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    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hello!

 

I have a problem with my last employer, owner of the care home I worked for.

Due to certain mistake I've made I was put on garden leave, awaiting my disciplinary meeting.

On the day I had my disciplinary I provided the statement, prior to the meeting and gave my notice.

Chair of the meeting said they accept my notice, yet will go with the meeting as planned.

Although I provided mitigating circumstances I was found guilty and chair of the disciplinary hearing said 'had you not resigned we would sack you for gross misconduct'.

 

Few weeks after I received my final pay slip I opened it and BOOM - from my final wages a cost of £390 was deducted.

It stated is for the training.

 

I was working for that care home for over two months and was never given my contract of employment.

The training they provided was mandatory prior starting work in care setting and it was in-house training.

I don't agree with that charge and contacted CAB but after 1h20minutes on the phone they sent me to read some law documents from which I didn't understand a lot :(

 

I need the information - was the deduction of training costs in that case unfair?

Please, please help :) And in case it was unlawful for my ex employer to do so what legislation describes it?

 

Many thanks in advance!!

I have received great help from CAG on several occasions and contribiuted a bit. Did you? :ban::boink::madgrin:

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I don't give any advice as I am not at all qualified! I only express my views and ideas. :loco:

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Had you signed anything to say the cost of training was repayable if you left within X months? That's all that really matters.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Not to my knowledge. But as I said I have never received nor signed any contract of employment. Not sure if any training paragraphs were there.

I have received great help from CAG on several occasions and contribiuted a bit. Did you? :ban::boink::madgrin:

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I don't give any advice as I am not at all qualified! I only express my views and ideas. :loco:

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I think I would be brass necked enough to turn up on Monday and ask for 'a copy of my contract please'. You need it there and then and they must have a copy of the general contract of employment the use, so don't be fobbed of with 'we will post it to you'.

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A friend of mine just provided me with this: w_w_w.hse.gov.uk/pubns/law.pdf Point 4 says:

 

What employers must do for you:

Free of charge, give you the health and safety training you need to do your job.

 

As I only received mandatory health and safety in-house training, should I write to my previous employer and question training deductions? Sorry but couldn't post a proper link :(

I have received great help from CAG on several occasions and contribiuted a bit. Did you? :ban::boink::madgrin:

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I don't give any advice as I am not at all qualified! I only express my views and ideas. :loco:

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The law you are looking for is here: http://www.legislation.gov.uk/ukpga/1996/18/section/13

 

An employer shall not make a deduction from wages of a worker employed by him unless—

(a)the deduction is required or authorised to be made by virtue of a statutory provision or a relevant provision of the worker’s contract, or

(b)the worker has previously signified in writing his agreement or consent to the making of the deduction.

 

Curiously, unless we are talking about tens of thousands I understand it is now a bit cheaper to bring unauthorised deduction claims in the county court than through an Employment Tribunal.

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The law you are looking for is here: http://www.legislation.gov.uk/ukpga/1996/18/section/13

 

An employer shall not make a deduction from wages of a worker employed by him unless—

(a)the deduction is required or authorised to be made by virtue of a statutory provision or a relevant provision of the worker’s contract, or

(b)the worker has previously signified in writing his agreement or consent to the making of the deduction.

 

Curiously, unless we are talking about tens of thousands I understand it is now a bit cheaper to bring unauthorised deduction claims in the county court than through an Employment Tribunal.

 

It's actually the same, as you get the Tribunal fees back from the Respondent if a Judgment is given (£390 for an unlawful deductions claim).

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Just sent this email to my ex employer:

 

Dear Mr XXX,

 

I recently received my final payslip in the post.

On the payslip, dated xx/xx/xxxx, there is a deduction of £390.00 and it is stated that it is a 'Training Deduction'.

I must challenge that deduction and request a payment of the above sum in a reasonable time frame of 7 days.

 

I have contacted Citizens Advice Bureau and I believe that the mentioned Training Deduction made by YYY is unlawful.

The training that I have received from YYY was in-house training and it was required by law prior starting employment in a care setting.

Therefore w.w.w.hse.gov.uk/pubns/law.pdf point 4 applies:

 

What employers must do for you

 

4. Free of charge, give you the health and safety training you need to do your job

 

Also, regarding any deductions from wages, Employment Rights Act 1996 clearly states:

w.w.w.legislation.gov.uk/ukpga/1996/18/section/13

 

An employer shall not make a deduction from wages of a worker employed by him unless—

(a)the deduction is required or authorised to be made by virtue of a statutory provision or a relevant provision of the worker’s contract, or

 

(b)the worker has previously signified in writing his agreement or consent to the making of the deduction.

