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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi can anyone help me before I get myself into trouble?

 

I have a young colleague (21) that keeps snitching on me to our boss. I am finding this very irritating and would like to put in a complaint against her.

 

For instance I recently called in sick due to a stomache upset that I had been sent home from work for. That morning I drove my son to school and she passed me in her car but did not acknowledge that she had seen me. By the time I got back home I had received a text from my boss requesting to know why I had called in sick if I could drive my son to school as this person had informed her.

 

Then today our CEO sent an email informing the company that we had taken over another company and that it would manly affect our department. I addressed the email and then was told by every person in my department that they already knew is some shape or form, i then stated that I felt leftout and thought that I should have been informed if everyone else knew. Within half an hour of the tell tale colleague leaving my boss who was out of the office called me to say that she had received a call from the grass and why was I voicing my opinon about the take over and getting my knickers in a twist. I explain that the others had informed me that they all knew and that i simply said that I felt left out.

 

Why did she feel the need to call my boss and am I right to want to put in a complaint because I feel that this may be happening more than I am aware of?

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I suggest you don't concern yourself with them. Be whiter than white and don't give them any ammo on you and there will be nothing to report and they will move on to grassing on someone else instead of you. They are young and don't obviously know how to conduct themselves in a work environment which is evident and will only come nack to bite them.

 

On a side note is there an external relationship they have with your boss? Like her dad is best mates with him or family relationship? Seems strange to be so young and then acting like this early on.

 

Oh the boss will get sick of it soon too, so stay calm and be whiter than white

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Hi All,

 

Thank you for your replies.

 

Firstly Winston73 yes I did explain to my boss that I was only taking my son to school as I could not get him dropped off that morning and taxi company wanted £9.50.

 

Secondly Transient in answer to the question is there an external relationship the answer is No. My boss has taken this young peron under her wing since they joined the company as an apprentice three years ago and is now mentoring her through a high level qualification.

 

Honeybee, I think the outcome I would like is to know on what grounds could I legally put in a complaint against this colleague. I used to boil it down to the fact that she was young and naive but this has gone on for far too long now and if it is not addressed correctly I will be the one without a leg to stand on if I react

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Looks to me like she isn't actually lying? So can't come up with a law for you!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I wonder if a complaint is the right way to go?

 

We see on the forum that filing a grievance can make the person filing it unpopular and if your boss is close to this colleague, they may just side with her anyway. :(

 

HB

Illegitimi non carborundum

 

 

 

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Thanks Honeybee + Emmzziie, I didn't say she was lying. I am simply furious that she feels that she can keep doing this and getting away with it. Also I don't want to be reprimanded if I say something to the person, therefore I would like to follow correct procedures.

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You could put a grievance for harassment into HR. but as emmzii said, technically she hasnt done anything wrong. It may be frustrating but look at it from a third party view. Yes, she is talking about you but she is only saying what she saw. She isnt lying. It is the manager that is asking questions.

 

The best way to deal with it now is to keep your head down and cover your own back.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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She isn't getting away with anything except being mildly irritating.

 

Don't do or say anything wrong and you'll have no issue, surely?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Hi everyone,

 

Thank you so much for all your advice given. I didn't put in a grievance against my colleague as you advised against this. I simply spoke with my boss about the accusations that she had made against me. It turns out that my colleague had actually told one or two porky pies causing my boss to become angry. My boss informed me that once she had spoken with me on the telephone she realised that foul play had been brought into what was actually said. She assured me that this will be dealt with upon my colleagues return to work and that as a honest, loyal and reliable member of her team the last thing she wanted was for me to feel upset.

 

Thank you once again everyone Im glade that I cooled down and listened to you all. :-)

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One bit of advice i would give, keep your head down and dont do what others would do and antagonise her when she comes back. If she tries to "have a go" at you, be the bigger person and ignore. If she goes as far as lying to other people/management about you, THEN, and only then put in a complaint.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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This is a difficult one.

Maybe someone else could have a 'quiet' word with her and explain the way of the world?

 

My gut feeling is she is an a**e licker and preperd to tread on anyone to get to the top.

Edited by honeybee13

All I ask is to be treated fairly and lawfully.

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Not really difficult since its already been answered and indeed sorted.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Haha, if this occurs again a possible strategy is suggest mediation through your boss, making you look like the person trying to resolve the issue.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

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