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Branded a liar by courier


technolight
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3 Months ago I ordered 2 backpacks , wont say from whom as its not their fault although they refuse to take any responsibility for the rubbish courier they use.

Had been working away from home for a week and came home to find a ticket from Myhermes saying parcel in wheelie bin ( a practice frowned upon by every other courier I use) well no parcel in bin , either stolen or the bin man just got an early xmas pressie , after 3 months , ( yes I was informed that Myhermes would take 90 days to investigate)

I received an e-mail today saying I had left a note on the door telling the driver to leave it in the bin. difficult since 1) I did not know what day it was getting delivered , 2) I was away from home so could not have left a note,And as far as they are concerned that's it end of story , they do not seem interested in my side. the true side of the story, no goods , no refund (as seller believes that it was delivered)

Anyone any ideas as what should be my next move.

Worst courier service ever , customer service does not exist ,

DO NOT UNDER ANY CIRCUMSTSNCES USE THIS COMPANY

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Seems a strange place to put a package ?

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