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    • Danny - point taken about the blue paragraphs.  Including them doesn't harm your case in any way.  It makes no odds.  It's just that over the years we've had judges often remarking on how concise & clear Caggers' WSs have been compared to the Encyclopaedia Britannica-length rubbish that the PPCs send, so I always have a slight preference to cut out anything necessary. Don't send off the WS straight away .. you have plenty of time ... and let's just say that LFI is the Contract King so give him a couple of days to look through it with a fine-tooth comb.
    • Do you have broadband at home? A permanent move to e.g. Sky Glass may not fit with your desire to keep your digibox,, but can you move the items you most want off the digibox? If so, Sky Glass might suit you. You might ask Sky to loan you a “puck” and provide access as an interim measure. another option might be using Sky Go, at least short term, to give you access to some of the Sky programming while awaiting the dish being sorted.
    • £85PCM to sky, what!! why are you paying so much, what did you watch on sky thats not on freeview?  
    • Between yourself and Dave you have produced a very good WS. However if you were to do a harder hitting WS it may be that VCS would be more likely to cancel prior to a hearing. The Contract . VCS [Jake Burgess?] are trying to conflate parking in a car park to driving along a road in order to defend the indefensible. It is well known that "NO Stopping " cannot form a contract as it is prohibitory. VCS know that well as they lose time and again in Court when claiming it is contractual. By mixing up parking with driving they hope to deflect from the fact trying to claim that No Stopping is contractual is tantamount to perjury. No wonder mr Burgess doesn't want to appear in Court. Conflation also disguises the fact that while parking in a car park for a period of time can be interpreted as the acceptance of the contract that is not the case while driving down a road. The Defendant was going to the airport so it is ludicrous to suggest that driving by a No Stopping  sign is tacitly accepting  the  contract -especially as no contract is even being offered. And even if a motorist did not wish to be bound by the so called contract what could they do? Forfeit their flight and still have to stop their car to turn around? Put like that the whole scenario posed by Mr Burgess that the Defendant accepted the contract by driving past the sign is absolutely absurd and indefensible. I certainly would not want to appear in Court defending that statement either. --------------------------------------------------------------------------------------------------------------------------------------------------------- I will do the contract itself later.
    • Yes - ignore. Because of another MET victim today I looked at all our MET cases back to June 2014 ... yes, 10 years. They have never dared take a motorist to court and argue their case before a judge.  They have started the odd court case, but as a means of trying to intimidate the motorist into coughing up, when the motorist defended and refused to give in it was MET who bottled it and discontinued.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Coop


Laura Cooke
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She may be entitled to a repair or replacement if you can prove that the frame snapping is from a manufactering fault, and not accidental damage or misue. (i.e you putting to much force on it and it breaks).

Your first step will be to contact the company you brought it from, to see if they can offer anything

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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Not sure on rules about purchases but my daughter-in-law had a twin puschair in July 2005 from the Co-Op it as snapped on the frame can she do anything? or is long past this?:rolleyes:

 

Under the sale of goods act goods must be "merchantable quality" and "durable". These are part of your "statuatory rights", irrespective of any guarantee offered.

 

The interpretation of these depends on the type and cost of the goods, amongst other things.

 

I assume that the guarantee is one year? The question is basically this: For what was paid for the pushchair, would you expext it to last longer than 15 months?

As an example, imaging a common household item, like a kettle. Now, you can pay anything from £5 to £50 for a kettle. Now, while a £5 kettle may only last a year, it would be reasonable for a £50 kettle to last longer, irrespective of the guarantee.

I hope this helps.

Jeremy

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Hi Laura,

 

The most important thing to remember is that the contract of sale is between you and the co-op, so make sure they don't try and refer you to the manufacturer.

 

Also, you may find it helpful to write to head office if you don't get any joy at the store. I am sure that a lot of shop staff are not aware of customers statutory rights.

 

Jeremy

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Jeremy

 

I emailed them last night put all the bits in about statutory rights etc and had a reply this morning to say they are looking into it will keep you posted much obliged for the help and advice

 

Pleasure Laura. Good Luck!

 

Jeremy

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  • 2 weeks later...

Not had chance to reply to anything hubbie rushed in hospital Thursday, Coop have asked her to get the twin puschair back to them for inspection they say they are under no obligation to do anything if they don`t want to, now they have to see how to get the puschair there as they have no transport and I`m not around to help at moment

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  • 2 months later...

No joy with this cannot fit the twin pushchair into my car to take it back to heavy to carry about by bus so looks as if Coop have won this one, and annoying thing is one grandchild is having to walk everywhere as only afforded one cheap replacement buggy

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They would be within their rights to ask to examine the product to ensure that it is a manufacturing fault I'm afraid. All you can do is explain the circumstances and ask if they would be prepared to send someone out to look at it. How far away is the shop where you bought it from your home?

Please note I'm not insured in this capacity, so if you need to, do get official legal advice.

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