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Found 22 results

  1. can bes take over a residential property electric supply as they only do commercial electricity I need to no as been miss sold a contract please help the last few days have been hell bes utilities phoned me saying they were acting on behalf of my hopefully soon to be landlord no lease signed I have ended up in a contract some how I have been bullied and feel forced into this contract really not sure wat to do as I don't have a lease yet or permission to change the electricity supplier still they say I cant get out of it they say they are goin
  2. Hi everyone I've been contacted to by a company trying to get me to sign up to bes energy. Now initially due to rushing about trying to get the shop ready for opening. I've gone through the process of starting the verbal contract. I'm normally quite a savvy person and can sniff out these [problem]s a mile off. But due to me just wanting them to get off the phone I've missed this one. The woman got have way through the verbal contract at which point I thought something wasn't quite right and questioned her on the fact that if I terminated I'd be left with a 6 month charge. At this sta
  3. Taken from the BES Utilities website: This is positive news, what do we think?
  4. So, despite all of the bleating, the hype, the threats, the smooth posting on these forums and elsewhere, BES utilities have been found to be in breach of several obligations of required industry standards. This will come to no surprise to a large number of people who had dealings with this shabby company and in particular it will come as no surprise to the victims who have suffered from the unjust bullying that they have received at the hands of BES utilities and which in some cases have even destroyed their businesses and their hopes and ambitions. I see that as usual, not only as
  5. As many sufferers of the BES practice and the investigation by Ofgem, they published a report yesterday.(18/ 12/ 2015) http://tinyurl.com/qcabj4j
  6. BES Customers Gas and Electricity I will try and be as brief as possible with my long winded case. In March of 2013 we purchased a cafe and on takeover decided to stay with the then suppliers "Utility Warehouse". Within 5 days of taking over I took a call from someone who said they were reviewing our gas and electricity prices, I asked if he was from utility warehouse and he replied yes I thought no more of it and duly answered all his questions and stupidly gave all our details ( he knew the previous owners details ). After a run down of costs and not being awa
  7. Hi All, Just wanted to share my experience with everyone. I'm hoping that someone somewhere will pick up my story and this may aid ofgem and other authorities to put pressure on certain (you know who) energy companies to conduct business in a much more ethical manner. Recieved a call from a young lady pretending to my current supplier (eon) telling me they had sent a few renewal letters to which i havent replied. I had been away for 2 weeks so thought maybe the staff havent updated me and agreed a contract over the phone which turns out to be with BES t
  8. Ofgem Investigation into BES and its compliance with its obligations under the gas and electricity supply licences (Standard Licence Conditions 7A, 7B, 7, 14 and 21B) Publication Date: 30th October 2014 Company being Investigated: BES Commercial Electricity Ltd (electricity supplier) and Business Energy Solutions Ltd (gas supplier) Ofgem are investigating whether BES (encompassing both licensees) is complying with the requirements of conditions 7A, 7B, 7, 14 and 21B of their gas and electricity supply licences. We are aware of a high level of complaints made about BES and have a
  9. Ok here goes I just took over a business from previous supplier ... The previous supplier was with Bes.. . Bes told me to send in change of tenancy forms etc lease . .. Before that i got in contract with opus however two months still no contract transfer to.opus.. finally after two months they have given the transfer request to.opus.. Because of that 2300 they charged me for two months omg this company is nuts i asked them why did you deley the contract they said did not get the proper paperwork . .. Lies i faxed them emailed them and took the
  10. BES closed my business Back in 2011 having decided to invest in a small bar restaurant to the tune of £120k from money i got from a life insurance following the death of my wife, i was conned by BES and its associated companies (who BES denies any affiliation with) proven by some considerable investigation linking names to leases on premises occupied by such companies. I was monied and had good credit. After the second invoice of nearly £700, (british gas was £289 at this time) I knew I had a problem, thats when i had to find out what the state of play was with thi
  11. We have recently taken over a commercial property who were supplied electricity through BES. After lots of hard work we've finally managed to change the electric supplier to EDF. Much better contract and much less money. BES want to charge us for the period between taking over the tenancy and today. The rates they have stipulated are a £1.50 standing charge per day, and a rate of 22p per KWA usage. Are the above rates fixed? Is there any way we can object and get a lower tariff? Seems harsh that we never entered a contract with BES, yet they are able to charge us these ridiculou
  12. Because I know that BES utilities is very keep to show how customer-facing and transparent they are, it would be very helpful if they would explain what is meant by a "deemed" contract and what the source if this phenomenon is. Thank you.
