Trouble cancelling Ashbourne Management contract.

[slick132]

Hi RVJ,

 

Sorry, I wrongly assumed you had cancelled the DD mandate.

 

It was right that you paid the DD due at the start of May after giving notice to cancel on 8th April.

 

Contact your bank and ask them to refund you the DD taken this month as allowed by the Direct Debit Guarantee Scheme. You don't need to give the bank any reason for this and they should refund you quickly.

 

Also, tell your bank to cancel the DD mandate so no more DD's are taken.

 

[rvj87]

Hi slick,

thanks. I didn't know I could claim a direct debit refund.

I'll get on to lloyds today.

 

 

Once that's done is there anything else I need to do?

 

 

Or should I expect to hear from ashbourne about it?

 

Sorry for what might be silly questions but having heard nothing back from them.

 

 

.. anyway I'll let you know what happens

thank you

RVJ

[dx100uk]

yep under the DD guarantee of your bank.

simply tell them the date you cancelled

they'll do the rest

 

 

dx

[slick132]

Hi RVJ,

 

Just let us know when you've got the bank to refund you.

 

AMSL will not be happy but that's THEIR problem.

 

[rvj87]

Hello again,

I am so sorry to have kept you waiting for months.

 

I have been meaning for some time now to tell you that I got my money back and got my DD cancelled.

I was so focused on that one thing that I completely forgot about letting you know.

I had no idea it had been so long.

 

I've had a lot on my plate recently and my health problems seem to get worse by the day.

I kept on telling myself I have to check back with CAG but every time I kept getting sidetracked by one thing or another. But enough excuses.

 

I apologise for leaving you hanging on for so long, especially after all your help.

 

I hope you can forgive me and would like to thank you for all your invaluable help and advice.

Without your input I would never have gotten anything done.

Thank you one and all for helping me beat Ashbourne and get my money back.

[dx100uk]

hey thanks for letting us know

at least you did do it

many don't bother.

 

 

glad its sorted and the great CAG helped.

 

 

dx

 

 

 

 

 

 

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Please help.

[slick132]

Hi RVJ,

 

I kept on telling myself I have to check back with CAG but every time I kept getting sidetracked by one thing or another.

 

Lol !! I have just the opposite problem - I try to do one thing or another but keep getting side-tracked by CAG !!

 

Let us know if AMSL bother you again.

 

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