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    • I apologise if I was being unclear. Where it currently stands is that they will have it repair, placing scaffolding in our garden for 5 days. They have moved fast, but we will still have to postpone our contractors, meaning, we won't necessarily have the work done in time for the wedding and therefore will incur additional expenses for either a marquee or a wedding venue. They are vehemently against having any kind of liability in any regard but continue repeating that they are legally entitled to use our garden for their repairs (I believe this is true unless the work can be carried out using a cherry picker). The neighbour seems either indifferent or oblivious to the fact they can't reach all of the side of the roof from the space where they can place the scaffolding. They have asked their roofer of choice about using a cherry picker but the roofer has said it wasn't possible. It's not clear whether the roofer doesn't want to use a cherry picker or whether there is an issue with it. They have told us it is a problem that we are installing a gazebo as it will prevent them to access their roof from our garden in the future?!?  
    • Couldn't agree more, really wanted a true ruling on this just for the knowledge but pretty sure the Judge made some decisions today that he didn't need to?.. maybe they all go this way on the day? We hear back so few post court dates I'm not sure. Each Judge has some level of discretion. Their sol was another Junior not even working at their Firm, so couldn't speak directly for them! that was fortunate I think because if she would have rejected in court better, she might have  been able to force ruling, we are at that point!, everybody there!!, Judge basically said openly that he can see everything for Judgement!!!  but she just said "I can speak to the claimant and find out!" - creating the opportunity for me to accept. I really think the Judge did me a favor today by saying it without saying it. Knowing the rep for the sol couldn't really speak to the idea in the moment. Been to court twice in a fortnight, on both occasions heard 4 times with others and both of my claims, the clerk mention to one or both parties "Letting the Judge know if you want to have a quick chat with each other"! So, it appears there's an expectation of the court that there is one last attempt at settling before going through the door. So, not a Sol tactic, just Court process!. Judge was not happy we hadn't tried to settle outside! We couldn't because she went to the loo and the Judge called us in 10 minutes early! - another reason to stand down to allow that conv to happen. Stars aligned there for me I think. But yeh, if the sol themselves, or someone who can make decisions on the case were in court, I would have received a Judgement against today I think. She was an 'advocate'.. if I recall her intro to me correctly.. So verbal arguments can throw spanners in Court because Plinks dogs outsource their work and send a Junior advocate.
    • that was a good saving on an £8k debt dx
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    • "We suffer more in imagination than in reality" - really pleased this all happened. Settled by TO, full amount save as to costs and without interest claimed. I consider this a success but feel free to move this thread to wherever it's appropriate. I say it's a success because when I started this journey I was in a position of looking to pay interest on all these accounts, allowing them to default stopped that and so even though I am paying the full amount, it is without a doubt reduced from my position 3 years ago and I feel knowing this outcome was possible, happy to gotten this far, defended myself in person and left with a loan with terms I could only dream of, written into law as interest free! I will make better decisions in the future on other accounts, knowing key stages of this whole process. We had the opportunity to speak in court, Judge (feels like just before a ruling) was clear in such that he 'had all the relevant paperwork to make a judgement'. He wasn't pleased I hadn't settled before Court.. but then stated due to WS and verbal arguments on why I haven't settled, from my WS conclusion as follows: "11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. "  He offered to stand down the case to give us chance to settle and that that was for my benefit specifically - their Sols didn't want to, he asked me whether I wanted to proceed to judgement or be given the opportunity to settle. Naturally, I snapped his hand off and we entered negotiations (took about 45 minutes). He added I should get legal advice for matters such as these. They were unwilling to agree to a TO unless it was full amount claimed, plus costs, plus interest. Which I rejected as I felt that was unfair in light of the circumstances and the judges comments, I then countered with full amount minus all costs and interest over 84 months. They accepted that. I believe the Judge wouldn't have been happy if they didn't accept a payment plan for the full amount, at this late stage. The judge was very impressed by my articulate defence and WS (Thanks CAG!) he respected that I was wiling to engage with the process but commented only I  can know whether this debt is mine, but stated that Civil cases were based on balance of probabilities, not without shadow of a doubt, and all he needs to determine is whether the account existed. Verbal arguments aside; he has enough evidence in paperwork for that. He clarified that a copy of a DN and NOA is sufficient proof based on balance of probabilities that they were served. I still disagree, but hey, I'm just me.. It's definitely not strict proof as basically I have to prove the negative (I didn't receive them/they were not served), which is impossible. Overall, a great result I think! BT  
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BES Utilities supplying electricity from Renewables


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Taken from the BES Utilities website:

 

Through talking and listening to our customers, BES is aware that more and more businesses are keen to use electricity generated from renewable resources.

