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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi All,

 

I'm new here so fingers-crossed that this is in the correct forum.

 

Until around 3 weeks ago I had a former friend lodging at my home. He was only here, on & off, for around 6 weeks, I had to throw him out because he caused substantial damage to my home and neither arranged to have the damage made good, paid for it to be done or even apologised (& I'm talking about what will in total be over 1,000).

 

I've since received a number of items of post addressed to him. Today when I got home another one had been delievered except I didn't notice it was for him until after opening it.

 

It's a letter from Marston:

 

"We are in posession of a Magistrates Court Order as a consequence of non-payment of the above amount. We are instructed to demand immediate payment in FULL from you. We must inform you that unless the TOTAL sum due is paid into our office within 7 days of the date of this letter, our bailiffs will attend to levy distress and remove your goods for sale by PUBLIC AUCTION. This action will involve minimum further costs of 215."

 

It was seemingly non-payment of a 35 fine for 'A*****t by b*****g' + 85 fees.

 

Not wanting something like this to be recorded against my address I called Marstons, it was a -long- process just to speak to someone. The first time, after being on hold for ages the line was answered, as I started speaking it went dead. I called back, more time on hold. This time I was able to start explaining the situation but after a few moments the line died again. In case it was a problem with the landline at home I tried from my mobile. More time on hold & yep, same problem after speaking for a few moments. On the 4th attempt, having speant over an hour on hold I eventually got to speak to someone properly.

 

I explained the situation and explained that because the addressee left under far-from-favourable circumstances, that he did not provide a forwarding address but that I had subsequently discovered where he was working, I offered this information but it was refused with no explanation beyond "I need a residental address". I said I thought it was ludicrous that they were being offered information which would enable them to find the person they're trying to contact but were refusing it. I then specifically asked for my address to be removed from the persons record.

 

I was told that I would have to send them a utility bill in my name. I asked what that would acheive, given that it neither prooves I actually live at the address or that the person they are chasing does not. I received no sufficient answer to this, only mumbling about bailliffs visting. I asked again both what sending a utility bill would acheive and also why I should have to do anything given that I'm not the person they're chasing (this being particularly annoying when I've already offered contact details (which they could verify with a single call) and when they could verify my residency here on the electoral roll). When I didn't get a sufficient reply again I asked to be transferred to his duty manager and I was asked why he should!! I said that I wanted to speak to someone in authority there and the reply was "I'm in authority, I'm a senior member of staff" so I pointed out that if he was "a senior member of staff" that he wouldn't be taking first-line calls. I then asked again to be transferred to his duty manager and he refused. I asked for him name, given the fact that he had a strong accent, because he was obviously very agitated and because I wanted to be sure I asked him to repeat and the response was (shouted) "A-L-F-I-E, did you get that, was it simple enough for you?". Given his appalling attitude I hung up.

 

So........... as I'm not an expert in these matters what should I do next? I have no wish to avoid either Marstons or my former lodger running up expenses and charges etc, that bit doesnt bother me in the slightest. However, I dont want any of this to be recorded against my address. Can I force the removal of my address? How on earth can I proove someone -doesn't- live here? Should I have to proove anything? Can Marstons send someone to my home to seize property? Can they force access to do so? Everything here is mine, there is nothing here that belongs to the former lodger.

 

Many thanks in advance!

Richard

Edited by RJPotts
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Hi Richard welcome to CAG

 

Well 1st of all they are in breach of the DPA for disclosing the details without checking the person is who it was meant to be, and if therefore you are not the person involved just simply call the police and ask for them to attend to "prevent a breach of the peace" it's the their duty.

 

Provide your details and simply state that the person they are trying to enforce no longer lives at this address, and to return the warrant to court for reissue to correct address, IMHO also a call to the court service stating that the person no longer lives there, and if your bailiffs return I will sue for tort of trespass and harassment and that should be the end of it, but..... if they levy on any of your property then try to take it, they commit the act of theft,

 

You may want to edit your post to take out the nature of the offence because you are not the person concerned and is not relevant to this and you may get yourself in to bother if your old lodger finds out

 

Also outstanding debt from court is attached to the to the named persons credit file not you or your home also the bailiffs don't like being filmed either so worth having a video of the confrontation you may have, ask to see the Bailiffs ID card and keep the details safe if it indeed turns ugly you have a name to start with....

Edited by mikeymack2002
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Hi,

 

Thanks for the message.

 

I dont believe they have breached the DPA as they didn't disclose any information on the phone. The information I have is from the letter.

 

I dont see any value on speaking to Marston on the phone again. The attitude from the guy I spoke to was truly shocking.

 

I guess it may well be useful speaking to the court service and seeing how they can help. The only slight problem there is that the contact details on the HM Courts & Tribunals Service website, unless you're using a textphone, are on a court-by-court basis and I have no idea which court dealt with the matter. What I do have though is the HMC&TS reference number. Does anyone know if there's a way of finding out which court it was? If not I suppose it may be worth phoning the most local one and seeing if they can look the reference number up.

 

I was under the impression that credit searches etc will often show list other people who have been resident at the address?

 

By chance there's a (tiny, part-time) police station a few hundred yards from my home so yes, should a bailiff come knocking I'll ask him to wait outside and then call the police.

 

Best regards

Richard

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I have flagged your thread for one of the Site team who knows about these things. It is probably best that you don't speak to them on the telephone again.. but then you have almost certainly come to that conclusion yourself !

 

Someone will be with you soon as they can :)

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Get to the nearest solicitors, send them a stat dec that everything in the house is yours ( create an inventory of goods to make it easier), send it to the bailiffs and tell them to bog off.

 

You will also need to call or write to the courts, explain what has happened, and send in the stat dec. They will probably want you to go to the court and sign something there too.

 

It is pretty easy to show he isnt there. You just need to do the legal documents to prove it.

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Hi both,

 

Thanks for your messages.

 

You're quite right CitizenB. I have no wish to speak to them again!

 

Hi Renegadeimp, By chance (via scanning messages on here), I've just been reading about stat decs. It is indeed true that everything here is mine, the few things that he left included nothing of value so it all went in the bin. Am I correct though in reading between the lines that a stat dec is for a limited period? Is it correct that I can obtain one at a court free as opposed to charged at a solicitor? Does it then need to be submitted to the court, to Marstons, or to both?

 

I'll be phoning the local court on Monday (i've already emailed also) to seek their advice. You mentioned it being pretty easy to show he isn't here. Barring showing someone the now empty spare bedroom how do I do so though?

 

Best regards and again, many thanks!

Richard

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A stat dec is a legal document that declares that everything in the house is yours and the named person does not reside there. You can also go to the court and do it there. It is legally binding as if you sign a stat dec at a court and you are found to have lied, you will be found in contempt of court and be punished as such.

 

GO to the court, take as much proof as possible and get the documents signed. You also need to go to a sol and get a stat dec done and send it to the bailiffs. The court might not even need the stat dec as long as you provide enough proof and sign the right forms.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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You state that you have an HMCTS reference. Does the letter state which court or any details. For example, does it state HMCTS London, Kent, Liverpool etc.?

 

It is important to put something in writing to the Court and copy it to Marston Group

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  • 2 weeks later...

I have looked around and have found the snippet from a list if you are not the debtor then the levy is invalid the bailiff cannot take anything of yours if you are not the debtor

 

 

Invalid levy

 

This is a edited list of grounds a levy could be invalid and the distress is irregular,

 

Edited by mikeymack2002

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