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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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All Members dealing with Cobblers


Allyxia
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Thanks

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Hi this is mine:

 

20/09/06 - AoS LCB/MJM

 

13/10/06 - Defense covering letter AMB

13/10/06 - Actual written defense signed by LCB

 

18/10/06 - 50% offer LCB/EPG

 

21/10/06 - Notice defense filed (from court) LCB/MJM

 

3/11/06 - Full offer LCB/LZD

 

7/11/06 - Copy of their AQ LCB/JLZB (received after cheque)

 

You can see how messed up mine was with the order of things I also never got a CPR18....have no idea why cos at the time everyone else was. I know who LCB is as she signed her full name on the Defense other than that everyone else works off initials and a squiggle signature.

Ex CAG helper ^_^

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I was discussing with other NatWest claimants about the apprarent lack of any logical way in which we seem to be having payouts.

 

Ie it doesnt matter how much you are claiming for or for how long you have been claiming. And we were wondering if it was down to the particular solcitor we are dealing with.

 

So I thought out of interest I would start this thread to see if I could look up a sort of timeline (it may help or forewarn some of us, when to expect our money).

 

I would be grateful if you could post up the details regarding your particular contact in Cobbetts (their intials will be the first 3 after "Our Ref" on the letter.)

 

This is especially important if you have had a settlement.

 

Also If you have the full names and job titles that would also be apprecaited!!

 

Im not saying that there is any connection but it may be worth a look at (besides Im twiddling my thumbs until my day in court LOL!)

 

I will edit this post when I get more information from you all:

 

LCB = Lynsey Clare Burgoyne - Head of Banking Litigation

 

 

 

Allyxia

Claim £1460 Start (Prelim) 040906

Issued 190906

Defence 191006 From LCB

Offer £1100 241006 From LCB

AQ 061106 From LCB

 

Lynsey Burgoyne most certainly isn't the head of banking litigation at Cobbetts!!! She was only admitted to the law society about 2 years ago.

 

She is a junior solicitor in the department.

 

The banks wouldn't pay the high rate of a department head for a case like this.

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Hi all

here are my details should it be of any assistance.

LCB

LZD

RR

Started my claim on 23 August 2006 for just over 3k Cobbetts LLP have paid up this morning however id did contact them last week to see where my acceptance to partial payment was they stated they were waiting for response from the bank. then 7 days later my cheque arrived. hope this is ok and the details you wanted.

 

I think this is LCB/LZD/RR.XXXXX?

 

LZD will be the secretary, paralegal. legal executive or trainee/more juinor solicitor assisting Burgoyne. I believe RR is just the client code/ref (i.e NatWest/RBS/RBS Group/Group Litigation/whatever) and the any number/code/alphanumeric ref after the "RR" will probably relate specifically to the individual case.

 

With some law firms the name of the partner who the fee-earner (Burgoyne and any junior solicitor/legal exec working under her) is working under comes first in the reference.

 

It will be more benificial if you quote the ENTIRE ref (excluding the bit after the RR, if you wish to retain some sort anominity).

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Hi I believe main person is Lynsey Burgoyne she is the head of banking litigation she has the overall say regarding the claims and payouts.

 

No she isn't head of banking litigation. Goto the law society website you will see that she has only been admitted for about 2 years.

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Most of mine have been LCB with the occasional AMB thrown in.

 

Interestingly though, the representative at the set aside hearing was one Emily Duckworth. I can't trace ever having had anything in writing from her.

 

Was she a solicitor or barrister? Cobbetts seem to love sending briefs.

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HTH

 

Details: BURGOYNE, LYNSEY CLARE - Assistant

 

ID: 334995

 

Admission Date: 01/10/2004

 

Higher Rights of Audience: No

 

Registered Foreign Lawyer: No

 

Registered European Lawyer: No

 

Insolvency Practitioner: No

 

Address: COBBETTS LLP

Ship Canal House

98 King Street

MANCHESTER

LANCASHIRE

M2 4WB

ENGLAND

 

 

Telephone Number: 0845 404 2404

 

 

Areas of law: Civil litigation

Commercial litigation

Insolvency and bankruptcy

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continue thanks

 

just be aware its going to take a while before we have enough responces to see the bigger picture here - can people remember to put dates down as well as intials thanks!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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Hi,

My case has reach the final stages... received a cheuqe for full and final settlement but they forgot to include the AQ/Transfer of Proceedings fee of £100.00 in their offer. Sent cheuqe back. Waiting for new one for full amount. their AQ reflects case settled. Call Court to continue proceedings against Natwest.