 

As such, we’re delighted that these official figures show we are way above the national average compared to other commercial energy suppliers. Over 60% of our supply is from Renewables, and as the national average is only 24%, that makes us proud to be one of the UK’s premier suppliers of energy from Renewables.

 

This is positive news, what do we think?

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petWill444 how lovely that you have joined the forum expressly to tell us about this great news. We are very grateful. This is the kind of altruism that is greatly appreciated here.

 

 

Wasn't BES Utilities under investigation by the regulator for something other? What has been the result of that?

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Goodness, I've done a quick search and came up with this – http://www.blackpoolgazette.co.uk/news/police-and-trading-standards-raid-bes-utilities-offices-at-fleetwood-town-1-8039226

 

Apparently there was a police raid on the offices of BES Utilities in relation to energy mis-selling.

 

https://0lly.uk/2016/07/28/bes-utilities-raided-police-trading-standards/

 

“Warrants have been executed today at various properties in Lancashire as part of an investigation into allegations regarding the mis-selling of energy contracts to business customers. This has seen a number of premises searched, including offices located at Fleetwood Town Football Club.”

 

http://theenergyst.com/trading-standards-and-police-raid-bes-utilities-and-commercial-power/

 

National Trading Standards and Lancashire police last week raided the offices of business energy supplier BES Utilities and sister company Commercial Power in relation to allegations of mis-selling energy contracts to business customers. As part of its investigation, Trading Standards officers also visited Fleetwood Town football club, where BES Utilities co-owner Andy Pilley is chairman, and where some of the energy suppliers’ offices are located.

Commercial Power, a network of energy brokers founded by Pilley, was also raided.

 

http://theenergyst.com/trading-standards-and-police-raid-bes-utilities-and-commercial-power/

 

I wonder what the result of the ongoing investigation is? It makes me think about the several complaints that we've had about BES Utilities on this forum which have suggested a similar kind of mis-selling behaviour. I suppose it is just coincidence

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Thanks for that - I fail to see what relevance this has regarding renewable energy... ? My question's aim was to discuss supplying electricity via renewable energy and the fact BES is miles ahead of the national average...

 

Why are you so sharp to change the topic and post negative articles regarding a positive subject... and indeed BES Utilities in general? Keep them comments to their relevant threads/websites.

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In fact I have just come across this – https://www.ofgem.gov.uk/publications-and-updates/investigation-bes-and-its-compliance-its-obligations-under-gas-and-electricity-supply-licences-standard-licence-conditions-7a-7b-7-14-and-21b-and-consumer-complaints-handling-standards-regulations-2008

 

Does that mean that there have been at least two investigations into BES Utilities – one which has resulted in a fine and which has now been closed and a subsequent one which is still ongoing?

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Again, you're just posting links to negative articles... are you purposely trying to drive viewers and users to negative sites on a positive thread?

 

Can we discuss the other supplies and how much electricity they supply from renewable sources? Can we discuss, in the light of the recent bad press (as you have kindly pointed out several times), that this is a positive move...

 

Or are you instructed/programmed to post negative links/comments whenever you see the name BES Utilities?

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I for one am pleased that BES are using renewables. Just a shame they have proved to be a **** company!

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I don't see why this should at all be a surprise to you. You can see exactly this kind of price-oriented concern on a much larger scale if you look at the essentially return to nationalistic values and anti-globalisation represented in the trump vote and in the Brexit vote.

 

People are concerned greatly about price because they have to manage their own personal budgets. After that, they are very concerned about service. Unfortunately for BES utilities, their reputation in terms of the things which really matter to their potential customers i.e. price – and especially service is extremely poor. You can see that it has become so poor that they have been subject to investigations and sanctions by the regulatory authorities.

