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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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work programme after 2 years


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Taken from MWA guidance:

 

MWA participation would only be beneficial, and therefore appropriate, if it

were deployed as a step within a structured approach designed to address

the claimant’s multiple barriers. Deployed in isolation or as the first or primary

step, MWA would be wholly inappropriate.

18. Given the policy intent of MWA, the following claimants must not be

considered for referral to MWA:

 currently working (paid or voluntary)

 undertaking employment related study / training

 taking part in or recently completed* another employment measure

(contracted or non-contracted) aimed at helping them move closer to

the labour market

(* A claimant ‘dropping-out’ of an employment measure prematurely may, or

may not, indicate a lack of focus and discipline on their part; it is for Advisory

Teams to consider the merits of MWA referral on a case by case basis).

 

 

Will these rules still exist for wp leavers because their own guidance says we should not be put on MWA straight after finished another employment measure ?

 

Also for those of us who volunteer the notes above state we cannot be put forward to MWA either. I am due to end my time on wp in October and I volunteer which the wp are aware of and also the job centre. Worried once my time on wp is up I will be made to give up my voluntary work especially because of the threats to put us straight back on another programme or MWA. Also if having to attend every day I would have to give up at least some of my volunteer work even though I found it myself and have a current job title/references and something to talk about in job interviews.

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I finished the work programme last week and attended my first post work programme support advisor interview today. Just created an account on here for anyone curious about what might happen to them.

 

What happens to me now is, I have to go in every week but I only see my adviser once every two weeks, the other week is just a regular signing on. So it alternates every week. Next week I just sign on, the week after I see my adviser, the week after that I sign on the week after that I see my adviser Etc. However it could change and I might need to see him every week as well as signing on later down the line.

 

He never explained to me what I will be doing when I see him every two weeks apart from he would look at my Universal Jobmatch account on one of the two computers in the jobcentre and see what I have applied for. I am one of the first to come back from the work programme so far but he said he is expecting a steady stream of people coming in.

 

I have to use Universal Jobmatch for everything now. The activity history part has a notes section on the right hand side where I have to write down what I have done for that day. If there are no vacancies on that day, I have to write "no suitable vacancies" to show that I have looked. I have to use UJ at least 6 days a week and since they can check whether I am or not, I have no choice really

 

Also about ticking the two boxes letting them see everything, Apparently I forgot to tick them when I created my account and that they need to be ticked (no mention that it wasn't mandatory). Anyway I ticked them (stupidly, If only I had more confidence and was more forceful) so now they can see everything I see on my account.

 

Apparently they aren't interested in anything being written down on paper or having hard copies, everything HAS to be done on Universal Jobamtch. I imagine this is why it said people would have to come in daily because if you didn't have a computer then you would have to use the jobcentre's computer everyday to apply on universal jobmatch.

 

Up next was the talk of courses. I told him I've had two jobs one in admin and one as a shop assistant so he has put me on a computer course, to help me get an admin job. It doesn't start until August as there are no spaces left. I have a grade B in dual award IT so it should be easy.

 

The annoying thing is that their is no set time to see my adviser. I see him in two weeks at 1 o'clock but that could change to the morning the next time I see him or 5 o'clock the time after that so its hard to plan anything on the adviser day.

 

So basically come in every week and use Universal jobmatch to show my evidence. See my adviser every two weeks (why I need to see him, I don't know) At least I have quite a friendly adviser for now, probably until his case load is full and he is stressed to hell.

 

Its going to be a pain having to do this every week for six months, especially when I only used to have to go the work programme once every 6 weeks. Weird I complained about the work programme for two years, now a part of me wishes I was still on it ( God, did I really just say that)

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Do they pay your travel expenses on non signing on days, or are you disadvantaged and have to pay it yourself, out of your meagre benefits?

the rest sounds very interesting, and easy to do. I get 6 job search emails a day, which will all go on the jobsearch log.

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I finished the work programme last week and attended my first post work programme support advisor interview today. Just created an account on here for anyone curious about what might happen to them.

 

What happens to me now is, I have to go in every week but I only see my adviser once every two weeks, the other week is just a regular signing on. So it alternates every week. Next week I just sign on, the week after I see my adviser, the week after that I sign on the week after that I see my adviser Etc. However it could change and I might need to see him every week as well as signing on later down the line.

