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By PhoenixCab · Posted
Hello! After emailing them I received this reply: I have drafted the following, please would you be able to comment as to if you think it is correct/sufficient? "Thank you for your email. Thanks you for confirming that the vehicle does not have these features as stated in the advertisement. I am sure you are aware that the Consumer Rights Act 2015 provides the short term right to reject within 30 days. Statutory rights cannot be taken away from a consumer, and any attempt to do so is illegal. Please can you advise how best to return the vehicle?" Thanks in advance! -
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By BankFodder · Posted
Not quite sure what you are trying to say but anyway please could you avoid posting solid blocks of text because it is extremely difficult for people to follow – especially if they are using small screen such as telephones. I have restructured your post above. Properly spaced and punctuated please. Thanks -
I have received an email from town and country on behalf of everday loans. I assume I don’t reply to the email? Any advice appreciated -
By cpd1973_UK094578 · Posted
Hello, my name is Chris and aswell as saying hello, am checking my posts pop out nicely. I have an ongoing problem with British Gas(which shouldn't have become a problem at all), which has cannonballed into recently involving the Energy Ombudsman, Ofgem and I even, hasten to add our government because I am at wit's end. I have a couple of questions. What I write is likely to be mammoth size, I really would like to indicate why I am at wit's end, and as far as I am concerned (conjecture and opinion) its an indication of the inadequacy of our country's system that since and including John Major has been deliberately brought in to be such. Anyway hello and my 2 questions are ' Can I post photos and if so how, are there any instructions?' and secondly, ' To what extent can I mention names in what I post, first names only, second names? only, both allowed where known? quoting or gist acceptable, do I need to even though its case and should be anyway, state it's a truthful and honest account?' It's been ongoing for over a year now on something which I am guessing should get sorted in maybe a month for most people, and I would actually like to go into fuller details than I've even said to them because I feel its important you know that I HAVE been significantly hindered and am living under that still as I speak/type.
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If you are buying a used car – you need to read this survival guide.
BankFodder posted a topic in Vehicle retailers and manufacturers,
If you are buying a used car – you need to read this survival guide.-
- 1 reply
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Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld
ATJ posted a topic in Vehicle retailers and manufacturers,
Hello,
On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.
Car was dirty and test drive was two circuits of roundabout on entry to the showroom. Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm. They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.
The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.
I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.
Please can you advise what I need to do today to get this done.
Many thanks-
- 81 replies
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A2Dominion - Housing Association property flooding - damning ombudsman report
WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,
Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299-
- 161 replies
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Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available
BankFodder posted a post in a topic,
We have finally managed to obtain the transcript of this case.
The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.
Frankly I don't think that is any accident.
One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.
Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.
We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
This is good ethical practice.
It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.
OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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