No response from SAR. What next?

[Jam_Buttie]

Sent a SAR to a bank. 40 calendar days were up yesterday. I know its been rec'd as I sent it recorded and it has been signed for. Or shall I count the 40 days from date of siggy?

 

I'm guessing it will be after the bank holiday now when I ge ta reply..

[unclebulgaria67]

There is a follow up letter on the ICO site, which basically says that they need to comply with the SAR or the ICO will make them when it is reported to them.

[citizenB]

Count 40 calendar days from the date of signature and perhaps add on 2 extra days for the BH - although I doubt if they were wanting you to respond to them, they would be so gracious !!

 

If you havent received anything after the BH, then you would need to send the Failed SAR letter. Then you need to make a decision as to whether you want to issue a claim for non compliance or simply make a complaint to the ICO.

 

How did you send the Statutory fee.. Cheque or Postal Order ? Have you checked if it has been cashed.

[Jam_Buttie]

It was Postal ORder.

[havinastella]

You can check on the Post Office site to see if the PO has been cashed.

[citizenB]

There is a telephone number on the receipt you obtained when you purchased the PO. You will need that receipt for the ID reference/number.

 

It is just another check to see if they are dealing with the SAR - after all you have proof that it has indeed been received. If they have cashed the PO then that just adds to your paper trail.

 

Which bank is this ?

[Jam_Buttie]

Its Barclays.

[citizenB]

Its Barclays.

 

 

Probably one of the worst for responding to Data Requests.