Earnings enquiry from JCP to Employer

[evule1]

Hi, despite me doing all the JCP asks of me in way of proving my earnings (B7 and supplying payslips on regular basis) JCP keeps sending an Earnings Enquiry form to my Employer.

 

My Manager is extremely busy and is refusing to fill this in which I can understand as it is very in depth and takes time.

 

Another member of staff doing the same work as me in the shop is working approximately the same amount of hours as me but my Manager does not receive a form for her.

 

This form is complicating my life as JCP is refusing to pay my partner's JSA without the form being filled in.

 

Why do some people have to prove their earnings in this way and some don't?

 

Is the JCP correct in doing this?

 

Can anybody give any suggestions about how to resolve this problem?

 

I should add that my Manager is always very angry when she receives these letters and makes me feel uncomfortable at work.

[mr_mastiff]

Evule1, how long as this been going on for? it appears to be an excessive amount proof that they are requiring. I do not know if your manager as to fill in the E.E. Form by law. I would write a letter to JCP state that the demands

placed on your manager regarding the forms are beginning to sour my position within the company. Then ask if there is any other way in which you could prove your income as you already provide payslips etc. It may be a case of the left hand not knowing what the right hand is doing within JPC. A similar thing happened to my friend and that turned out that the computer was not being keep up to date

[evule1]

Thanks for your reply.

We had a phone call from one of the managers and she explain to us that our claim has been assessed the wrong way since about mid May. Apparently somebody in JCP thought it better for everyone if they will start to average my wages, but they really did not average them at all. They just worked out some kind of mean number and if my wages were around that amount then we would apparently qualify for JSA. Not only that should have never happen on a first place but they will now be re assessing our claim as far as mid May. They will asses it on weekly basis compared to the £112.55 allowance. I worked it out myself and I now know that they owe us nearly £30.

As far as the letters to my manager are concerned, they should not have been send on a first place. Apparently JCP will not send any more out. I heard that before. We will see.

 

All this now seems to be solved however it created problem with our HB and Council tax. I was told if we are in receipt of JSA I do not need to provide any wage slips to local council. So I didn't. But now local council discovered that JCP calculated our JSA wrong and on some weeks they overpaid us. We were not suppose to get anything. So council now wants HB and C.tax for those weeks back!! Together it's about £200. That is crazy. I played by the books, done everything they asked me to do and still I am the bad guy who took money unlawfully!!! I just don't know any more.