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    • if the agreement was taken out jan 23, then she has not reached the 1/3rd mark so the car has not become protected goods under the consumer credit act.  this puts her in a very very vulnerable position regarding ever keeping the car....whereby once they have issued a default notice they can legally send a guy with a flatbed (though they are NOT BAILIFFS and have ZERO legal powers) to collect the car.  if the car is kept on the public highway then they can simply take it away and she will legally owe the whole stated amount on the agreement AND lose the car. if it's on private property i'e like a driveway, ok they shouldn't take it without her agreeing, but if they do, it's not really on but its better than a court case and an inevitable loss with the granting a return of goods order. are these 'health reasons' likely to resolve themselves in the very short term (like a couple of months?) and can she immediately begin working again ? i'e has she got a job or would have to find one?  answer the above and we'll try and help. but she looks to be between rock and a hard place . whatever happens she will still have to pay the loan off...car or no car....unless you can appeal to the finance company's better nature using health reasons to back off for xxx months.
    • no need to use it. it doubles the size of the thread and makes it very diff to find replies on small screens too. just like @username it - sends unnecessary alerts to people. everyone that's posted on your thread already inc you ...gets an automatic email alert when someone else posts.
    • Hello all,   I ordered a laptop online about 16 months ago. The laptop was faulty and I was supposed to send it back within guarantee but didn't for various reasons. I contacted the company a few months later and they said they will still fix it for me free of charge but I'd have to pay to send it to them and they will pay to send it back to me. The parcel arrived there fine. Company had fixed it and they sent it via dpd. I was working in the office so I asked my neighbours who would be in, as there's been a history of parcel thefts on our street. I had 2 neighbours who offered but when I went to update delivery instructions, their door number wasn't on the drop down despite sharing the same post code.  I then selected a neighbour who I thought would likely be in and also selected other in the safe place selection and put the number of the neighbour who I knew would definitely be in and they left my parcel outside and the parcel was stolen. DPD didn't want to deal with me and said I need to speak to the retailer. The retailer said DPD have special instructions from them not to leave a parcel outside unless specified by a customer. The retailer then said they could see my instructions said leave in a safe space but I have no porch. My front door just opens onto the road and the driver made no attempt to conceal it.  Anyway, I would like to know if I have rights here because the delivery wasn't for an item that I just bought. It was initially delivered but stopped working within the warranty period and they agreed to fix it for free.  Appreciate your help 🙏🏼   Thanks!
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Workman never supplied carpets after deposit paid for carpets


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A flooring contractor undertook some work fitting a wooden floor for us, and agreed to supply carpets. We paid in full for the floor which he fitted as agreed. And a deposit for the carpets of a thousand pounds. To cut a really long story short he never supplied any carpets and the floor lasted a month before buckling and peeling away. As a result we are taking him to the small claims court to recover the money, but are now concerned that because we are suing the individual rather than the company he owns - he may wriggle out of it. His defence is merely that he never received any money from us or entered into any contract! (Even though we paid to the company account via bank transfer. We are feeling pretty desperate so any help greatly appreciated!

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Hello there,

 

Do you have anything in writing from them at all?

 

We never received a written acknowledgement of the works in terms of a formal contract, but there is plenty of e-mail and text correspondence that refers to the works to be carried out. E-mails discussing dates, e-mails where he requests funds are paid, as well as an e-mail saying that he cannot fit carpets before Christmas because they aren't in stock. We also have a letter he has written when he says that he isn't going to rectify the problem because he doesn't think it's his fault, and declaring that he does intend to return part of our carpet deposit when he sees fit. It's now completely extraordinary that he is saying he never received anything - when we have a bank statement to prove it, but I fear he is so dishonest, that any way of getting out of it he will. Especially if somehow we should have put the name of the company rather than the contractor on the claim. Any thoughts very gratefully appreciated.

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A person can't be dissolved to avoid any outcome as a company can. Should you win, and it seems as if you have enough evidence, and he refuses to pay, you can get bailiffs involved to visit his home and take possessions or his car.

If the amount owed is £750 or more, you can file to make him bankrupt.

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As you paid the company bank account, that would be a reason for him to say you should have sued the company and not him personally. But it is really up to him to raise it as an issue. If he wanted to use this argument he should have said so in his Defence. If he tries to make this point in court, you can explain your side of the story why you think you contracted with the individual and not with a limited company.

 

Personally I'd let the small claims process continue. Usually you are much better off having a CCJ against an individual rather than against a company.

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As you paid the company bank account, that would be a reason for him to say you should have sued the company and not him personally. But it is really up to him to raise it as an issue. If he wanted to use this argument he should have said so in his Defence. If he tries to make this point in court, you can explain your side of the story why you think you contracted with the individual and not with a limited company.

 

Personally I'd let the small claims process continue. Usually you are much better off having a CCJ against an individual rather than against a company.

 

Thank you very much. We will proceed in that case. I really appreciate your advice.

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As you paid the company bank account, that would be a reason for him to say you should have sued the company and not him personally. But it is really up to him to raise it as an issue. If he wanted to use this argument he should have said so in his Defence. If he tries to make this point in court, you can explain your side of the story why you think you contracted with the individual and not with a limited company.

 

Personally I'd let the small claims process continue. Usually you are much better off having a CCJ against an individual rather than against a company.

 

I think he has raised it by saying he never received any money or entered into a contract. He's saying in effect the contract was with the company, the company received the money. Is there a particulalr reason you are suing him and not the company, e.g. evidence that the contract was with him in his personal capacity?

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