 

He never explained to me what I will be doing when I see him every two weeks apart from he would look at my Universal Jobmatch account on one of the two computers in the jobcentre and see what I have applied for. I am one of the first to come back from the work programme so far but he said he is expecting a steady stream of people coming in.

 

I have to use Universal Jobmatch for everything now. The activity history part has a notes section on the right hand side where I have to write down what I have done for that day. If there are no vacancies on that day, I have to write "no suitable vacancies" to show that I have looked. I have to use UJ at least 6 days a week and since they can check whether I am or not, I have no choice really

 

Also about ticking the two boxes letting them see everything, Apparently I forgot to tick them when I created my account and that they need to be ticked (no mention that it wasn't mandatory). Anyway I ticked them (stupidly, If only I had more confidence and was more forceful) so now they can see everything I see on my account.

 

Apparently they aren't interested in anything being written down on paper or having hard copies, everything HAS to be done on Universal Jobamtch. I imagine this is why it said people would have to come in daily because if you didn't have a computer then you would have to use the jobcentre's computer everyday to apply on universal jobmatch.

 

Up next was the talk of courses. I told him I've had two jobs one in admin and one as a shop assistant so he has put me on a computer course, to help me get an admin job. It doesn't start until August as there are no spaces left. I have a grade B in dual award IT so it should be easy.

 

The annoying thing is that their is no set time to see my adviser. I see him in two weeks at 1 o'clock but that could change to the morning the next time I see him or 5 o'clock the time after that so its hard to plan anything on the adviser day.

 

So basically come in every week and use Universal jobmatch to show my evidence. See my adviser every two weeks (why I need to see him, I don't know) At least I have quite a friendly adviser for now, probably until his case load is full and he is stressed to hell.

 

Its going to be a pain having to do this every week for six months, especially when I only used to have to go the work programme once every 6 weeks. Weird I complained about the work programme for two years, now a part of me wishes I was still on it ( God, did I really just say that)

Although a Job Seekers Direction may be issued to candidates who do not use Universal Job Match, in which case the Job Seekers Direction would specify that the candidate would have to i) Create an account, ii) Create a Profile, iii) Upload a CV, iv) Make that CV Searchable, there is currently no legislative enabler which could be used requiring a candidate to either allow DWP Access to any UJ Account. In any event, when candidates create a UJ Account, they agree that the Monster Corporation (operating the system on behalf of the DWP) could distribute all data contained (including your account data) to any party deemed authorised by the Minister of State.

 

Irrespective of the attitude of the jobsworth whom you meet, I suggest that you continue to complete your choice of Job Diary, where you specify the specific jobs that you apply for, ignore Universal Job Match, and address other issues (such as the need to address a Job Seekers Direction) as and when they arise.

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Also about ticking the two boxes letting them see everything, Apparently I forgot to tick them when I created my account and that they need to be ticked (no mention that it wasn't mandatory). Anyway I ticked them (stupidly, If only I had more confidence and was more forceful) so now they can see everything I see on my account.

 

You do have the option to untick the boxes at any time - If you decide to do that, you may receive some hostile reactions from the JCP adviser, but consent to share is not mandatory. As for not accepting paper records, I'd suggest the staff read the DWP guidance again - The UJM Toolkit* manual clearly states that "we [the DWP] can not specify to a JSA claimant how they provide us with records of their jobsearch activity and Universal Jobmatch will not change that" (Chapter 3, para 82).

 

Should also point out C.3 para 50 when JCP staff mandate a claimant to attend to use DWP IADs: "Claimants are entitled to travel cost reimbursement for appointments outside their normal signing arrangements" - Show them a return bus ticket and insist on a refund.

 

*) Universal Jobmatch Toolkit

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Another thing I just remembered was the threat of "dont just look on the Universal Jobmatch and apply for a load of jobs the day before you come in because we can check when you signed in to it."

A very needless threat really. I would still be applying for the jobs, who cares what day it's on, one day isn't going to make a difference

 

forgot to add they do pay bus fare tickets for non signing days with your adviser.

