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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PIP claim /DLA renewal


fletch70
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As a side note from your posts is that you stay most nights what do you mean by this? Do you sleep over most nights or stay till your partner goes to bed then you go home?

 

I ask this because you could be opening a whole new can of worms here...

 

Also as to your bills and financial arrangements how many bills are registered at your partners address?

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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All my bills are registered at my address including my uni address. All my partners bills are at his address including work address. Neither of us are registered as next of kin.

 

As for sleeping arrangements, that is my concern.

Any opinion I give is from personal experience .

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The reason for the delicate enquiry was to find out how many nights a stop over happens so to speak. The DWP have rules regarding this arrangement sorry for asking.

 

Also it could be that it could be seen as they could be a sort of carer and checking on you at least once a night for at least 20 mins but I'll say no more on this sorry to offend... you can look this up yourself to see what I mean...

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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i don't know if this applies as I have only experience claiming ESA but like ESA I would think get supporting medical evidence especially from your GP letter stating the same descriptors your trying to work out in order to score high enough in your PIP appeal though from your knowledge on ESA as seen on other threads im sure you already know this best of luck

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fletch, have you looked the living together as husband and wife or civil partners rules? Here's a link to the decision maker's guide page with the link in case it helps.

 

https://www.gov.uk/government/publications/decision-makers-guide-vol-3-subjects-common-to-all-benefits-staff-guide

 

HB

Illegitimi non carborundum

 

 

 

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Ok to give you an idea as to why I asked what I did ok.

 

My daughter stays with me often. My daughter is family obviously, but she can get a reduction in CT and or get carers allowance. But could this be seen as living here as she also has her own home too. That answer is no because of her role as carer. This also helps with DLA as I need overnight care. Can you now see what I was saying and asking?

 

It only matters if the relationship is seen as living together as a married couple for the purposes of claiming benefits. If this is seen as such this could cause issues...

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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I have read some of the link provided

 

As I see it

 

We each have our own property ( one rented one owned)

Each person has all their bills attached to their own place

The furniture etc in each property is owned by the person whose property it is i.e All my possessions are stored in my flat , all my partners possessions are in his

 

There are of course some items that are mine and stay at my partners e.g toothbrush, shaver, a few clothes and any current books that i am using

 

I can not be a member of two households (according to the rules) and as my property is in my flat for which I pay bills etc we can not be seen as living together

 

Does anyone disagree

 

On another note I have received the decision

It seems that they have taken the statement by the HCP i.e can cook beans on toast and don't have physical disabilities along with the fact there is no specialist or nutritionist advice I am able to cook-go figure

 

Anyway i will be writing my appeal over the next two days

 

Would it be appropriate to post it on here when it is done for constructive input?

 

I am not going to elaborate on my living arrangements just as RMW suggested talk about when I have proper meals and if I can phrase it correctly as mikeymack suggested

 

mikeymack, there are reasons why I can not PM - I am sure Citizen B would elaborate if you asked , let's just say i am not the messiah i was a very naughty boy

Any opinion I give is from personal experience .

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Happy to proof read in due course.

 

I'm apparently very adept at providing just the right information to encourage someone to make the assumption that will benefit me the most whilst being totally and absolutely honest.

 

ATOS, Maximus, Captia and DWP seem to love making assumptions, so I'm just helping them along a bit.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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MR decision uploaded as requested.

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Thanks Citizen B

 

Here is a draft of my appeal letter

I am not sure about the bathing question , if it looks as if I am using a scatter gun approach then i will leave it out.

While i do suffer social anxiety and only make familiar journeys i do not think that it is worthwhile following the mobility route

 

I would like to appeal against my decision to refuse Personal Independence Payment .

 

My appeal is based on two grounds as I believe the evidence and decision on all other grounds has been appropriate.

 

Ground 1

Preparing and Cooking Food

 

I do not believe that the decision maker understood my problems with preparing a meal. Firstly the only question the assessor asked me was whether I could cook beans on toast ,I do not believe that this is what the legislation intended when it described a simple one course meal from fresh ingredients. I did try to raise this with the assessor and again in my request for a manadatory reconsideration but was told by the assesor that this was the definition he had been given.

