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    • Laura, I was surprised that the Director said that you hadn't appealed twice. I thought that the letter you posted on 24th June was the second appeal and that was to the IAS. And they did say that there was no further appeal possible. Could you please explain how many times you appealed. I am going to read your WS now. PS  Yes I meant to say that the keeper did not have a licence therefore it was wrong of them to assume he was the driver and the keeper. Thanks for picking that up.
    • In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
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Natwest, Capquest and CCS Collect


chiefmegawatty
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Received an email reply this morning from CCS Collect. See below.

The reply is their response to me asking them to prove I made a payment in March

2013.

 

Good Morning,

Thank you for your email. We have referred your comments back to our clients to obtain details of the payment as requested. We will be in contact once this information has been received.

Kind Regards,

Correspondence Department

CCS Collect

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So basicailly they are lying and are trying to shift the blame. The normal thing that will happen now is it will go completely quiet and theyll sell the debt on, or theyll try their luck and use borderline fraud tactics.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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They are meant to yes, but a lot of the time they dont then claim it was an admin error when they are confronted. Lets see what happens next.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Received another letter from CCS Collect

 

 

stating that I made a payment of £5 on 14/01/2008 which is total rubbish.

 

They claim they obtained this information from their client Capquest.

 

However they have not provided any proof of any payment contrary to my previous email request to them.

 

They also claim that a further £5 was paid sometime after 23/05/2013 but they don't know exactly when.

 

Despite the fact my credit report showed a default date of 23/05/2007, they are now saying that the default date is 14/01/2008 !!

 

They state that therefore the account isn't statute barred and the balance is due and still payable.

 

I have a copy of my credit report from Feb 2013 that clearly shows a default entered by Capquest and the default date is 23/05/2007.

 

Maybe I should send them a copy as proof of the actual default date.

Edited by chiefmegawatty
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Sent a reply to CCS Collect as copied below.

 

Thankyou for your letter dated 19/12/2013 claiming again that the account isn't statute barred.

 

You now claim that I made a payment towards this account on 14/01/2008 which is news to me.

 

You also claim that a payment was made after 23/05/2013 which is completely untrue.

 

You previously stated that I made a payment on 28/03/2013 which is also untrue as you well know.

I therefore require you to provide conclusive and complete proof that any such payments were made.

Please provide details of method of payment, the place of payment, amount, date, any serial numbers etc.

I have never made any payments towards this alledged debt despite your accusations to the contrary.

In the event you have proof that I made these payments then simply take me to court.

 

You haven't got any proof because I have never made any payments, so why don't you just admit that

you have bought a lemon rather than bombard me with false payment accusations?

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Call their bluff and demand they PROVE the payment. Make sure they know that you are filing official complaints with the regulators.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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You SHOULD make a formal complaint so that you can then escalate it to the fos and also email the OFT to add it to their file. However I see your point about letting them get on with it. It is all about what works for you if I am honest, fighting these barstewards can be very stressful but if you are up to it then go for it.

 

Personally I tend to fight one battle at a time as its all I can take.

Any opinion I give is from personal experience .

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Just remember, you arent the only person they are doing this too. Thats why a full complaint is a must.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Take care and enjoy yourself

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Received an email reply from CCS Collect as copied below:

 

Good Morning,

Thank you for your email. We are sorry to hear that you are not satisfied with our response from our clients. We have referred your comments back to our clients, to request any further evidence that they can provide to us. The account will be held until we receive a response.

Kind Regards,

Correspondence Department

CCS Collect

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I'd tell them to take a running jump.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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so that didn't have any exact details

just tried it on

 

hohoho , little fleecers!!

 

COMPLAIN to the OFT etc etc

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I just wish CCS Collect would admit that they bought a statute barred lemon with no payments ever made to the account. However, I suppose that would mean them admitting they are liars even though they have proved that they are liars from their letters and emails. I suppose the real root of this problem is the Limitations Act implying that it's legally OK to chase statute barred debts. Perhaps the act should be amended to stop this from happening.

Edited by chiefmegawatty
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well it is

they can ask.

 

in Scotland after 5yrs its total extinguished.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I think that providing fake payment dates and disputing the real default date should be illegal. The law seems to be supporting obtaining money by deception and intimidation. On second thoughts, the Government do this sort of thing all the time so I assume it's OK.

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It isnt illegal, but it is unlawful. It is borderline illegal though, possibly attempting to obtain money through deception, but the regulators and government seem to fall for the old trick that it was a simple 'admin error'.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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