Jump to content


  • Tweets

  • Posts

    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

HELP! XMAS Claim from CABOT / WRIGHT HASSALL CLAIM for old EGG Card


gforce2k
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2971 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 167
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Ok thanks Andy, so anything disclosed later cannot be relied on, has to be now or never

(I think that's what you were saying?)

 

cheers,

gf2k

 

Disclosed later ? later than what?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Disclosed later ? later than what?

 

Sorry, disclosed later than/after Standard Disclosure today.

I understand there is a running requirement to disclose right up until the trial hearing?

If so I imagine there must be a mechanism in place to file/submit/disclose new docs that come to light even after the Standard Disclosure deadline?

 

thanks

 

gf2k

Link to post
Share on other sites

Okay with you...well its called a Supplemental Disclosure...but it has to be by application with fee and consent of the other party and it will require a further witness statement (supplemental)

 

So tricky and costly

 

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part31#31.13

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Okay with you...well its called a Supplemental Disclosure...but it has to be by application with fee and consent of the other party and it will require a further witness statement (supplemental)

 

So tricky and costly

 

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part31#31.13

 

ok thanks Andy, back to you later if I have any other questions.

Cheers,

gf2k

Link to post
Share on other sites

Hi Andy,

I had terrible issues submitting my N264,

 

 

I completed it in good time but couldnt print it until yesterday at the library as my home printer didn't work.

 

As a result I had to email but it didn;t allow electronic signature so I still had to find a way to print it.

 

I downloaded the completed N264 to a usb and took it to the library

but their systems didn;t recognise it,

the N264 was blank and I was stuck at the library with an hour to go and no information to complete a new one.

I couldn't get back home in time

 

 

the only way I could redo the N264 was get my wife to send photos of the completed version on my pc at home.

 

She did this and I re-typed the form, printed it, signed it and re-scanned it

but throughout this the library system kept logging me out repeatedly and closing what was working on

so although I did finally email the court and WH it was pretty much dead on 4pm so slightly over time when they got it.

 

I've emailed a letter to the court tonight with a full explanation of the technical issues/extenuating circumstances which were a comedy of errors,

but I don't know if it'll do any good.

 

Am I scuppered irrevocably or is it possible the court will take into account those circumstances

and the fact that I'm LiP without the financial & technical resources of a solicitors?

 

Frustrated.:mad2:

Thanks,

GF2k

Link to post
Share on other sites

N265 GF...dont worry time is not as critical as the actual Witness Statement and Disclosure itself.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Thanks for coming back to me so quickly Andy,

That's good to hear but I'm going to go back to the library to scan/copy their receipt from yesterday and also print a hardcopy of a Screen Print of the printer problem.

 

Oops, N265, noticed that this morning too so corrected my letter, I'll email it again with everything when I have the receipt scanned in and print it off at the library too.

 

If I take that all in to the Court and submit it physically over the counter will that be dealt with/seen by the judge quicker than my emails?

I understand emails and post are usually running 10 days behind due to the backlog but perhaps over the counter is different?

 

Thanks,

gf2k

Link to post
Share on other sites

GF the N265 is between you and the claimant only in the main...the court will not be too concerned what is actually on that list...as long as disclosure happens at the appropriate time.

You must serve copies on the court of your actual disclosure and witness statement

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Thanks Andy should i just send everything voluntarily to save time?

 

If this were smalls claim track I would say yes GF...but as we are in Fast Track you must follow the directions.

 

Disclosure List by xxxxxxx

 

Disclosure exchange by xxxxxxxxx

 

Witness Statement by xxxxxxxxx

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Thanks Andy,

My concern is that WH may use my being 3 mins over to use this strike out my defence.

The Order has a warning in bold at the top:

Warning: you must comply with the terms imposed upon you by this order otherwise your case is liable to be struck out or some other sanction imposed. If you cannot comply you are expected to make a formal application to the court before any deadline imposed upon you expires.

 

Also, when I got their N265 last week they had enclosed the only document in their Disclosure List that I had not already received, so i have nothing to request now.

 

Surely I may as well do the same proactively to be safe? They will most likely ask for the docs anyway this week (they have until next Monday) and at the least if I file everything in the list proactively it will dissuade the court from agreeing to any application they may make to Strike out?

 

Surely I won;t be penalised for providing everything voluntarily?

 

Thanks,

Gf2k

Link to post
Share on other sites

Well visa versa they may not require anything you have on your list...the 265 as stated is not a stringent part of the directions...in fact some parties do not even use it in Fast Track.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

I understand it's not the done thing, in fact it's overkill but the letter of the Order hasn't been adhered to so I'm thinking overkill might help mitigate the risk of Strike Out on a technicality.