 

In reality the cooked meals that I eat are either meals paid for , usually at college or cooked for me by my partner. All other meals are snacks such as snack soup, pot noodles, cereal etc. The reasons that I do not cook are several fold

1. I lack the motivation to cook and just can not face the struggle of preparing the food as needed. When I arrive home from University I am emotionally and physically tired which means that for some time I just do not have the will to cook.

2. In the past when I have used a cooker I have either left the hob or oven on long after it is needed. I have had to contact a neighbour to go into my flat to check if the oven was left on because I had left the flat and could not remember. When with my partner I have left the gas hob burning which has been found some time later.

3. Eating meals , although important in management of my diabetes frequently exacerbates my I.B.S. I usually have to use the toilet several times soon after eating a meal although there is no way to predict this. As a result I do not eat breakfast before I leave for University or meals when I know I have to leave the house. My IBS has caused me some great embarrassments due to eating and I have now had to modify my eating and life to cope with this.

 

 

 

Ground 2

Bathing and Showering

 

While I admit that I am able to use the over bath shower at home I must point out that I have a non slip matt in the bath so that I don’t slip and that the bath has handles which I use when getting in and out of the shower.

 

When I am at my partners there are no shower facilities and the bath does not have handles, as a result he helps me out of the bath most times. This is because I slip and fall back into the bath without help.

I must stress that I never have a bath when I am alone

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Any opinion I give is from personal experience .

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You need to quote the criteria you think you meet. You then need to explain why you meet it and examples. Because some of the criteria you refer to, says something about help from another person, (ie, there's something about supervision / assistance when cooking) I'd also explain how a person would help. So, you said that you sometimes leave the oven on, therefore, you'd need someone to check that once you've finished cooking your meal, that you've turned the oven off.

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Thanks HB

 

Since that sticky was written I think things have changed a little in that I need to download a form from the internet , fill it in and send it off. The contents of the appeal wording however seem to be great. I will try to get something better written up over the next day or two. I know at least I can input it into the document before I print it off.

 

There is clearly an art to this that i do not have

Any opinion I give is from personal experience .

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Where would I find the internet form please, fletch?

 

The stikky template is based on my own appeal a while back, there are others online. My OH did a lot of the work researching the DWP's rules and descriptors and using their own rules against them. I went through the Atos report on me and highlighted where it was wrong or contradicted itself and that was the basis of my appeal. I won. :)

 

HB

Illegitimi non carborundum

 

 

 

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fletch, I'm a bit tied up for the next day or two but haven't forgotten my offer to help. I'm with HB that you need to expand your statement and include the actual descriptor which you feel you meet. It's almost like talking to an idiot and taking them step by step through the process, eg. this is the descriptor I meet, this is the condition/effect of the condition that causes it, this is why I need the aid/help, this is what would happen without it, this is how often. Remember the 50% rule - you must need the help more than 50% of the time, and particularly remember the 'reliably' criteria. It would help enormously if you were able to expand on why you wouldn't meet each of the reliability criteria without the help/aid.

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RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Thank you both so much. i am up to my eyeballs in writing an essay at the moment on the charming(but fascinating) subject of the Holocaust but I am giving myself a day off tomorrow so will work on a much more in depth letter.

 

HB I have been to tribunal before on several occasions both for myself and my late estranged wife and always won until the last one. It is of course much harder to get them to believe the person concerned than say an estranged wife. I absolutely hate it as trying to tread that fine line between explaining how it affects you and exaggerating the effect is incredibly difficult. Sometimes I think I should just make it up but I know that it is a silly idea.

Any opinion I give is from personal experience .

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Hi Mikey

 

I have been told, within the last year so current I imagine that even when a submission is made to tribunal the DWP can amend their decision

 

What I find incredible is that they have used the fact that there is no dietician or expert on my case, clearly that may be the case if I had a chronic eating disorder or maybe terminal illness however I am talking about cooking a meal . That will be brought up in my appeal.

 

As I said I hope to get onto it tomorrow

Any opinion I give is from personal experience .

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What you have not been told or have queried something that is known as a substantial meal. Please check this out. The reason for this is that beans on toast is a snack and not a MEAL.

If I have been of any help, please click on my star and leave a note to let me know, thank you.

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