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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Judge orders debtor to pay £7,000 in costs for trying to avoid paying Compliance fee of £75......a discussion thread.


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I thought it was clear form the onset, when the defence disclosed the notice of removal of implied right, which area his advice was coming from.

 

It is sad to say that the same advice regarding direct payments is still happening despite this case.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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On reading the judgement it appears that the title of this thread is misnamed.

 

Man pays charges and enforcement costs but then raises action for the costs of a hire car, loses that, and costs are awarded against him for that action.

 

Less catchy though.

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On reading the judgement it appears that the title of this thread is misnamed.

 

Man pays charges and enforcement costs but then raises action for the costs of a hire car, loses that, and costs are awarded against him for that action.

 

Less catchy though.

 

Bit more to it than that, costs were awarded for all kinds of things.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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And of course, in order to be awarded costs at all, you have to have lost in the first place.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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If the advice had been sound in the first place then this would never have arisen.

 

Yes absolutely.

And the case was not about the cost of hire. It was about if fees can be charged after a payment which is made directly to the authority. The finding was that of course, they can, the costs were a reflection on, and a consequence of, what a bloody silly question it was to ask.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Thank you for finally posting the judgement BA, it is of huge benefit. The claimant in this case was clearly an idiot. It's clear from his name that he perhaps grew up in a culture where 'officialdom' is not respected or is open to abuse. That is not intended as a sweeping statement on all things African but it is a possibility.

 

.

 

 

I never believe that in this day and age I will hear such racist and bigoted views.

 

You have judged someone from his name! How narrow-minded can you be?!!

 

I guess you feel the same way towards Chuka Umunna

 

For your information, he was born and bred here!

 

You, and the likes of you will judge him and stereotype him on his name alone.

 

For your information, but I guess you are so narrow minded to know;

 

Africans have deep respect for authorities.

 

We have traditional institutions that we hold in high esteem.

 

We transfer that training and upbringing to all constituted authorities.

 

But I guess you are such a sad racist to know that.

 

My greatest disappointment is with the Consumer Action Group for allowing this

 

A big shame on you!!!

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Dear Consumer Action Group,

 

The posting I complained of was grossly racist!

 

I believe that it breached the Law ie "sending by means of a public electronic communications network a message or other matter that is grossly offensive".

 

I think that is s127 of the Communications Act 2003.

 

A reasonable person would be appalled by such message

 

Your responsibility was to report the post to the Police who would make the decision of persecuting provided it is in the public interest to do so.

 

I noticed that you have deleted the post.

 

Please, could you restore the post and report it to the police.

 

You shouldn't be destroying evidence of an alleged crime.

 

I would greatly appreciate it if you do the above and inform me.

 

That would reassure me that your organisation is not complicit in racism

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Please

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That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

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