 

It does sound quite easy at the moment but it's a mess, instead of just going in and saying here is what I have applied for, you have all this other crap of them checking when you looked on the UJ website, having to fill the activity history "diary" in everyday as he called it and like I said even if there isn't a job to apply for on a certain day, you still have to write "no suitable vacancies today" onto the activity history notes just so they can see you checked.

 

I don't know if this will happen in every jobcentre though.

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and address other issues (such as the need to address a Job Seekers Direction) as and when they arise.

 

What is a 'Job Seekers Direction'?

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Another thing I just remembered was the threat of "dont just look on the Universal Jobmatch and apply for a load of jobs the day before you come in because we can check when you signed in to it."

A very needless threat really. I would still be applying for the jobs, who cares what day it's on, one day isn't going to make a difference

 

forgot to add they do pay bus fare tickets for non signing days with your adviser.

 

It does sound quite easy at the moment but it's a mess, instead of just going in and saying here is what I have applied for, you have all this other crap of them checking when you looked on the UJ website, having to fill the activity history "diary" in everyday as he called it and like I said even if there isn't a job to apply for on a certain day, you still have to write "no suitable vacancies today" onto the activity history notes just so they can see you checked.

 

I don't know if this will happen in every jobcentre though.

You can apply for jobs on any day of the week via any number of Jobs Aggregator Web Sites...and the majority send an email to acknowledge that the application has been made.

 

Sounds if the jobsworth JCP Clerk is power hungry....hence, if you apply for jobs on a daily basis, simply note the jobs that you have applied for on the required date, using whatever documentation you use, and simply provide this at when signing on.

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i have just finished at ingeus

i have had the universal job match account

since it was suggested,

even though it has never been looked at,

for my own amusement and something you may want to try,

and even if you are working, still feel free to ioin in, if you have half hour or so to spare

i am applying for every job on the universal job match that i can do,

as well as a lot i cannot, i know

lots of agencies, are now not even bothering looking at my cv

and no one can accuse me of not looking for work

if im applying for 100 -200 jobs perweek,

and i would love it if companies got 20 million applications for one job

via the universal jobmatch

i dont think the agencies would though :wink:

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As I said in a previous post, the UJM is a perfect tool for those who want to play the system, because no sane employer would ever post a real job on the UJM. They're 99% fake.

 

I've had my UJM account for ages but never used it. On my Cv I've remove my phone number and applied misspellings on my contact details.

"Ask not what your country can do for you, ask what you can do for Poundland"

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my last but one 'advisor' from Pathway screwed up my CV for me, insisting I removed a level 5 qualification (a HNC) as he said it would put prospective employers off.....this left me with my 1976 'O' level English & maths as my most recent qualifications.

 

____________________________________________________________________

 

I went and signed on today, post WP. I was given a letter to attend a meeting in 2 weeks time, with a personal advisor, to assess the support I will need, based on my needs and skills, to help me find and stay in suitable work.

 

the letter goes on to say my PA will talk to me about jobs, training and other ways of helping me back to work - which is what various agencies have been paid to do for the past 4 years.

 

I think it will be interesting finding out what the others have missed... plus a chance to get permission to scrap the 'pathway' cv I have been forced to use.

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Nobody can force you to use a substandard CV. If you have concerns about the one provided by Pathway, you are perfectly entitled to use your own.

 

A4e "promised" to produce a CV for me - An offer, based on examples of very poor grammar and spelling, I rejected in no uncertain terms. An "adviser" later offered to criticise my version. Again, rejected on the grounds she was unqualified to offer any genuine or constructive opinion.

PLEASE HELP US TO KEEP THIS SITE RUNNING

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No... you can't eat my brain just yet. I need it a little while longer.

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went for my first meeting of the new tougher job hunting programme, was a bit miffed that my advisor didnt want to see my universal

job match form at the moment

as she was happy i had set up an account however she said i needed to apply for any jobs, i did which could cause a few problems

as cv library will only let me apply for 80 jobs per day,

i have just had this from

sending off the 80 apps via the one click system on cv library

it took me about 45 minutes

which is less than 10 hours a week

does anyone know the daily application limit on the universal job match site

as i think i need to find 25 hours to fill my action plan :wink:

 

Daily Application Limit Hit

In order to provide quality applications to our clients we restrict the number of daily job applications to 80 per candidate. If you wish to make additional applications your limit will be clear within 24 hours.