 

 

 

I would like to mention the fact that I was working for YYY for over two months.

In that time I cannot recall receiving nor signing a Contract of employment/Written statement of employment particulars.

 

Also I believe that after my resignation was accepted by YYY on xx/xx/xxxx my employment was ceased with immediate effect on that day and YYY did not follow the minimum notice period of one week, regulated by Emloyment Rights Act 1996.

 

You should be aware that it is unlawful to withhold payment of due wages without consent,by virtue of section 13 of the Employments Rights Act 1996.

Please accept this as formal notification that unless the full amount due and payable is not transferred into my account within 7 days of the above date,then I will pursue recovery in the Small Claims Court and be seeking costs.

 

In the alternative I will be seeking recourse by way of an Employment Tribunal.

 

I trust you will give this matter immediate attention,

 

And I got a response:

 

Hey XXX,

 

Thanks for your email.

 

I have had the sane response from the CAB a number of times, and as usual they have the wrong end of the stick.

 

Looks there was an error and you were not charged for your DBS, ISA First and badge.

 

I will confirm the increase sum in due course.

 

With kind regards,

 

 

What now? I feel like he's now trying to intimidate me :!:

I have received great help from CAG on several occasions and contribiuted a bit. Did you? :ban::boink::madgrin:

http://www.consumeractiongroup.co.uk/paypal.php?go=donate

I don't give any advice as I am not at all qualified! I only express my views and ideas. :loco:

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Yes, he is trying to intimidate you. The law on this is really very simple. Either they have an employment contract or a signed piece of paper which allows them to make deductions, or they do not.

 

He hasn't answered any the points you raise. Clearly he is not interested in debating the legal merits of the employer's position with you, so I am not sure you will achieve much by entering into an argument.

 

If it was me, I would write a very short email back which says nothing more than something like

Thank you for your email. I do not recall ever being provided with a copy of an employment contract or any other document authorising you to charge me for training. In order to avoid any confusion, please provide a copy of the document which you think entitles to make a wage deduction.

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Thank you for your email. I was never issued with a copy of an employment contract or any other document which was signed with agreement for you to charge me for training or deductions for DBS on termination of employment. In order to avoid any confusion and resolve this matter without need for me to seek legal redress, please provide a copy (including my signature) of the document which you believe entitles to make a wage deduction.

 

slight edit of steams advice, take your pick

 

These shysters may bring the need to to issue court proceeding before they give you anything i'd guess but if that is the response you got (and you didn't leave bits out) i'd also expect a judge to view it as intimidating unless they had plenty in black and white explaining deductions pre-employment

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Uhm I need a proper and adequate advice. Why would I leave any bits out?

I sent another email, pretty much a copy of what Steams wrote above and got a message back:

Of course. Not at the desk at the moment but happy to forward to you application form who h clearly states the terms of training

 

Never even heard of such document like terms of training in that company but hey ho - it is probably being produced now as we speak lol

 

Fed up with my last employer, going to CAB tomorrow with all my paperwork.

Also this week will have a meeting with a charity that deals with work related issues.

And definitely will give acas call on tomorrow.

 

I have given in so many times in my life. This time I will stand my ground and demand my rights to be respected.

I have received great help from CAG on several occasions and contribiuted a bit. Did you? :ban::boink::madgrin:

http://www.consumeractiongroup.co.uk/paypal.php?go=donate

I don't give any advice as I am not at all qualified! I only express my views and ideas. :loco:

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nataku, these helplines are badly stretched for resource. I am sure you do not need the help of 3 organisations; please just pick one!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Uhm I need a proper and adequate advice. Why would I leave any bits out?

I sent another email, pretty much a copy of what Steams wrote above and got a message back:

 

 

Never even heard of such document like terms of training in that company but hey ho - it is probably being produced now as we speak lol

Fed up with my last employer, going to CAB tomorrow with all my paperwork.

Also this week will have a meeting with a charity that deals with work related issues.

And definitely will give acas call on tomorrow.

 

I have given in so many times in my life. This time I will stand my ground and demand my rights to be respected.

 

Which is why I said in post #4 to go in and ask for a copy there and then.

