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    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • An update - Still receiving emails and letters - but have been getting text messages too. nothing aggressive just asking me to get in touch.    the text makes it look like it from the bank on first glance - it reads -   'the banks name' would like to dicuss our recent communication...etc... then lists IDR phone number and email FYI - reporting them as spam
    • Hello, After seeing all of the posts about BMW on here I really wish I hadn't even considered them! I bought a used car from them over the weekend, one specifically which had a reversing camera and cruise control in the advert. I was foolish at the time of purchase and didn't check to see these functions work on the test drive (totally my fault). Now that the car is home I've checked and checked and neither of these functions are available. I even checked on Parkers and it seems that no Skoda Kamiq '21 models come with any parking cameras at all. When buying the car, I was told all that was needed was 'Four signatures and £500' to secure it. I was never shown any of the documents, and instead the sales rep opened a box on his iPad and asked me to sign. He had been complaining about the length of time some customers take these days all throughout my time with him. (Again) foolishly I signed. In my email inbox I now have four attachments from BMW, one of which is my signature under a letter which basically says that the cars don't need to match the advertisements online, or have any of the features that a sales rep talks about. I realise that I've made mistakes in not doing my due diligence here, but thought I might as well ask the experts here if I have any rights left to claim that the car was miss-advertised, or if I unknowingly signed them away? Thanks in advance
    • where was this PCN:? please complete: pers i cant see the point in an sar yet await/if they ever send a letter of claim. as long as you've not moved since 2022 you are OK to totally ignore . dx  
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Harlands trying to debt collect!


AdamHep
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Hi

ive read plenty about these cowboys on this forum but couldn't find specifically what i was looking for so apologies if im covering already worn ground

 

i just received a letter from harlands saying i need to call the immediately or i will owe them £25.

 

I was a member at xercise4less for about 2 years and then decided to cancel my 1 month rolling contract online,

no problems it said i had successfully cancelled,

 

i then checked my bank account 4 month later and realised they still had being charging me membership fees

 

i cancelled the direct debit.

 

thats when i just received this letter from them,

 

should i ring them like the letter says or just ignore them?

 

they surely dont have any right to be charging me anything anymore.

 

Thanks for any help,

 

Adam

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you most certainly don't ring them.

 

 

if you have proof you cancel by the correct method

all you MIGHT remotely owe is the payment for the month FOLLOWING you cancellation.

 

quite honestly id be getting those payments back from your bank under the DD guarantee

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Lodge a formal complaint with trading standards, AFAIK and am led to believe, TS are dragging X4L in for a little 'chat' about their harassment of customers.

 

Also lodge a formal complaint with the gym in question, and make it perfectly clear, that you hold them ultimately responsible for the actions of ''their'' chosen third party and should you take any legal action over the criminal offence of harassment, which they are committing, then they will be held ultimately responsible.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hi Adam and welcome to CAG

 

From the date you cancelled, you owed them just one final payment for the notice period. If they took further DD's after that, you should reclaim them immediately by complaining to your bank.

 

Before you do this, tell us :-

 

1. Date you cancelled.

 

2. Date you rec'd confirmation (from the gym ?) that your cancellation was accepted.

 

3. Did they tell you what you should pay before cancelling the DD mandate.

 

4. What was the date the last DD was taken by Harlands.

 

It's good that you've cancelled the DD mandate now as Harlands would continue to use it to collect whatever they believe you owe.

 

Read other threads here and you see our advice about Harlands/CRS demands for admin fees. Challenge and ignore !!

 

:-)

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Hi Adam,

 

Unless you can at least guess the answers to my Q's above, we can only give general advice.

 

Can you try to give answers please.

 

If you can't, then we go to Plan B for advice - Just IGNORE everything from Harlands/CRS, the Zinc Group and Spratt Endicott. Let them make all the threats they like - nothing is likely to actually happen.

 

So long as they have your current address, you can monitor all threats, demands, etc and keep us posted.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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