 

If I was in their position I would try any opportunity to Strike out given that there is a clear warning in the Order but do you think the court would see that as overkill on their part given that the 265 was only 3 minutes late, albeit by email?

 

I know it's my own little storm in a tea cup but I'd rather go overboard to be safe, I just keep remembering how unforgiving the judge was.

Link to post
Share on other sites

I personally would leave it...sanctions imposed for a 3 min delay on a N265 exchange...you would be the first ever GF:-)

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

I personally would leave it...sanctions imposed for a 3 min delay on a N265 exchange...you would be the first ever GF:-)

 

Thanks Andy, at least I'm ready for any request which may reach me tomorrow. fingers crossed...:-)

Link to post
Share on other sites

Hi Andy/everyone,

An update and some questions if anyone can help please:

 

Disclosure

I've had no bounceback from WH's email address after submitting my N265 Disclosure List on Monday, but also no confirmation of receipt which I find odd/worrying.

I've still not sent any hardcopies, money is extremely tight so posting hardcopies (which I have to pay to produce too) means I can't unless absolutely unavoidable, however I'm wondering if I need to send hardcopies today to be safe?

 

Less urgently but also important some questions that may affect my Witness Statement:

Interest:

Since C@b0t bought the balance from egg c£14k in 2009 they have added interest "at a rate of 12% per annum on a simple basis." so they estimate now c£22k with legal costs.

This is despite not providing a Signed agreement at any time for an account opened in May 2004.

Do I have grounds to dispute this interest given the account is in dispute?

 

No Signed Agreement

I have always understood a signed agreement is needed for pre-2007 agreements but they seem to think not?

Could anyone clarify what the limits of this defence might be for me?

 

Many thanks everyone,

gf2k

Link to post
Share on other sites

" Less urgently but also important some questions that may affect my Witness Statement:

Interest:

Since C@b0t bought the balance from Eggicon c£14k in 2009 they have added interest "at a rate of 12% per annum on a simple basis." so they estimate now c£22k with legal costs.

This is despite not providing a Signed agreement at any time for an account opened in May 2004.

Do I have grounds to dispute this interest given the account is in dispute?"

 

Given that the account has been terminated...how can they add interest ?

 

A reconstituted is fine with regards to complying to a section 77/78 request.....but if the agreement is pre 2007 they need the signed executed agreement to enforce it in Court

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Thanks Andy,

That's very much my view but WH are increasingly firm that it's reasonable for their client to charge interest and that they only need reconstituted docs.

As regards Termination would a "Your Egg Card account has been cancelled...", cut up your cards etc. letter be sufficient?

As regards Signed agreement what point of law may I quote in future/on my WS?

 

One last thing...WH have drafted a letter to request docs from my disclosed list but haven't sent it yet (apparently pending approval?) and the deadline is monday for requests to be in.

Their rep may give me a call to go make the request verbally.

Is this acceptable or is it a strict enough deadline that I should try an application to strike?

 

thanks,

gf2k

Link to post
Share on other sites

Okay here is an upload which will tell you all about enforceability and section 77/8 requests...so glean from this what ever you need for your ws.

 

Guidanceonsections77_78_79oftheConsumerCreditAct1974.pdf

 

Parties are encouraged to discuss and agree disclosure so its fine to proceed with that.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

thanks Andy, I'll have a good read through but just on the question of the letter is cancellation essentially termination?

if as I hope it is then do I need to try to include it in disclosure in some way or is referring to cancellation in my WS enough?

 

cheers,

gf2k

Link to post
Share on other sites

As regards Termination would a "Your Eggicon Card account has been cancelled...", cut up your cards etc. letter be sufficient?

 

 

I would say that any reasonable person would be under the impression that their account had been terminated - yes !

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

thanks CB,

Egg definitely stopped charging interest from that point yet as soon as C@b0t bought the debt 3 years later they started to add interest.

Their claim includes c£6k+ interest which from what you and Andy have affirmed they have no right to charge.

 

Is this a potential claim killer or just a negotiation point?

Either way do I have to present the letter to prove the point? it isn't in the disclosure list.

 

Cheers,

gf2k

 

 

 

Also CB I'd appreciate your view regarding

Link to post
Share on other sites

Also CB I'd appreciate your view regarding the signed agreement question.

Particularly if you know what case law I could quote to shut them down?

 

At the CMC their rep only provided reconstituted agreements but the judge lapped it up saying that it was a long time ago and the court accepts that sometimes in these situations original documentation gets lost/can't be found, the docs are all that the claimant has been able to find so they are acceptable...which completely contradicted my understanding.

 

Thanks,

gf2k

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...