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I was with them 3 years ago, for a year. I was under 8 advisors, 7 of which ordered me to refresh my cv, despite it being less than 3 weeks since the last one did.

 

one advisor told me to lie in my CV, coming up with an excuse to cover a 4 year sickness absence. I refused, and she said she was going to sanction me for it. l I said that that it was a criminal offence of "obtaining a pecuniary advantage through deception"... she checked with a more senior colleague, then backed down.

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the 35 hours was mentioned

as well as it being tougher

i got the sense it has been dumped on my advisor

and after about an hour

she had to move onto the next person,

i think if every one applies for everything

not only will it really upset the agencies,

it will tie up the system and hopefully

the government may be more realistic

and actually do something like errr create paying jobs

 

it will be different for most people

depending on their circumstances

but here is mine

 

write to at least 3 employers each week

phone at least 3 employers a week

check my universal job match account 7 times a week at least

ask family friends and people i have worked with before

about jobs

look in local papers weekly and universal job match and

the various jobs sites im signed to daily

1)keep an up to date detailed job search diary

and bring in every attendence

2) attend all interviews signing training

and apply for all jobs the job centre tell me about

3) contact the only job agency where i live weekly for jobs

also reading this bit which has made me smile

and this is very very important so i will say this in capitals

I WILL SEEK AND ACT ON FEEDBACK FROM EMPLOYERS

im guessing this means the universal job match

so remember folks to always ask feed back from any employers

especially if you are applying for 200 plus jobs per week!!!!!

 

 

btw if anyone from the job center wishes to strike

over this stupid scheme you have my total support

i know what a hard time you will have

go on ballot for strike action, you know you want to!!!!!

 

ooh that could be one to consider great idea

im going to see what happens next wednesday

first though

Edited by blagmania
found copy of agreement
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Watch out if you are finishing your two years on the WP. Make damn sure you stick to your JSA agreement. I'm just about to be sanctioned for not applying for enough jobs that were on my agreement, like I didn't think it mattered as long as I was applying for jobs! Apparently not, so now my payment has been suspended and I have to wait for a decision to be made as to whether or not I am to be sanctioned for 4 weeks. I really thought I had my back covered + I really genuinely am looking for work, apparently not in the right way. I guess I'm now getting the strict benefits regime treatment. Way they spoke to me today was disgusting.

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it is now 12.48 am just finished asking for feedback on 200 + jobs i had applied for

going back to late last year

this folks is the way forward, thats 200 + companies

tomorrow all pulling their hair out

if you times that by the supposed 900,000 that are no longer on the work programme

i give it all a month if people do something like this

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This is all so ridiculous. I'm off the WP now too, got an appointment on the 26th.

 

I don't really want to sign up to 'Universal Jobmatch', do we have too?

'Contact information' on job postings always seems to be on the left hand side!

 

ok just signing up. What flipping relevance is my 'sexuality', lol JEEZ!!!

 

I wanted to see what a Universal jobmatch 'cv' looked like, wondering if it looked any good, came across this fine example :-D;

 

[ATTACH=CONFIG]44628[/ATTACH]

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Good luck with your appeal - if, in respect to the Job Seekers Agreement, you were applying for jobs that you were qualified for, capable of doing, and required the skills that were specified by the jobs specified within the Job Seekers Agreement, then it is plausible that the Jobsworth you met when signing simply wanted to increase the number of candidates (s)he sanctioned.

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I tried for feedback on UJ and no-one bothered with it

No great loss as even with applications where I could contact the person directly I still got no feedback of any use, one person didn't know anything about my job interview/application.

UJ is very useless for jobseeking it seems all too often

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I generally was doing doing that but recently I decided to have a pop at graphic design, something more interesting and permanent. None of the advisors raised any issue with that past couple of times, and i was also looking for things on my agreement. As far as i was to understand it the deal was that as long as I was applying for something I was capable of doing then I was satisfying my agreement. I am skilled in lots of areas and have lots of experience in different jobs so I saw no reason to necessarily restrict myself to my JSA, which are basically dead end jobs. I'll find out in a few days so hopefully the decision maker wont penalise me, but there is no way to tell, lot of jobsworth people out there.

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