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Thanks Atlas01, its a great amendment.

 

I think it is best to wait and see what the application form says before you steam ahead too much. Ultimately it is difficult for people to advise you unless they know what the application form says. The difficulty with these things is that it is easy to forget what you signed several months ago.

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The only reply I got so far is:

 

I'll confirm our position within the 28 day Acas guidelines.

 

What now? :mad2:

I have received great help from CAG on several occasions and contribiuted a bit. Did you? :ban::boink::madgrin:

http://www.consumeractiongroup.co.uk/paypal.php?go=donate

I don't give any advice as I am not at all qualified! I only express my views and ideas. :loco:

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Waiting 28 days for a response on this is not reasonable. I can see three options:

  • Accept it.
  • Write back explaining you are only looking for a copy of the document which allegedly shows you are liable for training costs. Not sure what 28 day limit he is referring to. In any event it should not take 28 days to scan in a copy of the application form and the ACAS guidelines state that grievances should be dealt with as "promptly as possible". Given that we are talking about unpaid wages it would be unreasonable to take 28 days to scan in a document.
  • Write back explaining that the deadline under the Pre-Action Protocol of the Civil Procedure Rules for bringing a court claim is 14 days, and you will proceed to issue a claim if no response is received in that time.

You might not want to be too aggressive if you will need a reference from them. Personally I would go for the second option but its your call.

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Thanks, will go for second option.

I have received great help from CAG on several occasions and contribiuted a bit. Did you? :ban::boink::madgrin:

http://www.consumeractiongroup.co.uk/paypal.php?go=donate

I don't give any advice as I am not at all qualified! I only express my views and ideas. :loco:

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sent this on the 15th September:

 

Dear Mr XXX,

 

I recently received my final payslip in the post.

On the payslip, dated xx/xx/xxxx, there is a deduction of £390.00 and it is stated that it is a 'Training Deduction'.

I must challenge that deduction and request a payment of the above sum in a reasonable time frame of 7 days.

 

I have contacted Citizens Advice Bureau and I believe that the mentioned Training Deduction made by YYY is unlawful.

The training that I have received from YYY was in-house training and it was required by law prior starting employment in a care setting.

Therefore w.w.w.hse.gov.uk/pubns/law.pdf point 4 applies:

 

What employers must do for you

 

4. Free of charge, give you the health and safety training you need to do your job

 

Also, regarding any deductions from wages, Employment Rights Act 1996 clearly states:

w.w.w.legislation.gov.uk/ukpga/1996/18/section/13

 

An employer shall not make a deduction from wages of a worker employed by him unless—

(a)the deduction is required or authorised to be made by virtue of a statutory provision or a relevant provision of the worker’s contract, or

 

(b)the worker has previously signified in writing his agreement or consent to the making of the deduction.

 

 

 

I would like to mention the fact that I was working for YYY for over two months.

In that time I cannot recall receiving nor signing a Contract of employment/Written statement of employment particulars.

 

Also I believe that after my resignation was accepted by YYY on xx/xx/xxxx my employment was ceased with immediate effect on that day and YYY did not follow the minimum notice period of one week, regulated by Emloyment Rights Act 1996.

 

You should be aware that it is unlawful to withhold payment of due wages without consent,by virtue of section 13 of the Employments Rights Act 1996.

Please accept this as formal notification that unless the full amount due and payable is not transferred into my account within 7 days of the above date,then I will pursue recovery in the small claimsicon Court and be seeking costs.

 

In the alternative I will be seeking recourse by way of an Employment Tribunal.

 

I trust you will give this matter immediate attention,

I have received great help from CAG on several occasions and contribiuted a bit. Did you? :ban::boink::madgrin:

http://www.consumeractiongroup.co.uk/paypal.php?go=donate

I don't give any advice as I am not at all qualified! I only express my views and ideas. :loco:

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So what should I write to him then?

He still haven't provided me with that 'secret' document he mentioned before, that would allegedly allow him to deduct training costs from wages.

Should I still write to him (it's one day past the 7 days deadline that I gave him) or should I proceed with some other actions?

 

Damn, never had such a problem in my life and just don't know what to do...

I have received great help from CAG on several occasions and contribiuted a bit. Did you? :ban::boink::madgrin:

http://www.consumeractiongroup.co.uk/paypal.php?go=donate

I don't give any advice as I am not at all qualified! I only express my views and ideas. :loco:

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