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    • Please check back later on today for a fuller response and some edits
    • Good morning all, No further communication with P2G so now submitting my small claims action. Would be grateful for any feedback on my description of claim before I submit later. The defendant in this case is Parcel2Go Limited The claimant sent a parcel using Parcel2Go Ltd as a broker and Evri as the shipper containing two handmade bespoke wedding trays to a customer with tracking number P2Gxxxxxxxx. The parcel was never delivered although the defendant stated that three attempts had been made to deliver the parcel.  The claimants customer waited in for four days to receive the delivery but no delivery was attempted. There was no communication with the claimants customer.  Despite many web chats and emails the parcel was not delivered and on the Parcel2Go website it stated that the customer had refused delivery. This was not true as no delivery had been attempted.  I was informed that the parcel was being returned to me but after waiting three weeks was informed by Evri that the parcel was lost. I was offered compensation of £20 + shipping fee which I refused and after sending Parcel2Go a Letter of claim this was increased to £75 which I also refused. It is clear that the defendant is responsible for the loss of the parcel as they did not act with reasonable care and skill when handling the claimants parcel, contrary to section 49 of the Consumer Rights Act 2015. The claimant therefore seeks £370 in respect to the value of goods plus court costs. I thought it might be better to use the CRA rather than the Supply of Goods and Services Act as we are sole traders - is this correct?
    • No new development, I'm afraid. The last update I received was a letter from the court, advising that the case had been transferred to Croydon County Court.
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    • Hi, I am aware there’s been few threads about this already but just wanted to confirm information on my case. I was with Village gym last year(2023) on initial 6 month usual contract they do, I lost my job and due to that I couldn’t afford to pay for gym nor I had any motivation to go to gym at that time so they sent me arc phone message in September 2023 that I owed them £140 so I paid them back on instalments in 2 months time.  Then I started receiving new years deals in December 2023 and I decided to give them a call but they never mentioned anything about 6 month contract or anything, only that it would be monthly rolling contract and I paid them for 2 months and then I realised both months they charged me £59 instead of £38 they offered me on the phone when I mentioned that I am still student, even though before I was paying £43 a month in mid 2023. I spoke to gym entrance lady and she said I should give a call to gym on the phone number so I did and whoever answered said they’ll pass my info to manager and he will give me a call back in 24 hours, of course no one called me back so I called again and they said same thing. And of course once again no one got in touch with me so I got tired of them charging me more than they should and decided to cancel my direct debit and stopped going there as I got new job with rotation shifts which is not good for me as I cannot visit gym after I finish at 10pm every second week.  And now in April I received arc message saying this :  Also they have my old flat address where I used to live. What is the  best thing to do for me please? Thank you!
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Tesco Credit Card CCA


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Hi,

I have this CCA from Tesco's that I believe is not enforceable

I have tried searching for a that I have seen along the lines of thank you for the CCA but thats not enforceable but I cannot find it

does anyone have a link to it or something similar?

Thanks in advance

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If thats all they sent, then its likely not compliant. However, that depends on the date of the original agreement. If its pre april 2007 then its definitely not compliant.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Dx100 – Instructions on uploading pdfs

 

scan the required letters/agreements/sheets

as a picture file

remove all pers info inc barcodes etc using paint

but leave all figures and dates.

go to one of the many free online pdf converter websites

convert the image to pdf format.

or ir you have PDF as an installed printer drive use that

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

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Thats definitley not compliant, plus theyd need the original anyway to enforce it. Including all terms at inception, any major changes during the period, and terms at closure.

 

Who supplied this? tesco or a DCA?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Well, its not compliant. Theres no T&c's from inception, any changes etc. Like i said. Theyd need the original. Not just a cobbled together app form.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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They're trying it on, IMO.

 

 

I've got one from Tesco from the year 2000.

 

 

I simply stopped paying it.

 

 

They've tried phoning me a gazillion times but I have a call-blocker and I've blocked them.

 

 

They're written to me a gzillion times too, eventually threatening the usual hell & damnation. I ignored them.

 

 

They kept adding interest but eventually they sent an offer to settle for the original amount minus all the extra interest they added.

 

 

Seasoned Caggers will know what that means :-) I ignored that too.

