and complete professional opinions on the matters to which they refer.

 

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Contact the court and see if there are any further directions...I cant decipher that writing.

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Hi. The issue here is that she insists that you send everything via post and this all needs to be sorted by Wednesday. 


Her moan about the timescales is neither here nor there. You’re having to instruct a joint expert because the last report she went and got herself was substandard.

 

Shes shot herself in the foot with the comments about not involving you in the instruction of the expert. 
 

I would write back to her and agree the expert you want from her list, and that you wish to see a copy of the instruction letter to ensure that it is appropriate. Tell her that If you do not see the letter before the expert is instructed, this will not constitute a ‘joint instruction’, and you will raise this with the Judge at the hearing.

[Going by some of the earlier comments in this thread the expert at least needs to be directed to consider whether the equipment currently remains in place as installed or if it has been moved/altered/disconnected].

 

Someone else may come along and say otherwise but I’d be reluctant to hand deliver after she’s told you not to... just send it by post and see if she comes back to you.

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If I send it by post would it not be too late ? by the time the instructions are checked and sent back we will be past Wednesday, it’s stupid I’m passing so I just post any letters though. I don’t hang about , she really is petty . 

 

I will write her another letter tonight . Thanks for the replies 

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this is how I read it:

 

“I explained to you fully in my letter dated 18.11.2019 that the Judge gave instructions for you to pick some experts and that you send them for me to look at.  He did not instruct you to ask me to write you a draft of instructions for you to ask the expert.  If I could not choose a name that you sent then I was asked to pick some names and to send them to you if you cannot pick one from my list.  I had to call the court back on 5 Nov.

 

You took 19 days to choose and from you posting your list through my letterbox you only gave me 4 days.  To be correct it was three days as I could not reply on the same day, that being 18 November.  This is why I called the Court for further advice.  I let you know that I was due to call the Court back this I have done twice.

 

I then took ill so I have not been able to get out of bed.  I have called the Court back today.  I have explained fully that I have requested that you do not come near my home again and to do the things the correct way as I have done all through, via the Postal Service.  I do not use Outlook.com as you suggested.  

 

I have picked 4 experts for you to look at, the Judge did not say you must instruct an expert with a draft from myself. 

 

I would like you to choose a name from these 4 experts. I will then instruct them to visit my home, using only the Judge’s orders in Num 1.  If you do not agree to any of the experts by 4 December I must phone the Court by 4pm the next day.”

 

First class, should get there Monday. 
 

I don’t think she’ll send you any instructions to review anyway. 

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Re posting vs leaving at her address see Civil Procedure Rule 6.23, which I take to mean you can leave documents at her address BUT, given that she’s told you not to enter her property it could possibly be trespassing:

 

(4) Subject to the provisions of Section IV of this Part (where applicable), any document to be served in proceedings must be sent or transmitted to, or left at, the party’s address for service under paragraph (2) or (3) unless it is to be served personally or the court orders otherwise.

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Just to update.

I’ve not received any more letters or the instructions requested from the claimant. 

 

As an expert has not been jointly instructed what is likely to happen now? 

The judge did say he would find it difficult to make a judgement in the case without the expert report. 

 

I understand she now has to phone the court tomorrow by 4pm for further directions , should I also call or just wait to receive them by post? 

Many thanks 

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The order says the Claimant has to make an application for further directions (calling the court won’t do she needs to fill out the court form and pay the fee etc).

 

Ball’s in her court, you’ve done as much as you can do and covered yourself in writing.

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Thanks for your reply 

She might have instructed an expert and not told me as I did agree to one in the letter . 

 

If she doesn’t make an application for further directions will it be thrown out or will the claim still be heard on the 1st May? 

 

Suppose it’s just a waiting game now. 

 

 

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Ok I can see where you’re coming from. Maybe write to her and ask her if she has instructed an expert (if so you need to see the instruction letter) or made an application to court for further directions. 
 

If she doesn’t respond within a week then we’ll have a think.

 

I’m torn between you instructing an expert or just leaving it be. If no expert gets instructed so we get to May and there’s no report, then you risk the judge being critical of both of you (but you have all the stuff you’ve put in writing on your side). So I’m inclined to just leave it and do nothing, but keep writing to her to ask what is happening. 

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Hi 

Received a note today from the claimant. It reads ,

 

I am sorry that at the moment I cannot reply as I phoned the court on 2nd Dec and I have been instructed to call back later today Friday 6th Dec for further instructions. I will be in touch soon. 

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8 hours ago, honeybee13 said:

So what's she been doing since Friday, I wonder?

 

HB

 

Digging the hole deeper

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Hi 

Received another scrawled letter this morning , 

 

just to to inform you that I am still waiting for further instructions from the court. 

 

Please would you you provide me with a copy of my letter, where you have stated In your letter to me , dated 29th November 2019 , 

that my recent letter states I do not wish for you to instruct an expert or make an independent report on our behalf? 

 

You also state that in my letter I also do not want your input in the Instructions letter to the expert. 

Please forward a copy of my letter stating this to you. 

 

Please forward where the judge states that I had to forward a written draft letter to you, with the instructions for the expert? Also where it states I needed to send you a copy for you to check to see if it’s appropriate. 

 

Please would you send me the copy of my letter, sent to yourself, where you state , I have written all the above instructions to yourself . 

 

Guessing she’s not kept a copy of the letters she has sent me. Oh dear! 

 

 

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