Credit Card clawbacks

[Somebody Told Me]

Once you'd paid for something on a credit card how long do you have to request your card provider claw the funds back if you're unable to get a refund from the party you made the payment to?

[dx100uk]

What is the nature of the dispute?

 

you can use section 75

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/31/creditcards-31.htm

or chargeback

 

http://whatconsumer.co.uk/visa-debit-chargeback/

 

dx

[Somebody Told Me]

Thanks dx.

 

I've paid £172.00 to my local council's planning department as I've applied for planning permission for a conservatory.

 

However, I was unaware, despite having checked with them, that the planning legislation had changed a few days before I made the application and the council won't refund it.

[steampowered]

Unfortunately not quite that simple ... credit card company cannot simply clawback money whenever it wants. It would need a proper legal basis to pursue the council. This sounds like it might be a tough one... I would have thought that the person making the application is responsible for the contents of the application?

[ericsbrother]

Does this mean you no longer need apply for PP or your application is no longer correct and valid? If the latter then it is back luck but if the former then i cant see why they wont refund

[Feebee_71]

Reading the OP's other thread about their planning permission I think the issue is that they asked late April/early May and were told that they needed PP for a conservatory extending more than 3m from house but, when they submitted at end of May it had changed to distance extending more than 4m from house. From what they posted, they change was in force from the day before the OP submitted their plans.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?394930-Planning-Permission-issue&p=4267504#post4267504

 

Feebee_71

[BRIGADIER2JCS]

Have you actually asked the CC provider to d a charge back?

[Somebody Told Me]

Hi all,

 

Thanks for the replies.

 

I've not yet spoken to the CC provider re the clawback but will seek their advice.

 

The proposed development now falls under the new Neighbour Consultation Scheme which governs rear single storey extensions. This new application process is totally free and from what I've read so far there's no less work for the council to do.

 

I think I'll continue to pursue matters further with the council for the time being as the situation does seem ludicrous.

 

However, if I get no joy I'm tempted to let the application runs its course and then request the clawback a few months down the line and see what the council does. I realise that this may be a slightly risky strategy but I'm livid with their current attitude.

[Somebody Told Me]

Hi all,

 

It's been a few weeks since I posted this but I'm pleased to say that our local council finally saw sense and have offered us a full refund of the planning fee.

 

Although they've continued to miss the point of our complaint and focused on a couple of addtional minor issues we've naturally accepted the offer.