LCB is dealing with the case from start.

Hope this help.

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

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AMB looks like it might be Anne-Marie Bolan. I got this from Baldrick - v - Natwest (he's won, by the way, and quite quickly).

Quote: "...I've spoken to Cobbetts this morning and they(Anne Marie Bolan)..."

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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Mine was:

 

13/09/06: Defence and Part 18 request from LCB/LZD/RR...

 

19/09/06: "Client objects to allegation that request is intimidatory", from LCB/AFLR/RR...

 

02/10/06: Copy of AQ from MJM/RR....

 

04/10/06: Offer of £1400 from LCB/MJM/RR....

 

20/10/06: Cheque for £3708.81 from LCB/RR....

 

23/10/06: Agree to scrap confidentiality from LCB/PZC/RR...

 

Hope that helps folks.

NatWest Charges: £3708.81. Allocated to fast track 14/10/06. *SETTLED IN FULL* 23/10/06 5% donation made

 

HSBC Default Removal and £186 charges: N1 claim issued 28/11/06 *WON* 28/02/07 5% donation made

 

Egg Charges: £370. N1 claim issued 24/11/06. *SETTLED IN FULL* 12/01/07 5% donation made

 

Natwest Student: £150. N1 claim issued 24/11/06. *SETTLED IN FULL* 10/12/06 5% donation made

Natwest Credit card: £317.01 INCLUDING CONTRACTUAL INTEREST, *WON* 30/11/06 5% Donation Made

 

Ikano Data Protection Act deception and non-complience: N1 claim issued 28/11/06. *SETTLED IN FULL* 12/12/06 5% donation made

I am not a lawyer. All advice is merely my own opinion. Nevertheless, I've won £4675 so far!

Tip my scales if you like my advice :)

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Hi Allyxia,

By allocating LCB to approximately all cases presented against NatWest, Cobbetts concedes terrain to all the Claimants reclaiming charges from NatWest (in our cases). LCB is left with a cyclic administrative mission: printing out template letters. Cobbetts is a massive law firm with branches in Birmingham, Leeds and Manchester. If there was a loop to be exploited, their partners would have, by now, found one. All they can do is try to struck cases on technicality.

Well, dear LCB, if you read that, I am (we are) please you are dealing with our cases.

---Aut viam inveniam aut faciam---

 

***All advice given should be taken as guidance... Professional advice should always be taken before any course of action is pursued***

 

- I do not reply directly to any PMs, but you are more than welcome to enclose a link, in a PM, to your post. Thank you -

Make a contribution to this site... Help the CAG keeping on helping you for FREE.

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It was just worth a shot Im not implying there is a trend going on here I just wanted to number crunch a bit and see as some people are being settled 3 weeks after AQ others 8 weeks!!!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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It was just worth a shot Im not implying there is a trend going on here I just wanted to number crunch a bit and see as some people are being settled 3 weeks after AQ others 8 weeks!!!
:roll:

 

Ally

 

Is it worth looking at Cobbetts AQ Part G - Other Information? I wonder if this is standard stuff too?

 

Mine reads "Case Management directions cannot be proposed until the Claimant serves a reply to the Request for Further Information which was due on 8 November 2006. In light of this, the Defendant may amend its Defence or apply to strike out"

 

Is this unique to me or have they used it for everyone?

 

All the best!

 

Madge

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Thats a very good idea madge - i was going to start to look at these on friday anyway.

 

I had that nonsence about CM direction as well - dont panic!!!

 

Maybe we could also start a thread on "nonsence requested by Cobblers in their defence or AQ" so If people get something they are not sure of or cobblers start to change they tack slightly in stead of eveyrone panicing they could just look up what has been said and what to do next!!!

 

If people could also add that info by editing their previous posts here (rather than starting a new one please).

 

It would save time rather than searching all the previous threads here which could be overwhelming!!!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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  • 1 month later...

