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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Employment Tribunal/Respondent asking for a two week extension***Resolved***


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To be brief

 

Chap had to leave due to ill health and employer failed to pay outstanding holiday entitlement

 

Stage 1, 2 and 3 of the grievance procedure exhausted. Contacted HR who sent email to line manager to sort it, and nothing. Requests for total outstanding entitlement (Leave Card) ignored

 

Tribunal claim submitted. Respondent has 28 days to respond. Day before deadline (Today) solicitors send email to tribunal and myself as representative requesting a two week extension under rule 4(5) Industrial Tribunals rules and procedures 2005

 

My own thoughts are to send the sols and tribunal a rebuttal this evening objecting to the application. That being on the grounds they have had plenty of time from the start of the grievance procedure and the 28 days the sols have had it

 

They are only asking for a two week extension, am i being unreasonable in requesting judgement in default?

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Then don’t oppose the application?

That way they may well settle within the 2 weeks, and if they don’t you look even more reasonable when it comes to the tribunal!

 

 

That is exactly my thinking on the matter. Quickest way to get the consent order signed and for them to send a cheque. Nothing stopping them just submitting a holding defence otherwise

 

Mant thanks, always best to get the opinions of others for objectivity

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They may be wanting to get claimant to agree to a non discolsure agreement if they cough up and need the time for solicitor to concoct one. Is ill health any way employment related?

The other reason may be is that employer digging heels in and sols need the extra time to convince them they are being stupid by not just paying up as they are going to have to anyway

Still, wont make any difference to the outcome

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Is this in Northern Ireland?

 

Aside from that, last minute requests for a filing extension usually happens when clients have left things to the last minute, and don't speak to their solicitor with enough time for the solicitor to advise them properly and prepare a defence.

 

If the application is denied, you'll probably end up with a holding defence probably followed by an application to amend the defence later. That is a bit of a waste of time for everybody.

 

Mind you, if they haven't given a good reason for the delay you could always object to add pressure. There are costs sanctions for unreasonably refusing an extension in court proceedings, but very unlikely there would be any sanction in the employment tribunal context.

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  • 3 weeks later...

Just to bring this thread to a close

 

Yes it is Northern Ireland and agreed the two week extension.

Cheque received from the solicitors the morning in full and final settlement via a consent order

 

Why does it always take legal means to get redress when talking about a statutory right. How many man hours have been wasted just because the employer could not care less?

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Because they're playing a game of odds; how many people fold before court vs risk of paying out. It's nothing to do with the merits of the case, just psychology.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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A good solicitor will consider their obligations that are laid down in their membership of the SRA and that is an obligation to the courts first and then act in their clients best interests second. Many solicitors work in a way that suit their interests ( trying to make a name for themselves or just pushing up their fees). It looks as though this lot managed to eventually talk sense into a very recalcitrant employer, saving everyone a lot of time and trouble.

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A good solicitor will consider their obligations that are laid down in their membership of the SRA and that is an obligation to the courts first and then act in their clients best interests second.

 

That isn’t quite what the SRA require though, is it?.

 

https://www.sra.org.uk/solicitors/handbook/code/content.page

 

Looking at their required outcomes, the first 2 are:

a) you treat your clients fairly;

b) you provide services to your clients in a manner which protects their interests in their matter, subject to the proper administration of justice;

 

Admittedly, looking at the 10 Principles, administration of justice does come before ‘client’ (but this isn’t actually a bad thing!)

 

1) uphold the rule of law and the proper administration of justice;

2) act with integrity;

3) not allow your independence to be compromised;

4) act in the best interests of each client;

 

There is always going to be some interplay with conflicting pressures!

 

Of course it is in no one’s interest to allow a solicitor to put their desire to advance their client’s position ahead of

I) maintaining confidence in the legal process,

ii) by not circumventing the legal process.

 

Not being allowed to mislead the Court / act against proper administration of justice is only “put Court before client” in so far as preventing actions that would makes everyone sink to dirty tricks.

 

Are you really saying “I want the solicitor to put the client first in EVERY way for EVERY circumstance even if it means lying / cheating / not following the rules for administration of justice”.

In the end that serves no one, and certainly not the client, as all sink to the lowest common denominator.

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you should know very well that is not what I was saying, by putting the courts interest before the anyone elses means you obey civil procedure regs etc. I couldnt be bothered to google the whole thing and then post up all of it so i paraphrased what the SRA have to say on this but by posting tranches of the documents you have shown that what I said is not incorrect The clients intersts then come after this, the solicitors should ahve no interest of their own.

How do you manage to read it the other way round? the words FIRST and SECOND are rather big clues as to the order of things

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I read it as you saying "solicitor, puts duties to court ahead of client, what about the client's interests?", perhaps I was mistaken, but I was influenced by your subsequent "many solicitors just pad their fees/ do it for vanity" comments.

 

Whereas I parse it as: "solicitor puts individual clients interests as high as can do so without crossing the boundaries (duties to administration of justice) that protect everyone, and act in their clients interests above their own purely commercial interests once they agree to take a case on".

Fair enough if you are saying that is what a good solicitor should do.

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