  13. My mum has a small business, a shop. Recently she contacted her energy supplier (one of the big names) and negotiated a (hopefully cheaper) new contract. Within a day or two (Tin Foil Hat time) someone contacted her about cheaper electricity and a few days after that she received a letter from BES Commercial Electricity Ltd. It's possible they had been hassling and cold calling her for a while. This letter claims she entered a verbal agreement on the phone. She called to question this and the 'customer services' dept told her they will be taking over
  14. Hi All ! I'm hoping you will be able to help and give me some advice please. My husband has recently opened up a new business. As part of the process I have been helping him as much as I can, even though we have 3 young children. He opened the shop in September 2013 and by the middle of Sept he was inundated with phone calls from BES Utilities. My husband's English isn't very good so the last call he received he gave them my number for me to speak to them. When I took the call it was my understanding that they had already spoken to my husband and he had agreed to somethi
  15. Hello all, I opened a restaurant in April and in March I arranged to have 2 phone lines and broadband with BT. In April I switched my energy supply to BES energy as their rates were about half of what British Gas wanted. Shortly after this I got a call from BES telecom and this is where it all went wrong. They wanted me to switch both of my lines and my broadband to them as they were cheaper. I told them that I was in contract with BT and if I moved I would receive a bill with cancellation charges which would remove the whole point of me moving as I wouldn't save any money. I was ass
  16. Hi, I'm a first time user on here, so please bear with me... I am hoping someone might be able to help regarding a matter that a very good friend and client of mine has found herself in. She had the usual telesales hostage taking call that I have read loads about on here where she was tricked and mis-sold into agreeing to a contract without actually realising what was happening. She specifically asked "what if she changed her mind? and were there any cancellation fees?" and she was told "no problem cancelling if she changed her mind and no fees!!!" she also agreed to a 3 year co
  17. With formal notice from Ofgem in relation to an investigation of BES, it is considered reasonable to make the following information public; It is with some satisfaction I can finally reveal that a major London law firm has now agreed to look into BES with the intention of starting a group action. At this stage, anyone reading this that has received a 'gagging order' in theory will still be able to bring their case to the group action as evidence - any attempt to stop you doing that will be taken very seriously, and is almost certainly perverting the course of justice, so
  18. Just been had by BES, wish i researched them before hand. I've been had by these BES also. Is there a way of getting out of the contract quickly ? Hi, Been tricked into a 5yr contract with BES by a broker, 'Concept Industries'. Called BES to be released from said contract, but can't. Any help is appreciated for a quick solution. Thanks KB
  19. Hello guys I'd be very grateful if someone could give me some direction. Yes, I've done the reading and I'm another sensible, level headed intelligent human being who has been duped into believing the lies these people spout. I'm very very cross with myself for falling into the trap and having sleepless nights over it - same old story I've read about. They have sent me the welcome pack with all the information in about the £400 cancellation fee (which wasn't mentioned in the telephone calls). My case however I think may be fairly easy to resolve - they have ALL my details corr
  20. i believe i have been tricked into a contract with bes electric. my problem started when my daughter move into a new hair salon in chatham kent, she had a call which we believed to be our existing energy supplier edf and because she was busy with a client asked them to ring me at my home address. although it was clear i thought i was talking to edf with our present meter reading she made no attempt to introduce herself. she quoted different energy prices and naturally i chose the cheapest, when i finally realise who she was i tried to raise several issues to deter
  21. I hope that anyone who needs this, finds it... After reading through various threads I was livid to see that the tricks used on me by BES are used over and over again and so many other people have fallen for it too. Much of what other people said happened to me... lots of urgent calls from the minute i moved into my new office, claims my meter wasnt registered and i was on an emergency rate, garauntee that BES would be cheapest blah blah blah. All strung across several phone calls where they only recorded the bits that made it sound like I'd agreed to things. Cutting a long story s
  22. It would seem I have fallen victim to BES Business Energy Solutions and Commercial Registration also... although I never even spoke to anyone... my wife did and she was only in helping out for the day! My full story is here - http://www.consumeractiongroup.co.uk...27#post3947627
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