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Complaints about car finance commission


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We see a range of complaints about car finance agreements, covering things like the sale of the finance, the affordability of the loan, or charges applied. Our page on complaints about car finance covers the range of complaints we see.

This page focuses on how you can make a complaint if you are unhappy about commission paid by a lender to a car dealer (acting as a credit broker) when setting up your car finance agreement.  

You can also find out more about the temporary complaint-handling rules introduced by the Financial Conduct Authority (FCA) on 11 January 2024 relating to certain car finance complaints where a discretionary commission arrangement was in place.  

WWW.FINANCIAL-OMBUDSMAN.ORG.UK

How we can help if you have a complaint about the commission arrangements on your car finance agreement.

 

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PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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