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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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CCS Collect DHSS debt


theshuffler
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Firstly I live in N.Ireland

I know laws can be different here at times.

 

The other half recieved a phonecall from ccs collect the other day

( she had learnt from me never to answer security questions )

 

The guy was rude but she insisted she wouldnt give details to a total stranger .

 

Today a letter arrived usual Dca threats . Court seizure of earnings seizure of goods.

 

letter is about a dhss loan in the region of 13 years old and quoted the Social security act 1992 N.I ????????

 

Anyone know what this act refers to?

 

Its my understanding that Dhss cannot pursue loans through the court system and it can only be taken from benefits , is this correct?

 

If so should I report the DCA for making threats?

 

We are not unduly worried as the amount isnt a lot however I do love a fight with a Dca

and it has been a while since I wiped the floor with one.

 

Any input would be appreciated.

 

Thanks in advance

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Hmm, will try and find some help for you :)

 

 

Is there any chance you can depersonalise, and scan in your letter for us to see ? Please follow instructions below to do this.

 

 

 

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Yes they can use external DCA (to intimidate only)....as they are now unable to deduct from source...but yours wont amount to much its statute barred so will never see the inside of a County Court.

 

Regards

 

Andy

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Thanks folks

 

The letter basics

 

Our client Department for Social Development has authorised us to recover the full amount to them as shown above . This is a FORMAL notice of intended court action. We may take action if you fail to pay the full amount in 7 days.

 

Our client is prepared to litigate under the social security act ( N.I 1992 ) If court action is taken and a court order obtained the following may occur

 

Seizure and sale of moveable property by an officer of the court

Decductions from your wages under a court order

A court order may make getting credit difficult

Please note we cannot except credit card payments on this account ????????

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this is all i can find in the act 78

 

Recovery of social fund awards(1)A social fund award which is repayable shall be recoverable by the Secretary of State.

(2)Without prejudice to any other method of recovery, the Secretary of State may recover an award by deduction from prescribed benefits.

(3)The Secretary of State may recover an award—

(a)from the person to or for the benefit of whom it was made;

(b)where that person is a member of a married or unmarried couple, from the other member of the couple;

©from a person who is liable to maintain the person by or on behalf of whom the application for the award was made or any person in relation to whose needs the award was made.

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This is England and Wales you will have to check N Ireland :-

 

Once a decision has been made that an overpayment is recoverable and an

overpayment debt is created between the LA and ‘X’, the LA may choose to

pursue the debt in the County Court. However such action must be brought

within the relevant time limits, which are :-

 

• six years in England and Wales as per The Limitations Act 1980 (s2)

• five years in Scotland as per the Prescription and Limitations (Scotland) Act

1973 (s6, Schedule 1, paragraph 1)

We could do with some help from you.

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Cheers , I cant understand the act they are quoting ( perhaps smoke and mirrors, ) what i read in the act says that it must be collect via benefit deductions. Im sure they will phone back I think the other half will need to appoint me as her representive as I have a few questions for them

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I would asssume they can...they will have covered themselves for sure.

We could do with some help from you.

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I will have a snoop about see what I can find on the DPA front.

We could do with some help from you.

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Hi not forgot you

 

2 scenarios : -There is no restriction on this within the HB Regs 2006/(SPC) Regs 2006. When debts are sold they are often sold for less than they are worth. But when recovery is proving to be extremely difficult, such as when a debtor cannot be traced, it may be an option whereby partial recovery can be achieved.

 

Some debt collection agencies buy the debt outright and give the LA the money straight away.Other companies, employed by the LA to take recovery action on their behalf, send the money

to the LA as they recover it and issue an invoice to the LA for commission on the funds recovered.

 

So it works like an Assignment

 

Regards

 

Andy

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  • 2 weeks later...
Worth looking into , though the act does say recovery via benefits , which wouldnt incorporate provision for passing data . Havent heard from them again as yet , will let sleeping dogs lie for a while .

 

Yes it was in response to the above.

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Next letter will be " we have filled in the summons and are about to submit it....last chance !!!! ":madgrin:

We could do with some help from you.

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A new twist , ccs have somehow gotten hold of the O/h work number and embarrased her at her desk with a call when she was with a colleague . Time the gloves came off , Im assuming there is no point in sending the prove it letter as the loan wouldnt come under the consumer credit act ? If not im sure the principles would be the same they have to provide any proof they hold on request?

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Is the debt in both names?

We could do with some help from you.

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Just ignore them until they attempt any litigation....they have obviously traced her location of employment with view to preparing an Attachment of Earnings...problem is they have to get a judgment first.

We could do with some help from you.

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