Hello Everyone

First Time Writing On Site Picked Up All My Info Reading Everyones Stories. I Am Dealinig With Cobblers Too Just Recieved What Looks Like Their Standard Defence 30/12/06. Have Also Recieved A Request Fof Further Information And Clarification

1 Cpr Part 18

2 In Relation To Each Charge Why Should Have Been Charged Or Not

3 Please Specify All The Relevant Regululations,laws ,terms And Acts

I Have Shortened Their Versions As Typing Is Not My Fortay And Hoping This Their Standard Practise.i Hope This This Is Not Infinging To Much On The Info Gathering Side.littlle Bit Lost As What To Do Next Much Help!

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Firstly, it would be a good idea to start your own thread, that way you can post up all your progress in the one place. It makes it little easier for everyone to keep track of what stage you're at.

 

With regards to your questions, have a read through this thread.

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/35672-cobbetts-cpr-18-request.html

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Hello Everyone

First Time Writing On Site Picked Up All My Info Reading Everyones Stories. I Am Dealinig With Cobblers Too Just Recieved What Looks Like Their Standard Defence 30/12/06. Have Also Recieved A Request Fof Further Information And Clarification

1 Cpr Part 18

2 In Relation To Each Charge Why Should Have Been Charged Or Not

3 Please Specify All The Relevant Regululations,laws ,terms And Acts

I Have Shortened Their Versions As Typing Is Not My Fortay And Hoping This Their Standard Practise.i Hope This This Is Not Infinging To Much On The Info Gathering Side.littlle Bit Lost As What To Do Next Much Help!

 

sounds exactly like what I got. My timeline is:

 

£1700 claimed

 

16 NOV - MCOL filed

23 DEC - DEFENCE & AQ QUESTIONAIRE RECEIVED (KCB)

28 DEC - AQ FILED

 

no offers as yet... goodwill or other!

 

am away most of jan so have prepared a standard letter for my missus to send in reply to their anticipated next letter still requiring more info & denying being intimidatory!!

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SBFIDO v Natwest

 

Claim Filed on 16/11/06 6QZ843@@

 

Defence filed by Lynsey burgoyne 29/11/06

 

Cobbetts Letter Received enclosing defence - with an admission to receiving my SAR and stating they acknowledged this with 4 letters and statements! mmmmmmm on a winner here as they also charged me an additional £5 for statements. No other infromation disclosed.

 

Reference RLM/RR

 

Do not accept charges unlawful blah blah blah.

 

Responded by return with nice letter stating they were attempting to intimidate by requesting information that was not relevant. FAXED AND POSTED TO COBBETTS BY RECORDED - They were received.

 

27/12/06 During telephone confirmation of receipt they denied receiving the information so stated that a signature had been obtained and a copy was being sent by royal mail.

 

When they offer F and F should I still pursue none disclosure and make them panic as this is part of my claim. Compensation ideas please as charges and none disclosure are the basis of my claim to the court, they have admitted receiving the SAR Request in there defence and responding with four letters. but 3 letters relate to statements and the final one said take legal action as they have complied ( Sorry started action prior to joining this site)

 

I would love judgement entered against them for this breach. Idea or should i include the fact when i accept the offer for F and F of claim. stating that i accept in full and final but will continue to pursue your failure under the Data Protection act as admitted in your defence.

 

Let me know hope this helps any advice would be useful and if this needs a new thread can a moderator assist please.

SBFIDO

 

Accredited Member of the CIEH

 

No more will I be bullied or harassed.

 

When informed that the call is recorded for training and monitoring I always say I don't want it used for training. :razz:

 

I always ask for the ICO registration information - they often dont have it, shame i never discuss my personal data unless I know they comply with the DPA.

 

Finally I always record calls and state at the start of there call. Although I don't have too.

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AMB was dealing with my case. It took a month from Cobbettts/Natwest agreeing to pay in full to actually receiving payment. Leaving it till the last minute to pay me. It then takes 5 days for their own cheque to clear!!! In that time I had no choice then but to prepare my case for Court. It would be useful if there was a standard template to follow for Court preparation as I found this to be the most difficult part to prepare, the Court Bundle though helpful is not very specific. AMB proved to be very nice to talk to on the phone and I would recommend those of you at the stage of waiting payment ring regularly to chase through. I was even wished a Happy New Year. Which of course I will, having now received cheque for £2800.

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Although it does vary from person to person most people are being settled between 33 - 40 days after the AQ deadline!

 

Bare in mind though if you get given a court date you will be settled before that.

 

This is just an average timeline so please dont start typing up if you have been settled shorter or longer as it will confuse matters for other people.

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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