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    • OK, all done as requested. Defence left blank for now. Just one small question in relation to the CPR31:14.... Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim: and it says * delete if not mentioned in the Particulars of claim. I'm not  sure if I ask for everything or nothing as I can't see any of the list mentioned in the POCs
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    • Let me start by saying I feel tremendous regret, shame and remorse. I have some debt and personal life has fallen apart over the last year which has caused me to be careless. Doesn’t make it okay I know. In a positive way, i will never take anything in life for granted ever again. I want to volunteer and go back to being a good person. I need some advice/reassurance on the below so I can move on better from this experience. A few days ago I was caught at sainsburys, I paid for part of the food (about £5) and didn’t pay for the other (about £8-10) at self checkout. when I got to the exit someone in plain clothes asked to see my receipt and bag and that they worked for mitie. I told him the receipt was in the store bin (true) and he said he followed me round and knows I didn’t pay for all of it. he very sternly but calmly said he just needs my name then I can leave with the shopping. I said i am in a bad day and can’t do this and was on the verge of breaking down. So I handed him the shopping and slowly walked out. No name given (I read elsewhere this is good and makes it unlikely to develop) and I have no way knowing if police contacted. I overthink a lot and I wonder if they can track me via debit card or nectar card on the transaction. I also wonder if they saw me do it last month and have been waiting for me. I know someone who works at their head office and terrified somehow it will get back. I’m also terrified of being recognised in the street.    I don’t know what’s going to happen. I see a lot in the news today about shoplifting 
    • Hi, I’ve just spotted an Arrangement to Pay marker (TransUnion) on my Barclays Mortgage account for 1 month in March 2022. I’ve spoken to Barclays Customer Service and Complaints about this and they’ve given me some background but have closed my complaint: Direct Debit for mortgage bounced in February and I didn’t notice this at the time. Realised there were arrears in March and called customer service straight away. Offered to pay half the arrears on the call with the other half of the arrears the following month. I prob suggested or accepted this as had done that many years previously when I was a poor student with no adverse consequences. Paid in accordance with this. Barclays call notes report they informed me credit reference agencies would be notified and I indicated I understood. However, complaints team couldn’t access the call because it was too old. They advised I could request a transcript through GDPR and complain via ombudsman if still unhappy - I’ll process the GDPR request this week. Whilst it may be factual that I entered into some kind of arrangement regarding the arrears, it wasn’t clear to me that they would be treating it and reporting it as a formal payment plan along with the potential consequences of this. At no point did I agree to or request to “reducing my contractual payments” - I paid my contractual amount for March and April with 50% more on top. I guess it’s likely they did say something vague about credit reference agencies and it’s also possible that I may have agreed without fully understanding it would be different to a late payment marker. I’m not 100% sure of the impact of the AP but I believe it did tighten up balance transfer and new card offers (Lloyds group in particular) even though the rest of my report is spotless and I have many years managing multiple high balance cards. Although it may have been less comfortable, I also believe I had the means to pay the balance in full if I’d realised the impact at the time. Finally, it feels like Ive been penalised for speaking to customer services directly rather than just upping my payments to cover the arrears. Historically, I was under the impression that Barclays mortgages weren’t even reporting arrears of less than 2-3 months as late payments - although this may have changed since the last time I was in arrears. I’ve had a browse through threads about AP markers and it seems like removal is unlikely if it’s deemed factual but it may be worthwhile escalating to FOS or ICO? Will update with transcript details once I’ve raised and received a response to my request. I suppose the upside of this is that I’ll be even more cautious about negative markers in the future. Thanks, J
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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do you think this HB overpayment is recoverable?


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I received an overpayment letter in november 2016 saying hmrc confirmed my income had increased between dec 15 to oct 16.

 

it was originally over £1000 but they had my earnings wrong and i had an underpayment and my overpayment was reduced to £212.

 

how long did it take for you to receive your IUC letter after your overpayment one?

 

i just want this over and done with and i can't afford a solicitor.

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I received an overpayment letter in november 2016 saying hmrc confirmed my income had increased between dec 15 to oct 16.

 

it was originally over £1000 but they had my earnings wrong and i had an underpayment and my overpayment was reduced to £212.

 

how long did it take for you to recieve your IUC letter after your overpayment one?

 

i know i'm being investigated because it mentions repayment will be accepted without prejudice to any further action dwp may take in your case

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They do.. some councils apply them. Others don't.

 

Chalk it down to experience,

make sure you report all changes in future and forget it.

 

Honestly, they just don't have the resources to iuc on overpayments that small.

 

Worry not & step away from Google!! X

Please do not ask me for advice via PM as I will not reply.

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I do and i still keep getting overpaid.

 

last month i was overpaid £93 which was sent in a "without prejudice" letter as i did overtime and handed in my wageslip so i don't understand why they overpaid me.

 

my over payment is £172

 

which means that i must have had another underpayment and reduced it to £79 as i should still have £100 left to pay from original overpayment of £212.

Its all complicated.

 

they never send me letters of underpayments, just overpayments,typical lol.

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I have emailed them but they never respond,

 

but i did ask at the contact centre and said it was because i worked overtime,

 

but didn't explain why they overpaid me knowing they had my wageslip.

 

it is defo official error i have the receipt to prove i handed it in and they confirmed they have my wageslip on the system

 

the thing i'm more concerned about was why they sent it "without prejudice" and threatening they may take further action knowing full well this new £93 overpayment was not my fault at all.

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What was your dates of your overpayment mine was dec 2015 to october 16.

but i received the letter beggining of november.

 

hmrc told them my income had increased was yours the same?.

 

at first my overpayment was £1459

 

but i gave them all my wageslips for the date and turns out i was underpaid,

 

did you try to see if it could be reduced?

 

everyday i dread opening the post incase it's an interview.

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If it's only £212 you will not be interviewed as it is not cost effective to investigate. It would cost far more in costs than they would ever get back.

 

For a case to be even considered to be criminal it has to potentially be over £2,000 or false from the outset or other serious factors.

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back in 09 my best friend was caught working in a temp job for 2 weeks whilst claiming jsa and resulted in a small overpayment and she was interviewed under caution and was given a caution for it. was she only interviewed under caution because she was still claiming therefore they had to treat it as criminal?

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  • 3 weeks later...

They didn't even reassess my claim when i gave them my february wage slip 4 weeks ago. It's only because i handed in my wage slip today and said i've not heard anything about the decision for this months rent that she reassessed my claim infront of me. Is this normal or is my LA pee takers?

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  • 4 weeks later...

Received another overpayment letter yesterday dated 10th march with an apology and signed by the woman who made the error for £30.40. It says that even though its LA error it's recoverable because they reasonably expected me to know i was being overpaid due to the statements they sent me with calculations.

 

It's between feb and 26th march. However the benefit decision with calculations letter they had sent me was dated thursday 23rd march and i didn't recieve them until monday 27th March . If the overpayment was between feb and 26th march, could i argue that i wasn't expected to know as i would have already been overpaid by the time i recieved the calculations?

 

I admit i didn't thoroughly check it as it came in a large envelope and the 1st decision notice had the correct earnings so i assumed it was the same with all of them and on 7th April i recieved new calculations for benefit starting 3rd April which had my earnings wrong so i looked at the rest and went into the centre and told them 2 decision notices had my earnings wrong.

 

I saw the same woman at the front desk who made the error but she failed to tell me to my face that she accidently calculated my earnings wrong and that it would have caused an overpayment and it would be recoverable and that has annoyed me the most.

Edited by honeybee13
Paras.
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