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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Non Refundable Car Deposit


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Hello,

 

 

I'm a new user here and looking for some help regarding a car deposit.

 

 

I put down a deposit (£700) on a Vauxhall Astra from a used car dealer in Surrey on Sunday. However the following day at 5.25pm I called to say I didn't want to go through with the purchase.

 

 

Dealer said I wouldn't get my deposit back as per the Vehicle Order Form I signed which states:

 

 

" Failure to take the vehicle an pay the aforementioned balance within the agreed time (which one was not written) will allow the seller to consider the contract repudiated, and where the sale is not the subject of a prospective regulated agreement under the Consumer Credit Act 1974 the sum deposited will be lost."

 

 

I would also like to highlight the fact that the cars MOT advise notes weren't rectified:

 

 

Brake light Indicator and Balled rear tire where not checked or rectified before being out on the fore court or test driven by me. These defects I highlighted later and told they would be completed.

 

 

The issues I have are that I notified them 1 day after the deposit was put down.

 

 

The fact that the car was put up for sale the very next day which leads me to think the changes weren't made.

 

 

Also I don't know how they can justify what the £700 covers them for?? admin fees maybe I'm not sure

 

 

I did request the bank to do a charge back but as I have signed the order form they can't help.

 

 

Any help regarding this matter would be greatly appreciated as I don't know where to turn.

 

 

Scott

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You have breached the contract - and it is clear that on the basis of their own terms that they have accepted your repudiation of the contract.

This means that they are entitled to deduct from you any administrative expenses and they must then refund you the rest.

They would have to account to you for any sums deducted and show that the money was retained was truly a reflection of their administrative losses.

I suggest that you send them a letter - deliver a copy by hand, if you can, explaining that you want your money back less their administrative costs - which they must explain to you - and that if they fail to do so, then you will start a County Court action against them in 14 days time.

Don't make this threat if you aren't prepared to do it.

On day 14, issue the claim. Use between then an now to read up on the process and to prepare your claim form.

 

It is easy and you will win.

Follow this link - small claims - to see a brief explanation of the procedure

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Thank you very much for your help on this. I very much appreciated it.

 

 

Can you advise if there is a letter template so I can request a breakdown of the admin fees just to make sure its clear and that it details everything needed to take forward for a legal claim? I have a feeling its not going to be £700.

If the dealer does supply a letter of the breakdown of fees within 14 days, how should I then proceed with this?

 

 

Thank you again for your help on this

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I would imagine that he would have difficulty justifying more than £50.

 

Please read the County Court guides to see what you should do. You need to do your homework and understand the steps.

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Hello

 

 

I have read and understand the steps. However I'm not fully converse in these sorts of matters.

 

 

Can you advise where I can locate a template for requesting the fees or what I need to make sure is in the letter I will be sending?

 

 

Would the letter be "a letter before action"

 

 

Once again I thank you very much for your help and just want to make sure everything is correctly put in case this issue goes further.

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Hi Pharoah1985, I don't think there is a "template " letter .

What BankFodder was saying is that you compose a letter and say that you are prepared to pay them for their admin fee but you would like a break down of that cost and the remainder of the monies returned.

You ask them to do this within 14 days or you will issue a small claim against them.

Keep a copy of your letter and proof of delivery.

Any ferther hassle come back here

 

Good Luck

F16

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  • 3 weeks later...

Hi

 

 

I have received a response from the car dealer in the form of a letter from a company called lawdata today?

 

 

They write on behalf of the car dealer stating the below:

 

 

We are instructed by our client with regards to the above vehicle which you agreed to purchase.

 

 

Please accept this letter as confirmation that if you fail to collect and pay for the stated vehicle within seven days from the date of this letter, then our client will consider you to be in breach of contract and will therefore withhold your deposit. Indeed, our client can also recover any additional losses that they suffer as a result of your breach.

 

 

Notwithstanding the above, entirely without prejudice or admission of liability and as a gesture of goodwill, our client is prepared to offer you a six month credit note to the valve of your deposit. This will be effective from the expiry of the above time limit, and can be used towards the purchase of another vehicle offered for sale and agreed by our client.

We trust this clarifies our clients position.

 

 

Sorry for writing the whole thing, just not sure what to do and wanted to make sure it is all there

 

 

Any advice????? thank you

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Hi

 

 

I have received a response from the car dealer in the form of a letter from a company called lawdata today?

 

 

They write on behalf of the car dealer stating the below:

 

 

We are instructed by our client with regards to the above vehicle which you agreed to purchase.

 

 

Please accept this letter as confirmation that if you fail to collect and pay for the stated vehicle within seven days from the date of this letter, then our client will consider you to be in breach of contract and will therefore withhold your deposit. Indeed, our client can also recover any additional losses that they suffer as a result of your breach.

 

 

Notwithstanding the above, entirely without prejudice or admission of liability and as a gesture of goodwill, our client is prepared to offer you a six month credit note to the valve of your deposit. This will be effective from the expiry of the above time limit, and can be used towards the purchase of another vehicle offered for sale and agreed by our client.

We trust this clarifies our clients position.

 

 

Sorry for writing the whole thing, just not sure what to do and wanted to make sure it is all there

 

 

Any advice????? thank you

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Theyve basicallya dmitted fault but are trying to pass it off as a gesture of good will. The without prejudice thing is because they dont want what they are saying to be heard in court.

 

Have a good read of post #2 and post #4. Youve got a bit of homework to do.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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