 

 

I'm waiting to see what happens next.

 

 

I've been phoned by Fredricksons, I assume about this though it might conceivably be about another one, but I've blocked them too.

 

 

Tesco defaulted me obviously. I can live with that.

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As it stands, it does not comply with the requirements of s78(1) for the reasons others have given

 

And s78(6), would currently apply

 

Hovever, I would not be chasing it, as they could remedy at anytime simply by including

 

in a new return the t&cs at inception and the t&cs at closure ( for s78 purposes)

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They can't reconstitute. They need the original. Not a mocked up copy.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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they can recon to satisfy the requirements of s78, provided it is a true copy

 

and we are talking s78 here, which is only an information request

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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You mean if you were a DCA or the OC you wouldn't be chasing this? Assuming not, if Tesco sent along a set, two sets even, of T&Cs, how would they establish that these were related to the agreement in question?

 

if they certify it to be a true copy, it would be up to you to show why it is not

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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They can give you it as info. But if they wanted to use court, they need the original. Post 2007 they can just mock up a copy.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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as regards this particular agreement, if tesco were to resupply

along with the correct t &cs, the app form does contain all the pt,s

 

and imo you would have extreme difficulty in defending

 

and it will not take alot to match a 2005 agreement

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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the requirements to fulfill your request

 

The copy agreement

 

CONC 13.1.4

01/07/2014

FCA

 

(1) The copy of the executed agreement should be a 'true copy' of the original. However, as confirmed in the case of Carey v HSBC Bank plc [2009] EWHC 3417 (QB), in this context the term 'true copy' does not necessarily mean a carbon, photocopy, microfiche copy or other exact copy of the signed agreement. There is no obligation to provide a copy which includes a copy of the signature.

(2) The firm can reconstitute a copy. It can do this by re-populating a template of the relevant agreement form with the details of the specific agreement taken from its records. If the firm does provide a reconstituted copy, it should explain that that is what it has done, to avoid misleading the customer that this is a contemporaneous copy.

(3) The terms and conditions should be those applicable at the time the agreement was executed. The name and address at the time of execution must be included.

(4) The reconstituted agreement should contain a heading prescribed by the CCA and any relevant cancellation notice.

(5) If the reason why no copy is given in response to a request under these sections is that there never was an executed agreement, the firm should acknowledge this in its response.

(6) If the agreement has been varied, the duty is to provide not only a copy of the agreement as originally executed but also eithera) a copy of the latest variation given in accordance with section 82(1) of the CCA relating to each discrete term of the agreement which has been varied; or,

(b) a clear statement of the terms of the agreement as varied.

 

(7) Further, section 180(1)(b) of the CCA and regulation 3(2) of the Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983 expressly allow certain matters to be omitted from the copy. There may be excluded from the copy of the executed agreement to be provided under these sectionsa) any information relating to the borrower, hirer or surety, or information included for the use of the lender or owner only, which is not required to be included by the CCA2 or by2 any regulations made under the CCA as to the form and content of the agreement;

(b) any signature box, signature or date of signature;

© in the case of pawn agreements, any description of the article taken in pawn.

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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I thank you but I knew that, oh Imp, I was hoping for an explanation from the ageing Rouge, who seems to be hinting at something else :-)

 

in answer to your question, referring to court action, rather than just a s78 reply

 

It would probably be accepted by a Court if a senior member of staff working for the bank in their records dept

 

gave evidence to the court that there was a credit agreement in the banks records,

 

and which type of credit agreement in use at that time ,

 

and their records show that ?? % rate of interest would have applied and the credit limit was £????

 

that a Court is likely to accept such evidence

 

unless there is a positive assertion coming from the debtor as to what he/she ,did or did not sign.

 

Having said that, there are often ways of proving the agreement the bank says is a “true copy” is in fact not a true copy

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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what does you credit file say?

when was your last payment?

 

 

as this is still with the OC

I'd be a wee bit careful here.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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So the assumption that most pre-2007 agreements are un-enforceable is wrong

along with the assumption that pre-2007 court cases cannot proceed without production of original agreement.

 

That seems a fair bit different to a lot of what I have read especially that I have always believed

re-constituted agreements were not acceptable for pre-2007

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