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    • I disagree with the charge and also the statements sent. Firstly I have not received any correspondence from DVLA especially a statutory notice dated 2/5/2024 or a notice 16/5/2024 voiding my licence if I had I would have responded within this timeframe. The only letter received was the single justice procedure notice dated the 29.5.2024 this was received on 4.6.2024. I also disagree with the statement that tax was dishonoured through invalid indemnity claim. I disagree that the licence be voided I purchased the vehicle in Jan 2024 from RDA car sales Pontefract with agreement to collect the car on the 28.1.2024. The garage taxed the vehicle on the 25.1.24 for eleven payments on direct debit  using my debit card on my behalf. £62.18 was the initial payment on 8.2.24  and £31 per month thereafter the second payment was 1.3.24.This would run from Jan 24 to Dec 24 and a total of £372.75, therefore the car was clearly taxed before  I took the car away After checking one of my vehicle apps  I could see the vehicle was showing as untaxed it later transpired that DVLA had cancelled my tax , without reason and I did not receive any correspondence from DVLA to state why it was cancelled or when. The original payment of £62.18 had gone through and verified by my bank Lloyds so this payment was not declined. I then set up the direct debit again straight away at my local post office branch on 15.2.2024 the first payment was £31 on 1.3.2024 and subsequent payments up to Feb 2025 with a total of £372.75 which was the same total as the original DD that was set up in Jan, Therefore I claimed the £62.18 back from my bank as an indemnity claim as this payment was from the original cancelled tax from DVLA and had been cancelled . I have checked my bank account at Lloyds and every payment since Jan 24  up to date has been taken with none rejected as follows: 8.2.24 - £62.15 1.3.24 - £31.09 2.4.24 - £31.06 1.5.24 - £31.06 3.6.23-£31.06 I have paper copies of the original DD set up conformation plus a breakdown of payments per month , and a paper copy of the second DD setup with breakdown of payments plus a receipt from the post office.I can also provide bank statements showing each payment to DVLA I also ask that my licence be reinstated due to the above  
    • You know hes had it when they call out those willing to say anything even claiming tories have reduced taxes on live tv AS Salmonella says: The Conservative Party must embrace Nigel Farage to “unite the right”, Suella Braverman has urged, following a disastrous few days for Rishi Sunak. The former home secretary told The Times there was “not much difference” between the new Reform UK leader’s policies and those of the Tories, as senior Conservatives start debating the future of the party. hers.   AND Goves replacement gets caught booking in an airbnb to claim he lives locally .. as of yesterday you can rent it yourself in late July - as he'll either be gone or claiming taxpayer funded expenses for a house Alongside pictures of himself entering a house, Mr McGuinness said Surrey Heath residents “rightly expect their MP to be a part of their community”. - So whens farage getting around to renting (and subletting) a clacton beach hut?   Gove’s replacement caught out on constituency house claim as home found on Airbnb WWW.INDEPENDENT.CO.UK Social media users quickly pointed out house Ed McGuinness had posted photos in was available to rent     As Douglas Ross says he'll stand down in scotland - if he wins a Westminster seat - such devotion.
    • I've completed a draft copy to defend and will post up here for review.  Looking over the dates and payments this all stemmed from DVLA cancelling in Feb , whereby I set up a new DD in Feb hence the overlap, why they cancelled when I paid originally in Jan I have no idea. Anyway now stuck with pending court action and a suspended licence . I am also firing off a letter to DVLa recorded disputing the licence revoke
    • Thank you both for your expert knowledge and understanding. You're fighting the good fight by standing up for people like me and others with limited knowledge of this stuff. I thank you. I know all my DVLA details are good. I recently (last year) renewed my license, and my car's V5 is current with the correct details; the same is valid for my partner. I'll continue to ignore the love letters 😂 and won't let it bother either me or my partner.  I'll revisit this post if/when I get a letter of claim.  F**k ém.
    • Please check back later on today for a fuller response and some edits
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Window Company Botched Job, Refuse to Correct Work


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Recently, I had some UPVC windows fitted..

 

Shortly after the job, I noticed that there were a number of defects with the glass and frame i.e. cracked glass, damage to frame etc

 

As per the company's guarantee/policy I contacted the firm.

 

I was then told to email them detailing the issues. I did this immediately, however they ignored my email.

 

So a week later I called again. I was given no apology, instead I was told to provide some additional details, which I did.

 

In my follow up email, I politely asked to be contacted within 7 days to arrange for remedial work to take place... Once again, they have ignored my email.

 

I am looking for advice on what I should do?

 

If it helps, the firm is a 'check a trade' listed company.. However I am shocked that a firm would act like this.

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Hi

The first thing to do is name and shame then (if you can) upload some pictures of the damage (preferably as a pdf file)

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Thanks for your reply..

 

At the moment, I would prefer not to go down the route of naming and shaming.. All I would like is for the problem to be rectified.

 

As they have not responded to my emails, I was hoping someone had some advice on what action I could take?

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Check a trade do a complaints handling system so you could try them.

 

If you have the registered address of the window company, you could try a written formal complaint to them

 

As they are not responding to emails, you could ring them but get the call recorded.

 

Trading Standards in the area they are based is another call you could make.

 

At then end of the day, if they refuse to do anything, your only real prospect is court action for breach of contract.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Do you have a FENCA certificate issued?

Do they comply with current building regulations?

 

Sounds like court will be the only option with these rouge traders

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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Check a trade do a complaints handling system so you could try them.

 

If you have the registered address of the window company, you could try a written formal complaint to them

 

As they are not responding to emails, you could ring them but get the call recorded.

 

Trading Standards in the area they are based is another call you could make.

 

At then end of the day, if they refuse to do anything, your only real prospect is court action for breach of contract.

 

Contacting check a trade may just be my next course of action..

 

I will also send out a written letter i.e. a final ultimatum

 

According to the 'which' website they state that you can hire another firm to correct the defects.. Following on from this, you would take the original company to a small claims court to pay all the charges incurred..

 

What are your thoughts on this?

 

Do you have a FENCA certificate issued?

Do they comply with current building regulations?

 

Sounds like court will be the only option with these rouge traders

I was not given a FENCA certificate.. I am guessing that I should have been?

 

I do not know if they comply with current building regulations. How can I verify whether this is the case?

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It's actually a FENSA certificate. Unfortunately, without a name, further checks cannot be done however have a look here.

 

http://www.fensa.co.uk/

 

It is a good idea to get a competent company to come and assess the damage and provide a quote to rectify the faults. This will cost you and the original company could refuse to repay you if you haven't got their agreement to an independant assessment.

 

Make sure you have photographic evidence of all the faults and make them aware of this in your complaint.

 

If they still refuse to do anything, A Letter Before Action will be required, giving them (up to) 14 days to rectify or provide a suitable resolution (partial refund)

 

If they still do nothing, your only option is court.

 

Be aware that some rogue traders will dissolve one company and restart as another.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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If no FENSA cert then your windows also need signing off under building regs and this will cost you as local council will enforce. By not naming you are doing yourself a disservice as I'm sure that others would be able to offer local knowledge about company..

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