 

If I was a potential customer for the kind of service offered by BES Utilities then I'm afraid that their poor regulatory history would discourage me enormously. This is why, the regulatory failures and investigations which I have pointed to in this thread are exactly on topic – and not off topic - even though they may seem inconvenient for you.

 

However, it is good of you to raise the subject again because it will make sure that it remains prominent in people's Google searches so that they will be fully informed when they decide to make the choice between BES Utilities and other similar companies who maybe don't have the same poor reputation.

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A lot of companies have been subject to investigations, and still are (search 'ofgem current investigations')

 

They may have a bad reputation because of their past, but this is a step in the right direction.

 

I can't seem to find any recent news about other suppliers doing anything similar or acting on this, maybe you can point me in the right direction?

 

It seems people only highlight the negatives, even in a positive BES new story - and don't look across the industry.

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You're right. People do highlight the negatives. I expect that this is one of the reasons why you read the newspapers. They do the same thing. I expect that you would become bored if they did anything different.

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I suggest that you do a search

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Your second post on this thread featured 4 links to anti-BES content. But you can't send me one link to any other supplier and their news on renewable activities? You're asking me to do it myself?

 

I came here for a discussion on a news story I came across, and how other suppliers are responding. But I've been given negative, unrelated links to anti-BES websites/articles...

 

What's going on here? This is very concerning. Customers can't be "fully informed" if you're only talking about half the story... :/

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I'm sorry you feel that way.

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I've just done some searches as you requested - and can't find anything.

 

I think this is great from Andy Pilley and BES Utilities - I can't find any other supplier that has improved their renewable output.

 

But this thread seems to focus on the negatives... it's a shame.

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There are companies out there that use 100% renewables.

 

This one took all of two seconds to find

https://www.goodenergy.co.uk/our-energy/

 

helluva lot better than BES

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Thanks silverfox1961,

 

In regards to that supplier, they only supply renewables. What about the smaller suppliers that aren't 100% green - what're their fuel-mix disclosures?

Edited by petWill444
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In regards to that supplier, they only supply renewables. What about the smaller suppliers that aren't 100% green - what're their fuel-mix disclosures?

 

Renewable energy is not always "green" or environmentally friendly.

 

 

  • Hydroelectric requires the damming and flooding of large areas.
  • Solar PV arrays use some pretty toxic and damaging chemicals in their manufacture.
  • Wind turbines are a blot on the landscape, and the offshore impact has yet to be fully assessed.
  • Biomass generation still needs to burn large quantities of wood or straw. This has to be grown somewhere and transported to the generation site.

It goes without saying that when the sun doesn't shine or the wind blows, you don't get any power. When you are generating power and feeding it in to the grid, it gets mixed with all that "dirty" energy from coal/gas/nuclear and the end user has no way of knowing what percentage they consume is actually from renewables.

 

These claims that "X percentage of our energy is from renewables" is nothing more than fuzzy marketing speak especially when the supplier is nothing more than a broker without any involvement in generation.

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It is just not true, that is the problem with the statement about the percentage of renewable energy they supply.

 

All electricity in this country is lnked to the national grid, to stabilaise and regulate supply, voltage current etc. No one end user or supplier can specify where ther electric comes from. This also raises another problem, if someone tell you a lie why is that good news?

 

You may wish it that other suppliers match this but they cant, they are not generators and can only sell what they are given. My 3electric supplier is different to my next door neighbours but he doesn actually get his electric sent from Scotland and mine doesnt come from Milton Keynes.

 

The advertising guff is probably only worthy of a complaint to the Advertising Standards Authority

Read what a REC is and you will see why the claim is bilge

Edited by honeybee13
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This is very interesting: http://www.edie.net/news/6/UK-generated-50-percent-energy-from-low-carbon-and-renewables-in-q3-2016-according-to-drax/

 

More than half of the UK's electricity was generated from low-carbon sources in the third quarter of 2016, a stark contrast from five years ago when the figure stood at little over 25%.

 

During Q3 2016, coal accounted for just 3% of the UK's electricity
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Breaking down individual electricity sources; wind power comprised 10% of the low-carbon power, solar power produced 5%, biomass 4% and hydropower accounted for 1%.

 

That only adds up to 20% which is a long way from "over half". But if you include nuclear, which accounted for 26%, you just scrape past the halfway mark.

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