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    • Yeah I figured, unlikely I'll need credit anyway mortgage all paid off etc so I'll take that on the chin and learn from the experience. Probably would've beaten that too had I remembered the protocol, first time ever going through the process though sob it wasn't familiar to me  Oh well  
    • This is my slightly amended WS taking on board your previous comments, any suggestions for amendments would be most appreciated.  Thank you for you time.   1.        I am the Defendant in this matter. 2.        The facts in this statement come from my personal knowledge. 3.        I became aware of original Judgement following a routine credit check on or around 14th September 2020. 4.        The alleged Letter of Claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address. 5.        The Judgement debt was not familiar to me so I began investigations to ascertain what the debt related to and how such a figure had been equated in any event. 6.        I made immediate contact with the Court, the Claimant Solicitors and the Claimants thereafter, asking them to provide me with a copy of the original loan agreement but this was not provided to me.  7.        I sent a Data Subject access Request to Barclays but no agreement was provided – See appendix 1 which details the timeline of communication between myself and Barclaycard as well as copies of correspondence between us. 8.        I do not admit to entering an agreement with Barclaycard in 2000. 9.       The claimant has failed to comply with the additional directions ordered by District Judge Davis and therefore this claim should be automatically struck out.  10.    The claimants have failed to disclose a true executed copy of the original agreement they refer to within the particulars of this claim. They are not entitled to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974 12.   The reconstituted standard Barclaycard agreement that the claimant has included in the court bundle does not satisfy any CCA request and so the claimant is and remains in default of my CCA request and therefore unable to enforce the alleged agreement. 13.  The claimants have failed to provide proof the assignment, such as a deed of assignment. 14.  The claimant has failed to provide a statement of account setting out how the alleged debt accrued under that agreement 15.   Despite numerous requests to the claimant, I have still not seen any evidence, such as an original agreement or deed of assignment, that substantiates the claimant’s assertion that I owe the debt to the claimant, nor evidence of how the debt was accrued. 16.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.
    • A set aside application costs £275 which is more than the judgement so not worth it. Not that they would grant a set aside anyway.  Set asides are granted, for example, to people who moved and didn't get the court papers, so have a genuine reason for not defending.  Forgetting doesn't count. Your only choices are to pay up within 30 days, or defy the court and not pay.  If the latter, we've never seen a PPC enforce judgement for a single ticket, ever, you would get away without paying - but you would have a CCJ and a knackered credit file for six years.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I listened to an interesting programme on the radio a few days ago, the programme highlighted some elderly people who had home insurance with SAGA, and the fact that some had been loyal customers for a number of years but their premiums had risen to over £1,000 per year, and yet when their children had checked online it seems they were paying over 4 times too much compared to other insurance quotes. The MD of SAGA was on but as usual when quizzzed he couldn't answer individual cases, but stated that they do regualrly check peoples quotes... I would suggest if you have elderly parents who have insurance via SAGA or possibly anywhere else to check it for them. My personal feeling is that they realise that some elderly people think that as SAGA are geared to the older generation, they think they are being looked after by a caring company, the elderly may not have the internet to check how competitive their insurance is or may find calling round a number of other insurers an ordeal.

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This happens to many people who do not switch every few years. The previous week on BBC Moneybox highlighted a NatWest Home Insurance case where a lady was being charged over £1000 for a renewal, when NatWest were offering the same cover to a new customer for about £350.

 

Having worked in the industry I can tell you how it works. New customers are given a discounted rate in the first year, second year this discount is reduced and by the third year the premium is at correct level for the risk. If you then continue to renew, you will be hit by increases most years and the excess premiums you will be paying, will be helping your Insurers offer these discounts to new customers. This is my experience, but it does appear to be way many companies operate judging by news items/forum posts that I see.

 

My advice is to only stay insured with one company for up to 2 years, unless you are held captive by a bad claims record or other risk issue e.g subsidence or flooding. If you have had claims, you can still shop around, but may have problems obtaining quotes and therefore should consider using a broker. If you have had a previous subsidence issue, you are a bit stuck. AXA will look at quoting on such risks after 10 years of the subs issues being fixed and Legal & General will quote after 15 years. Before 10 years on subs affected properties, you can still get quotes, but only via specialist policies offered by brokers such as Home Protect or Bureau Insurance Servies or other such brokers. With flood affected properties, obtaining any new quotes that include flood cover can be very difficult. Suggest speaking to local brokers, as they will be more likely to have found companies who may quote.

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If you are with Saga and you can get a cheaper quote they have a price guarantee and will match your new quote. That is for car insurance though, and I'm not certain if house insurance is the same. Obviously though if an elderly person needs to get the price match they must get someone to go online and get the quotes for them through one of the price comparison sites.

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  • 6 months later...

Just had a renewal quote for my father Car Insurance from SAGA, it's increased by 61% from last year, only change is, he's a year older.

 

Whilst insurance premiums have have fallen by 10% according to the AA.

 

http://www.telegraph.co.uk/finance/personalfinance/insurance/motorinsurance/10203809/Car-insurance-premiums-fall-by-10pc-says-AA.html

 

Spoke to Saga H/O who strongly hinted it was to do with his age, asked them to confirm the reasons in writing, but they were wishy, washy.

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  • 2 weeks later...

Hi DD

 

Yep they've still got the price guarantee, thing is all the insurers are increasing the premium, this is down to increase in age.

 

Are they still offering the price guarantee? If so, then get an online quote and tell them to match it. Even if they don't have the price guarantee you can still ask them if they will match it. If not, I think he should go somewhere else.
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