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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • FTMDave
      Excel/DCBL ANPR PCN - Appealed - 5minutes overstay - iceland gravesend

      By FTMDave · Posted

      I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • FTMDave
      PCM vanishing windscreen PCN - Royale Leisure Park - W3 (London)

      By FTMDave · Posted

      Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • AllianceParkingHater
      Alliance Parking ANPR PCN (NTK now LOC) - Appeal Refused - 17min Overstay - Harlyn Bay

      By AllianceParkingHater · Posted

      I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • sprouting
      Moorgroup (Moorcroft?) on behalf of eBay

      By sprouting · Posted

      Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • leighb3ta
      Problem with The Sims on Macbook

      By leighb3ta · Posted

      Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Landlord wants to do an inspection before my tenancy ends

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nuclearshark

nuclearshark

Posted
Posted

Hi All,

 

I have served notice to my landlord to move out of my apartment on 01/12/2016. There are no arrears and everything is up to date.

 

My landlord however wants to do an inspection on 14/12/2016 which is over 2 weeks before the tenancy ends and I feel will not truly represent the condition the property will be in before handing the apartment back to him.

 

The reasons given by him for doing this are to get an assessment done for trades people to fit there schedules and to prepare the property for the letting agent.

 

This is all very well and good but the landlord has said if they cannot gain entry they have said the following and I quote "It will be a long time before you can get your deposit back if at all"

 

The LL requested access on Monday for the pre-end inspection. However I advised I am currently harboring a contagious condition, which I have had 6 courses of antibiotics to treat, been struggling with for over 2 months and it's still not close to gone. I also have extensive medical history and take various medications for my ailments nearly all of which cause some form of drowsiness.

 

I am also classed as a vulnerable person.

 

I have said to the landlord that I am harboring this condition and that it is contagious. I have not had any response since then despite a reply the same day. I have chased him up today and still no response. I could absolutely evidence that I've had several hospital visits in the last 3 months for this condition.

 

During the weekend I was involved in an accident, my arm is in a sling as I cannot use my left hand at all. So as you've probably gathered I'm not feeling too social at the moment.

 

I am aware that he probably has the right to enter in these circumstances, But I feel the inspection won't be a genuine representation of the condition of the flat after I leave. I plan to repair some things which have broken overtime and deep clean the property as I have lived there for 4 years.

 

Can anyone suggest how I should approach this please?

 

I don't want to make out that I'm using these ailments as an excuse to deny the landlord entry. I'm actually thinking I don't want to pass him the condition. But threatening the deposit if he can't get in? Really?! Seems a little unreasonable if you ask me.

 

Thanks again in advance for any advice :)

This is how I spend most of my life :ranger:

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king12345

king12345

Posted
Posted

Let him in and keep coughing in his face 😀

There's no harm in inspecting the property to understand what needs to be done before is let to someone else.

It would also benefit you because you will know what he expects to be fixed and what he's not bothered about.

Example: If there's a hole in the wall and he's gonna redecorate the all place, probably he's gonna say that it doesn't matter.

Broken curtain rail... Same thing, maybe he will replace all of them.

I would let him do the inspection.

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mariner51

mariner51

Posted
Posted

He should not enter without your express permission but any LL may be concerned if a T avoids a pre-.notified inspection request. You may be infectious but it is unlikely to be serious for others.

It may be already too late to avoid the inspection tomorrow, but I guess you will not be at work, so be at home and deny entry if not convenient. Or invite a friend/neighbour around if you have any concerns over LL visit.

Any final move-out Inspection should not be conducted until after you have vacated, but if you allow entry, at LLs risk, you will be aware of any LL concerns, which gives you 2 weeks to poss rectify eg cleaning.

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nuclearshark

nuclearshark

Posted
  • Author
Posted

Thank you both. My main concern was passing on the infection and getting grief from the LL for that. I also do not feel fit enough to potentially sign documents if this was required.

 

I feel a good opportunity could be missed if I abort the visit as I won't fully understand his expectations. I'll invite him to proceed but will make it clear that I won't accept any fault or liability if he picks up the illness...

This is how I spend most of my life :ranger:

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king12345

king12345

Posted
Posted
Thank you both. My main concern was passing on the infection and getting grief from the LL for that. I also do not feel fit enough to potentially sign documents if this was required.

 

I feel a good opportunity could be missed if I abort the visit as I won't fully understand his expectations. I'll invite him to proceed but will make it clear that I won't accept any fault or liability if he picks up the illness...

 

You told him you have an infectious illness, if he comes along he's taking his chances and you couldn't be held liable.

Tough luck!

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nuclearshark

nuclearshark

Posted
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Posted

Landlord came yesterday and seemed reasonably happy with everything. He wants me to replace a broken cabinet in lounge (Door has crack near the handle) and a fridge pocket where the handle has snapped. Both things seem reasonable to me.

 

He mentioned he was repainting the property anyway so I wouldn't be liable for the odd scuffs here and there.

 

He did try and threaten a £50 charge if he couldn't gain entry for a visit though... :lol:

 

Yes deposit is in a protected scheme, think it's DPS from memory.

This is how I spend most of my life :ranger:

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king12345

king12345

Posted
Posted
Landlord came yesterday and seemed reasonably happy with everything. He wants me to replace a broken cabinet in lounge (Door has crack near the handle) and a fridge pocket where the handle has snapped. Both things seem reasonable to me.

 

He mentioned he was repainting the property anyway so I wouldn't be liable for the odd scuffs here and there.

 

He did try and threaten a £50 charge if he couldn't gain entry for a visit though... :lol:

 

Yes deposit is in a protected scheme, think it's DPS from memory.

 

See? Wasn't too bad!

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