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ebay refunded buyer despite returning only part of order


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I sold to a buyer, buyer claims damage on the item.

 

Buyer returns item but with expensive parts missing.

 

I refuse to refund, ebay comes down on side of buyer despite the missing parts and now expects me to cover the refund.

 

The buyer is dodgy as he has kept the expensive parts for himself!!

 

what can I do about this as I am not happy having to refund ebay when I do not have the original items returned?

 

thanks.

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what do ebay say

 

and poss involve the police?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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what do ebay say

 

and poss involve the police?

 

dx

 

OK, a bit of progress with eBay

 

they have asked for a crime reference number and they will not pursue me for the money, at the moment.

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